The partnership or commission assurance is important to mitigate the root cause areas of leakage such as overpayment of partner commissions, incorrect settlement of third-party service, failure to provide services to partners correctly etc. If not followed it leads to challenges like:
- Incompleteness & inaccuracy of the partner data across all services to provide a holistic view
- Partner invoice validation for any payouts is rarely reviewed by assurance
- Dealer sales frauds to extract commission and incentives
- Service assurance across various partner ecosystems providing services to end user
- Complexity in calculation & subsequent validation of commission & incentive payout
- Absence of partner insights on customer reach, revenue, risk, consistency, and customer feedback
