Connected Experiences for

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Trusted by over 75% of the world’s top 50 telcos

Our offerings

AI Solutions

A showcase of our most popular AI use cases, experiments and thought leadership artifacts.

Business Assurance

Move from assurance to creating impact

Fraud And Security

Combat traditional and new-age frauds

Network Analytics

Empower your Network to Ensure Business Excellence

Enterprise Cybersecurity

Your Comprehensive Shield Against Vulnerabilities and Compliance Risks

Enterprise Billing

Transform Enterprise Billing, Drive Success

Partner Ecosystem Management

Leverage partnerships for digital success

Success Stories

Batelco

Fraud Management

Batelco combats SIP Trunk Hacking attempts with Subex's Fraud Management System and Managed Services

Almadar Aljadid

Business Assurance &
Fraud Management

Almadar Aljadid leverages one-stop risk coverage with Subex

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Business Assurance

Subex Business Assurance de-risks stc Kuwait’s transformation project to enhance customer experience and deliver efficiency

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Business Assurance

Telia unearths huge revenue savings with Subex Business Assurance and managed services

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Fraud Management

GO Malta tackles CLI Spoofing with Subex’s Signalling Security solution to safeguard their customers

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Business Assurance

Dhiraagu accelerates growth and strengthens its Business Assurance coverage with Subex

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Business Assurance

Orange Sonatel generates effective ROI and advances Revenue Assurance coverage with Subex

Business Assurance

BT drives growth, optimises cost and boosts coverage with Subex Business Assurance

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Overview

Creating Connected Experiences

Subex is a telecom AI solutions company enabling Communications Service Providers (CSP) across the globe to create connected experiences for their customers. Founded in 1994, Subex has spent over 25 years in helping CSPs maximize their revenues and profitability. With a legacy of having served the market through its world-class solutions for business optimization and analytics, Subex is now leading the way by leveraging AI to create connected experiences in the business ecosystems of its customers.

25+

YEARS IN THE INDUSTRY

300+

INSTALLATIONS

100+

COUNTRIES

900+

EMPLOYEES

35+

INDUSTRY AWARDS

Enabling CSPs to deliver secure, consistent, and reliable connected experiences

Privacy

Allowing stakeholders to stay in control of the data they share

Security

Protecting the IT infrastructure and data of stakeholders

Identity

Safeguarding the true identity of the stakeholders

Predictability

Leveraging data to extract meaningful insights

Risk Mitigation

Ability to minimize the impact of known and unknown risks

Data Integrity

Ensuring the accuracy and consistency of data and information

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Industry Associations

Resource Center

Point of View

Whitepapers

Case Study

Newsletters

Blogs

Videos

Fraud Management

Leveraging AI Agents for Robust Fraud Management in the Digital Age

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Business Assurance

Key Findings: Business Assurance Global Benchmarking Survey Technology Readiness for Assurance and Compliance Index

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Fraud Management

Generative AI and the Future of Risk: A Must-Know for Every Practitioner

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GenAI Powered Topic Mining: The next frontier for CX upliftment in CSPs

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Business Assurance

Advancing Technology Landscape for Next-gen Business Assurance

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Business Assurance

AI-Powered Enterprise Contract Assurance: A Practical Guide to Mitigating Risks and Achieving Operational Excellence

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Business Assurance

Tier 1 operator Achieves 19X ROI with Subex’s Business Assurance and Managed Services

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Revenue Assurance

Tier-1 North American Operator Achieves 400% ROI through Subex’s Revenue Assurance and Managed Services

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Fraud Management

Tier-1 Operator Tackles SMS GT Fraud: 95% Detection Accuracy

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February 2023

Volume No. 38

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November 2022

Volume No. 37

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August 2022

Volume No. 36

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Business Assurance

Maximizing Telecom Asset Value with Business Assurance for CSPs

Oct 23, 2024

Fraud Management

How AI can accelerate telecom Net Zero initiatives

Implementing AI Agents in Fraud Management: Best Practices

Sep 13, 2024

Fraud Management

Top 7 ways AI in telecom is transforming the enterprises

Leveraging AI Agents for Fraud Management: Understanding the Basics

Aug 30, 2024

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Digital Trust

Subex - Pioneers in Digital Trust and Business Optimisation

Artificial Intelligence at Subex

Digital Trust

Vinod Kumar, CEO and MD of Subex, in conversation with Justin van der Lande of Analysys Mason

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Recent wins

Testimonials

We have deployed Subex’s Revenue Assurance and Fraud Management System in three phases and have made significant progress. We are very pleased with the returns from both systems. We would like to express our appreciation and gratitude to Subex for their contributions and look forward to working with them to take it to the next level.

-Bharath Alva,
CIO, Telkomsel
“The Subex User Conference was great in terms of the content, organization and social side. I came back filled with positive energy and lots of useful information, and to top it all, I met so many great people at the Conference, learnt from their experiences and exchanged tips.”
“Subex has demonstrated professionalism via a thorough approach to ensure successful implementation of solutions. We are pleased to recommend Subex as a reliable partner in the pursuit of revenue maximizations within the telecommunications arena.”
“Thanks to the investment in Subex ROC Fraud Management, GO plc is better equipped to detect at an early stage any irregularities on its network, and to protect its customers from fraudulent activity on their service.”
“As a growing operator, it is extremely important that we reduce leakage so that we can continue to our new products and services to our customers. Subex’s revenue assurance and fraud management systems will allow us to do this effectively.”
“Being a 4G services provider, the complexities of risks we face are amplified when compared to traditional voice and data services. Our objective was to evaluate and deploy such solutions that are fully capable of mitigating risks of all types, covering multiple verticals. We believe Subex’s solutions will enable us to do so and in-turn enhance our business in a more effective manner”.
With the Subex partnership, we have adapted successfully to the competitive business landscape, unlocked new monetization avenues with the latest technology services, and provided a superior customer experience.

–Edward Granillo,
Head of Group Fraud and Revenue Assurance
“With Subex’s Business Assurance automation and Managed Services team, we have enhanced every element right from reducing time to detection and time to recovery to validating the data and gaining business insights.”

–Sai Devata,
General Manager – Financial Control
“We are extremely happy to have partnered with Subex. From day one, their approach has been collaborative and they have engaged with us throughout the project. This also includes regular involvement of their senior management and commitment to achieve a successful outcome.”

–Robin Wall,
CFO, Dhiraagu PLC
Subex’s Business Assurance tool provides us with the visibility and control we need to manage our diverse global enterprise and new digital services. We highly recommend Subex to other businesses looking for a partner to help them enhance & expand their Business Assurance scope and transformation.

–Adrian Thomas,
Senior Manager – Group Business Assurance, BT Group