Subex bags Revenue Operations Center (ROC®) Managed Services deal from Econet

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced that it has been awarded a Managed Services contract upon successful implementation of its industry leading ROC Fraud Management and Revenue Assurance solution for Econet.

Econet Wireless is a diversified telecommunications group with operations in nine countries in Africa, Europe and the East Asia Pacific Rim, offering products and services in mobile and fixed telephony services, internet and satellite. Worldstream Systems & Services is part of the Econet Group and is responsible for the selection, implementation and ongoing management & support of large IT systems for the Group and is the partner with Subex on this project.

Subex’s ROC solutions cover Econet’s complete customer organization, not just at a central level but at the local country levels as well. Subex’s wide presence and experience on centralized implementations within Africa was a clear-cut differentiator when Econet was looking for a solution provider. Subex was chosen over competition owing to its ability to offer additional components over and above the current requirement and run the applications on a managed service model.

ROC Revenue Assurance is designed not only to detect potential revenue loss, but also to assist an operator with its investigation, diagnosis and recovery of these revenues. It provides unprecedented automated correction capabilities to improve bottom-line results and provide a quick return-on-investment. The solution is flexible and will support revenue assurance practices as the provider expands and matures.

The ROC Fraud Management solution supports end-to-end fraud management, from initial information gathering and detection through case closure. The solution is built to help CSPs move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. The solution ensures a rapid return on investment (ROI) by offering the strongest fraud management capabilities, increasing compliance, reducing risk, and providing economies of scope.

Anthony John Carter, the CEO, Worldstream Systems & Services at Econet, said, “We are pleased with the successful implementation of Subex’s ROC for Fraud Management and Revenue Assurance. We chose Subex because of their great track record with business optimization, their experience on centralized implementations within Africa and their ability to not only deal with our organization at a central level but also reach out to the company at a local level.”

“Africa is a growing telecom market and the operator needed a fraud and revenue assurance solution that could help them achieve competitive advantage in their market.” noted Sudeesh Yezhuvath, COO at Subex. “As a key part of our Business Optimisation portfolio, we are happy that our acclaimed and unique platform, ROC for Revenue Assurance and Fraud Management, has exceeded the customer’s expectation and we are now providing Managed Services to the operator to help optimise their business and improve customer experience.”

Subex helps Service Providers Combat Mobile Money Frauds

Bangalore, INDIA – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, has been successfully helping prevent Mobile Money fraud for service providers globally.Subex’s industry leading ROC Fraud Management solution provides real-time fraud controls that help in combating emerging Mobile Money threats.

With declining Average Revenue Per User (ARPU) observed across the globe on Voice and Data services, it’s evident that Communication Service Providers need to venture out into new areas of service offerings. A Frost & Sullivan survey states that there are more than 3 billion mobile phones against 1 billion banking accounts in the World. This presents a great opportunity for Service Providers to add mobile money services into their portfolio, which can leverage the current mobile penetration in their markets.

With the increasing adoption of Mobile Money services, CSP’s risk being open to a growing number of di­fferent types of fraud. Some of the key fraud and security threats to Mobile Money Services include Theft of mobile money customer data,  technical attack on Mobile Money Services, Internal fraud within Service Provider environment, Subscription fraud, Account hijack / takeover etc.

To combat this increasing threat of Mobile Money frauds, strict monitoring controls need to be applied to ensure a secure environment for Mobile Money services. Service providers must proactively monitor this ecosystem and prevent frauds to ensure increased customer satisfaction, protect margins, reduce losses and attain the competitive edge in this fast evolving environment.

ROC Fraud Management is Subex’s award-winning solution that helps wireless and wireline operators eliminate known frauds, uncover new fraud patterns, minimize fraud run time, augment internal controls and support continuous fraud management process improvement. Subex fraud management customers report rapid return on investment and increased productivity and efficiency by significantly reducing the complexity of the fraud investigation process.

Commenting on the opportunity, Mark Nicholson, CTO, Subex said, “Mobile money services presents an excellent opportunity for service providers to diversify their revenue streams, but it is essential that they put in place robust and real-time fraud and risk control systems to combat fraud both internally and externally. We are happy that we have partnered with several telcos across the globe to combat fraud in a mobile money environment, and have been successful in adding value to their business and help them build competitive advantage.”

Middle Eastern Mobile Operator Selects Subex ROC® for Fraud Management and Revenue Assurance

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that it has been chosen to provide its industry leading Revenue Operations Centre (ROC) for Fraud Management and Revenue Assurance for a Middle Eastern mobile operator.

In a competitive bid for services, Subex was chosen for its flexibility and thorough understanding of the local environment. These new solutions will deliver additional value and help the service provider address any vulnerability to fraud and revenue leakages, by putting in place a formidable system to combat such leakages.

Subex’s ROC Fraud Management solution ensures a rapid return on investment (ROI) by off¬ering the strongest fraud management capabilities, increasing compliance, reducing risk, and providing economies of scope. Subex’s detailed business benefit modeling tools allow customers to determine ROI, build reliable business cases, and explicitly see the value that our solution can bring to their business.

This mobile operator customer has a large pre-paid end customer base, which makes Subex’s ROC Revenue Assurance solution versatility and scalability invaluable. The solution can detect fraud in any telecom environment, including wire line (PSTN, ISP, VoIP) and wireless (2G, 2.5G, 3G). It can also detect fraud across all service types including postpaid, prepaid, value-added service (VAS), multimedia messaging service (MMS), M-Commerce, IPTV, and Triple/Quad Play. Its highly scalable platform can handle any data volumes and ever-increasing loads, o¬ffering a one-stop solution for an operator’s fraud management needs.

“We are pleased that yet another customer has found it so valuable to operate our industry leading ROC for Fraud Management and Revenue Assurance. We consider this as a great testimony to the quality of products and services that we provide to our customers.” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.

He added, “This is also significant because this is our fourth win announcement in the Middle East in the past four months. Using our ROC Fraud Management and Revenue Assurance solutions in conjunction with each other will enable our customer to protect their revenue as well as prevent present and future frauds, resulting in better service for their end customers.”

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfilment, provisioning automation, data integrity management, revenue assurance, cost management, fraud management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business optimization for three consecutive years.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest# telecommunications service providers.

The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

Subex sets record, closes 25+ Revenue Operation Center (ROC®) deals in FY11

Bangalore, INDIA – Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS) for CSPs (Communications Service Providers), announced today that it has won more than 25 deals for its industry leading Revenue Operations Centre (ROC) for Fraud Management and Revenue Assurance for FY11. Many of the deals were multi-network, multi-million dollar Managed Service contracts spanning 2-3 years.

There has been increasing demand for Subex’s ROC Fraud Management and ROC Revenue Assurance solutions across APAC, EMEA and the Americas. Some of the announced wins in FY11 included O2, Movistar Colombia, YTL Communications, Mobinil, Econet, Eagle Mobile, Ecuador, Telekom Slovenije, Atlantique Telecom, Du amongst others. Subex has more than 300+ installations in over 70 countries including large fixed line operators (e.g. BT, Rogers, TELUS), wireless providers (Verizon, Vodafone, Airtel, dtac) and other licensed operators.

Subex witnessed 302.54% growth in profits for FY11 where the company reported net revenue of Rs. 4925.92 mln (US$ 108.09 mln), product revenue of Rs. 4279.61 mln (US $ 93.91 mln) and product EBITDA of Rs. 1400.18 mln (US $ 30.73 mln) for the year ended 31 March 2011. This significantly profitable growth was driven by a number of multi-network, multi-million dollar customer wins globally and increased traction of the company’s Revenue Operations Centre (ROC).

Subex’s ROC Revenue Assurance is designed not only to detect potential revenue loss, but also to assist an operator with its investigation, diagnosis and recovery of these revenues. It provides unprecedented automated correction capabilities to improve bottom-line results and provide a quick return-on-investment. The solution is flexible and will support revenue assurance practices as the provider expands and matures. The ROC Revenue Assurance solution was shortlisted for the TM Forum 2011 Solution Excellence Awards 2011.

The ROC Fraud Management solution helps wireless and wireline operators eliminate known frauds, uncover new fraud patterns, minimize fraud run time, augment internal controls and support continuous fraud management process improvement. Subex fraud management customers report rapid return on investment and increased productivity and efficiency by significantly reducing the complexity of the fraud investigation process. The Subex Fraud Management deployment at Swisscom was shortlisted at the World Vendor Awards 2011 and has been submitted for the up-coming Global Telecoms Business Innovation Awards.

The recent TM Forum’s Management World at Dublin, Ireland saw the launch of its Business Metrics Automation (BMA) Program. BMA provides an enterprise-wide view of the vital business metrics from the TM Forum Business Metrics Scaffold side-by-side with the real time industry-wide benchmarks for those metrics. Subex is a pilot member of this program and its ROC Revenue Assurance solution has passed pilot testing for the forum’s BMA portal integration with BMA certification to follow shortly.

“Closing more than 25 new deals last year is a landmark achievement, and our teams have worked hard to achieve this,” said Sudeesh Yezhuvath, Chief Operating Officer of Subex. “We will continue our efforts to displace competition across the globe and these recent wins are testament to our product superiority, delivery capability and sound partner strategy.  We have convincingly come on top of our competition at various potential client pitches and these are extremely encouraging signs.”

He further added, “Closing these deals means Subex comfortably remains the world’s largest Fraud and Revenue Assurance vendor, but we are not complacent. To ensure our customers continue to minimize fraud and other revenue losses, we are continuing to develop new tools, techniques and products. We have 1,200 people in 9 local offices and R&D centres around the world. Being close to our 200 plus customers and understanding the local market challenges are key components of Subex’s strategy to remain the first choice for the world’s communications service providers.”

Subex bags Revenue Operations Center (ROC®) Managed Services deal from a European Mobile Solutions Provider

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that it has won a deal from one of Europe’s leading mobile solutions company to provide its ROC Partner Settlement solution in a managed services format.

Subex’s ROC Partner Settlement solution was chosen for its superior technical capability, consistent delivery and proven track record. With this solution, the European mobile solutions provider will see the inbound and outbound success for its customer’s campaign.

ROC Partner Settlement allows operators to quickly and accurately settle charges with their network and content partners. It helps operators improve efficiency through light touch and automation, accurate billing and settlement and prudent accrual provisioning. Catering to the need for visibility of each deal’s impact on an operator’s bottom line owing to shrinking margins, the solution provides strong coverage in all areas from order to cash. It enables operators to manage costs and revenues on interconnect and partner agreements with domestic and international operators as well as content partners on a day-to-day, and hour-to-hour basis.

Subex has more than 60 installations of ROC Partner Settlement across the globe and is amongst the top 2 interconnect players in the industry.

“ROC Partner Settlement’s flexibility, scalability and ease of use provide an edge needed to prosper in today’s market. Subex is pleased to be able to help deliver and measure the success of this company’s campaign through our ROC Partner Settlement solution,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfilment, provisioning automation, data integrity management, revenue assurance, cost management, fraud management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business optimization for three consecutive years.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest# telecommunications service providers.

The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

Subex wins Multi-Million Dollar deal from Middle East operator for Revenue Operations Centre (ROC®) for complete Business Optimisation

London, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that it will be providing its acclaimed and unique platform, Revenue Operations Centre (ROC) for Fraud Management and Revenue Assurance to a Middle East fixed and mobile service provider, in a multi-million dollar deal.

The Operator had been using Subex’s Interconnect billing solution since 2008. The service provider will now benefit from Subex’s critically acclaimed ROC for Fraud Management and Revenue Assurance. These new solutions will deliver additional value and help the service provider address any vulnerability to fraud and revenue leakages, by putting in place a formidable system to combat such leakages.

ROC Fraud Management will help the operator move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. It boasts several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.

ROC Revenue Assurance solution is a first-of-its-kind, complete revenue assurance solution, designed to tackle critical challenges across the entire revenue chain. The solution provides unprecedented automated correction capabilities to improve bottom-line results and provide a quick return-oninvestment. It is highly effective in both the traditional circuit-switched and nextgeneration, packet-switched service environments; scalable enough to serve operators large and small; and flexible enough to support Revenue Assurance practices as they expand and mature. Subex’s ROC Revenue Assurance is the leading choice for telecom operators looking to improve the health and vitality of the entire revenue chain.

“Being chosen to provide multiple solutions is testament to the quality of our ROC portfolio. Opting for our ROC for Fraud Management and Revenue Assurance will provide the operator with a consistent business optimization plan for continuation of great service for their customers,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.

Middle Eastern operator expands Revenue Operations Center (ROC®) implementation with Fraud Management solution

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that it has been chosen again by a Middle Eastern mobile operator to provide its solution. This operator has already had success using Subex’s ROC for Partner Settlement and Route Optimisation and will now be using the ROC Fraud Management solution.

Implementing multiple components of Subex ROC platform enables intelligent decision-making and an integrated response management across various levels in the organization, and provides a customer-centric view of processes, margins, revenues and costs. Additional benefits for the operator includes real-time monitoring and analysis of operational efficiency, customer experience and profitability.

Subex’s ROC Partner Settlement allows operators to quickly and accurately settle interconnect agreements with their network partners and gives operators the ability to adapt to rate changes quickly, enabling them to manage costs and revenues much more effectively. As a result, operators can reach higher levels of service profitability, maximize efficiency and achieve operational dexterity

Subex’s ROC Route Optimisation is designed to provide operators with the tools to manage network cost information supplied by other operators. Benefits include rapid response to market conditions, reduced total cost of ownership, optimized network capacity, ability of management of network quality and identification of the most profitable routes with ease.

The Subex ROC Fraud Management solution eliminates known frauds, uncovers new fraud patterns, minimizes fraud run time, augments internal controls, and supports continuous fraud management process improvement.

“Subex is pleased to have been chosen once again to offer its ROC Fraud Management to help enhance our customers’ operational efficiency. Being chosen to provide multiple solutions is testament to the quality of our ROC portfolio.” said Sudeesh Yezhuvath, Chief Operating Officer, Subex.

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfilment, provisioning automation, data integrity management, revenue assurance, cost management, fraud management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business optimization for three consecutive years.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest# telecommunications service providers.

The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

Subex successfully delivers Revenue Operations Center (ROC®) Managed Services implementation for Middle Eastern Operator

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced that it has successfully completed implementation of its industry leading ROC Fraud Management solution for a wireless operator in the Middle East. Subex is also providing this operator with its ROC Revenue Assurance solution. Both solutions are provided to the costumer in a Managed Services model.

These two solutions were chosen by the wireless operator at an early stage resulting in the ROC Fraud Management implementation showing good results. This implementation was delivered on-time and within the budget and the ROC Revenue Assurance implementation is also nearing completion.

The Subex ROC Fraud Management solution helps the wireless operator eliminate known frauds, uncover new fraud patterns, minimize fraud run time, augment internal controls and support continuous fraud management process improvement. Because the solution was chosen early on, the wireless provider has quickly gained benefits; such as rapid return on investment and increased productivity and efficiency, by significantly reducing the complexity of the fraud investigation process.

“Subex is running the services for the wireless provider with our own engineers on site to ensure operations run smoothly,” said Sudeesh Yezhuvath, COO, Subex Ltd. “A successful on-time and within budget implementation is testament to our hard work and dedication to our customers. Choosing to have both our ROC for Revenue Assurance and Fraud Management solutions in a Managed Services model ensures maximum protection and revenue optimization for our customer.”

Subex provides solutions to 16 of the Top 20 Wireless Operators Globally

London, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, is now providing solutions to 8 out of the top 10 operators and 16 out of the top 20 wireless operators worldwide. This has been arrived on the basis of the RCR Wireless News “Top World-wide Wireless Operator” list.

Subex offers a range of services with its industry leading Revenue Operations Center (ROC®) portfolio to the top worldwide wireless operators. Amongst its acclaimed customers, Subex provides its ROC Fraud Management solutions to Movistar (part of the Telefonica Group ranked # 3 in the Top World-wide Wireless Operator list), its ROC Data Integrity Management solution to Telenor (ranked #5 in the Top World-wide Wireless Operator list), its ROC Fraud Management solution to Bharti Airtel (ranked #9 in the Top World-wide Wireless Operator list)  its ROC Fraud Management solutions for Orascom’s Mobinil (ranked #16 in the in the Top World-wide Wireless Operator list) and its ROC for Revenue Assurance and Cost Management to Verizon (ranked #17 in the in the Top World-wide Wireless Operator list), to name a few.

Subex pioneered the concept of Revenue Operations Center (ROC) to provide coordinated operational control, that sustains profitable growth and financial health, to its customers. Subex’s product portfolio powers the ROC and its best-in-class solutions enable data integrity management, revenue assurance, cost management, fraud management and interconnect / inter-party settlement.

“One of the reasons why the largest wireless operators select us is because our solutions are all scalable, which accommodates their future growth in customers, products and traffic,” said Sudeesh Yezhuvath, COO at Subex. “The scalability of our different solutions suits operators of all sizes and many are choosing the managed services options to simplify implementation and operation”, he further added.

More information on the RCR Wireless News “Top World-wide Wireless Operator list” can be found at:https://www.rcrwireless.com/article/20100526/WIRELESS_FACTS_AND_FIGURES/100529986/top-10-worldwide-wireless-operators

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to better operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfillment, provisioning automation, revenue assurance, cost management, data integrity management, fraud management and interconnect / inter-party settlement.

Subex’s customers include 36 of the world’s 72 biggest* telecommunications service providers. The company has more than 300 installations across 70 countries.

* Forbes’ Global 2000 list, 2009

Subex bags US$ 12 Million Revenue Operations Center (ROC®) Managed Services-cum-License deal from a Global Carrier

Bangalore, INDIA – Subex Ltd, a leading global provider of Operations and Business Support Systems (OSS/BSS) for Communications Service Providers, announced today that it has been awarded a major Managed Services-cum-License contract worth $12 million by a global telecom service provider, for its industry leading ROC Data Integrity Management solution. The Managed Services portion is for 3 years and is renewable at the end of that period.

The service provider will now benefit from Subex’s critically acclaimed ROC which will help them address any vulnerability to fraud and revenue leakages, providing maximum protection and revenue optimization for the customer’s operations. Subex’s dominant position in the Fraud Management, Revenue Assurance and Data Integrity Management domains around the world made them the natural choice to help the service provider.

This deal comes on the back of multiple other customer wins across India, Africa, Europe and Latin America for Subex’s ROC platform, along with many existing contracts being upgraded to include additional solutions. The company has shown strong, positive results over the last few quarters and continues to see increasing margins from Managed Services.

“This is a huge win for our ROC offering which is experiencing worldwide traction. Our average contract size is growing and we plan to get better margins and grow non linearly. Managed Services is a key area for us and is expected to contribute around 15 per cent of our revenue this year. We expect the momentum to continue and expect managed services to contribute around 25 per cent of our overall revenue in a couple of years. We are in for exciting times and are confident of meeting our financial objectives”, said Subash Menon, Founder Chairman, Managing Director and CEO of Subex Limited.

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to better operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfillment, provisioning automation, revenue assurance, cost management, data integrity management, fraud management and interconnect / inter-party settlement.

Subex’s customers include 36 of the world’s 72 biggest* telecommunications service providers. The company has more than 300 installations across 70 countries.

* Forbes’ Global 2000 list, 2009

Press & Analyst Contact

Sandeep Banga
E-mail : sandeep.banga@subex.com
Mobile : +91-9916824122