The collection and payable assurance is important to mitigate the root cause areas of leakage such as incorrect payment management, Account suspension not implemented correctly, collection process not managed correctly etc. If not followed it leads to challenges like:
- Payable tracking across various invoices formats and taxation slabs
- Complexity in tracking of collections across multiple interfaces throughout the ecosystem
- Complexity in corelating data across multiple data points related customer, services and usage
- Difficulty in tracking manipulations across operations and business sub-systems
- Lack of a central customer risk tracking across various dimensions with actionable insight
- Absence of holistic view that provides insights on current state of collections & payables with granularity
