The 5G & Network assurance is important to mitigate the root cause areas of leakage such as inefficient monitoring of network usage, service quality disruptions, unbalanced maintenance for service and configuration etc. If not followed it leads to challenges like:
- Lack of near real time continuous monitoring of network usage, capacity, service quality disruptions & opportunity loss
- Inaccurate analysis customer adoption, required capacity
- Lack of comprehensive analysis of new 5G product launches, cannibalization effect, impact to subscriber adoption, revenue & cost projections
- Lack of holistic service onboarding assurance of end consumers, OTT providers, enterprises, MVNO, IoT devices and more
- Minor usage and event assurance from source to billing
- Absence of rating and service throttling monitoring
- Complexity is management of partner contract & service billing
- Comprehensive reporting on revenue & cost, service disruptions, QoS, customer satisfaction
- No detailed insights on customer intelligence, product & service performance