Case Studies

Know how Subex has helped telecom companies across the globe to solve critical challenges to improve profitability.
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Revenue Optimization through Cell Site Analytics
Analytics Center of Trust
An African telco optimized revenue and saved $1 million in OPEX through cell site analytics and delivered a better customer experience.
MENA based satellite provider reduce churn by 4 times with ROC Insights
Analytics Center of Trust

Subex enabled the satellite provider to identify top drivers for churn and improve customer retention

A telco enhanced customer experience by 45% in 3 months
Analytics Center of Trust

The operator built enhanced CX measuring capabilities and integrated sentiment analysis & topic modelling to track daily trends.

North American telco reduced bad debt by 11% and improved the collection time by 22%.
Analytics Center of Trust

Subex enabled the telco with a holistic approach for bad debt value management by identifying various stages from billing to collection phase.

A telco gained 3% market share & 4% revenue growth in 6 months with Subex ACT.
Analytics Center of Trust

Developed a three-pronged overall win back strategy: RFM Analysis, Cross-sell/Upsell Strategy, & Customer Feedback to gain market share.

Australian telco improved the product profitability by 7% resulting in $3.2million annual net savings
Analytics Center of Trust

The operator engaged Subex to bring in accountability and transparency across all product reviews and launches.

A mobile wallet company revived 23% inactive customers with a 3.5% revenue increase
Analytics Center of Trust

Subex designed a 4-steps framework of identifying and targeting inactive mobile wallet customers leading to re-engaging 23% inactive customers.

Achieved 21% improvement in upsell/cross-sell campaign effectiveness through Recommendation Engine
Analytics Center of Trust

The Middle Eastern operator improved their overall campaign performance and higher conversions from upsell/cross-sell campaigns.

Tier I APAC Telco enhances network capacity to offer a seamless video experience
Capacity Management

A Case Study on how APAC region leveraged ROC Capacity Management to optimize its video services

Enhancing customer engagement and revenue stability during COVID -19
Analytics Center of Trust
Read to know how a Telco overcome COVID-19 business impact through Advanced Analytics.
A multi-dimensional IoT security partnership – the Pod Group case study
IoT Security

A multi-dimensional IoT security partnership – the Pod Group case study

Asian Telco Implements Centralized Route Optimization Solution
Partner Settlement

Reduced the bill generation duration from a week to two hours and off¬ered visibility into the revenue cycle for better revenue settlement with partners.

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