About Us

We help businesses embrace the disruptive changes in the business landscape by leveraging AI to create connected experiences
About Us


Subex is telecom AI company enabling connected experiences for over 75% of the world’s top 50 telcos. Founded in 1992, the year when the video-telephone was launched, we have been part of the evolution of mobile technology. Today, we are consultants to global telecom carriers for operational excellence and business transformation by driving new revenue models, enhancing the customer experience and optimizing the enterprise.

Subex Values

Customer Obsession

Customer Obsession

Eat, breathe, sleep your customer!

Be Agile

Be Agile

Overcome obstacles quickly and look for alternatives.

Commit and Make it Happen

Commit & Make it Happen

Stick to your commitment. Not meeting them should give you sleepless nights!

Win Together

Win Together

Be driven by empathy and collaboration in all dealings.

Create Impact

Create Impact

Don’t just deliver; make your deliverables impactful!

Continuous Learning

Continuous Learning

Learning should be in your DNA.

Subex - The Spirit of Making It Happen

Not long ago, Subex blazed a new trail with specialized products for the telecom sector. It went on to become one of the top players in the domain. The journey has been an eventful one. However, one of the most enduring stories about Subex has been the faith reposed by its clients and teams. Over the years, Subex has defined customer focus, technical sophistication, delivery maturity and resilience in a world which brings new challenges and radical shifts every day.

With a strong footing in our core domains, Subex is also charting a new course to make the best of emerging opportunities.

Creating Connected Experiences

Subex is telecom AI company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of HyperSense to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

How will Subex help clients?

A next gen enterprise

Subex helps clients differentiate themselves with new and emerging solutions/services and open new revenue streams / implement new business models. In effect, remain relevant in an age of new technologies and expectations of millennials.

Delight customers

Subex helps clients deliver personalized experiences/services to customers by better understanding behaviour and responding with bespoke offerings. In effect, develop more empathy and intimacy with customers whose expectations keep rising.

Ensure sustainability

Subex helps clients become more resilient in the long-term with a laser focus on operations, revenue and business risks. In effect, become a sustainable business enterprise.

What will Subexians do?

Sense and respond

Gauge the context to delight the client with a bespoke solution made to order for the business enterprise. In effect, become a trusted business partner of clients.

Driven by innovation

When the problem statement is defined, probe the issue to deliver a solution at the intersection of business and technology to deliver tangible business value. In effect, think out-of-the-box in interactions with clients.

Realize latent potential

Leverage the domain expertise and Intellectual Property of Subex to alter the perception of Subex 3.0. In effect, become a brand ambassador of Subex.

CEO’s note

“In a digital world, everything is ultra-fast and instantaneous. Agility, and speed are perhaps the two key benefits of living in an all-digital world and are probably the most desirable qualities of a digital interaction. However, the digital nature of today’s businesses has brought about significant changes in business models, technology enablers and customer expectations. Amidst all these rapid changes, customers of CSPs expect to be connected in a secure, consistent and reliable manner.

Understanding the significance of connected experiences, Subex is committed to help CSPs create personalized, meaningful, and impactful connected experiences leveraging AI.”

Nisha Dutt,
Chief Executive Officer

Nisha Dutt
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