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What does the hiring process at Subex look like?

Subex follows a structured, multi-stage hiring process designed to evaluate both technical fit and alignment with the company’s culture:

• Recruiter Headhunting/Sourcing – Recruiters proactively identify and reach out to suitable candidate profiles based on open hiring requisitions, sourcing from job portals, LinkedIn, internal databases, or referrals etc
• Application Submission – Candidates apply through Subex’s careers portal, job boards, or employee referrals.
• Resume Screening – The Talent Acquisition team reviews applications to shortlist candidates whose skills and experience match the role requirements.
• Technical Assessment/Interview – Depending on the role, candidates undergo a technical test, case study, or interview to evaluate domain expertise and problem-solving ability.
• Managerial and Leadership Discussions – Shortlisted candidates meet with hiring managers and, in some cases, senior leadership to assess role fit, team alignment, and long-term potential.
• HR Discussion and Compensation Review – The HR team discusses role expectations, company policies, and finalizes compensation and benefits.
• Offer Rollout and Pre-Joining Formalities – Selected candidates receive a formal offer letter, followed by documentation, background verification, and onboarding preparation before their joining date. 

How long does the recruitment process take?

Hiring timelines vary based on role requirements, location, and current hiring volume. Our recruitment team ensures candidates receive timely updates at each stage of the process.

How can I check the status of my application?

You can track your application through the careers portal or by contacting the recruiter assigned to your application.

Does Subex hire freshers?

Yes. Subex hires for a range of roles across engineering, product, analytics, consulting, and corporate functions, welcoming both experienced professionals and early-career talent.

Does Subex offer Work from Home (WFH) or hybrid work options?

While we follow hybrid mode, work arrangements depend on the role, business requirements, and location.

Can employees work remotely from any location?

Remote work eligibility depends on project, team requirements, compliance considerations, and manager approval.

What are the typical working hours?

While the standard working hours are 9 -5, it may vary by function, customer and work requirements.

How will I receive my offer letter?

Offer letters are generally shared electronically after successful completion of all interview and approval stages. Offer letter goes through ATS.

What documents are required before joining?

Candidates may be asked to submit:

• Government-issued ID proof
  • Educational certificates
  • Previous employment documents
  • Address proof
  • Passport-size photographs (if required)
  • Other compliance-related documents specified by the HR team

  Note: Specific document requirements may vary depending on the role and location, Candidates will be informed of the exact list during the onboarding process.

Is background verification conducted?

Yes. As part of our pre-onboarding process, we may conduct background checks, including verification of employment history and other relevant information.

Will my joining be delayed if my background verification is still in progress?
Background verification is conducted as part of the onboarding process. In certain cases, employees may join before final verification is completed, subject to company policies and approvals.

What happens on my first day at Subex?
Your first day will typically include an introduction to the organization, completion of onboarding formalities, IT setup, orientation sessions, and meetings with your manager and team members.

Is there a structured onboarding program for new joiners?
Yes. New employees participate in a structured onboarding journey designed to help them understand the organization, culture, products, policies, and role expectations.

Will I meet my manager before joining?

Depending on the role and hiring process, candidates may have interactions with their future manager before their joining date. Former employees have mentioned manager introductions as part of the onboarding experience.

How soon will I receive my laptop and system access?

Required equipment and access credentials are generally provisioned as part of the onboarding process, subject to role and location requirements.

Can I apply through an employee referral?

Yes, we welcome referrals. If you know someone currently working at Subex, they can refer you for open positions through our employee referral program.

Does a referral guarantee an interview?

No. While referrals can help bring candidates to a recruiter’s attention, every application is assessed on its merits against the role’s requirements and hiring criteria.

Can I be referred if I have already applied?

Please note duplicate applications are not eligible for conversion into referrals. For any questions regarding this policy, candidates are encouraged to contact your respective recruiters.

What learning opportunities are available at Subex?

Employees can access learning resources through Adobe Learning Manager (LMS), LinkedIn Learning, and Udemy, along with role-based training and development programs delivered through classroom, virtual, and self-paced learning formats.

Are there opportunities for internal mobility?

Employees may explore internal opportunities based on business needs, performance, and eligibility requirements.

When will compensation details be discussed?

Compensation and benefits are usually discussed during the HR stage of the hiring process.

Does Subex provide health insurance and employee benefits?

Benefits may vary by location and employment type. Detailed information is shared during the offer and onboarding stages.

What kind of company is Subex?

Subex is a telecom-focused AI and digital trust solutions company serving communications service providers globally. Its focus areas include fraud management, business assurance, partner ecosystem management, and AI-driven automation.

How can I identify genuine recruitment communication from Subex?
Subex does not charge candidates any fee at any stage of the recruitment process. Candidates are advised to be cautious of fraudulent offers and should only rely on communication received through official company channels.

Where can I find open positions?

Candidates interested in exploring current openings are invited to visit our official careers page.