Subex awarded 5-year contract by MTN

BANGALORE, INDIASubex Ltd, a leading global provider of Business Support Systems (B/OSS) for communications service providers, announced today that it has been awarded a five-year deal to deploy its industry leading Revenue Operations Centre (ROC) Fraud Management and Revenue Assurance solutions across 14 networks of the MTN Group. One of the biggest telecom service provider globally, MTN is the largest operator in Africa and the Middle East, with over 170 million subscribers.

MTN was looking for a single partner to meet its revenue protection requirements. Subex has proven success in the region, as well as technical superiority. The company’s ability to also cater to both large and small operators, in terms of price, and its highly scalable solution platform, made it a natural choice for the multi-country deployment in this high growth region.

As part of a turn-key model, along with hardware vendors, Subex will provide ROC Fraud Management and Revenue Assurance solutions to support MTN’s networks. The solutions will be deployed individually in each of the  operating countries, with a central program office from Subex, which will work with the MTN Group and the individual countries to roll out the systems in phases across the 14 networks.

Commenting on the development, Nazir Patel, Group CFO, MTN Group said, “We were looking for a partner to collaborate with us long term, to address our revenue fortification requirements. Subex was selected for this deployment after a highly competitive bidding process”.

ROC Revenue Assurance from Subex provides continuous monitoring and revenue protection, and is designed to detect not only potential revenue loss, but also to assist operators with the investigation, diagnosis, and recovery of these revenues and with their on-going protection. It is highly effective in both the traditional circuit-switched and next-generation, packet-switched service environments; scalable enough to serve operators large and small; and flexible enough to support Revenue Assurance practices as they expand and mature.

The ROC Fraud Management solution version 7.4 is the latest version of Subex’s industry leading product and is setting the industry benchmark through its systematic approach to implementing in-line rules to support proactive prevention of fraud. The product also goes a step further in minimizing costs as well as anxiety of customers, as well as protecting operators from fraudulent access.

“We are pleased to have been chosen by MTN to deploy our industry-defining ROC Fraud Management and ROC Revenue Assurance solutions,” said Sudeesh Yezhuvath, Chief Operating Offer, Subex Ltd. He added, “We won the contract because of our thought leadership and our unique ability to address the total revenue chain through the bouquet of our ROC offerings. We are seeing more of our customers opting for multiple Subex ROC solutions, which is a testament to the depth and quality of our ROC portfolio.”

Tier 1 APAC Operator prevents POS (Point of Sale) fraud with Subex’s ROC® Fraud Management solution

BANGALORE, INDIASubex Ltd, a leading global provider of Business Support Systems (B/OSS) for Communications Service Providers (CSPs), announced that the company’s industry-leading ROC Fraud Management solution has created a huge, positive impact on a Tier 1 APAC service provider’s operations.

Subex had recently launched inline controls in its ROC Fraud Management v7.4 for preventing subscription fraud, transaction fraud and handset loss. This version, implemented at a Tier 1 APAC operator to prevent Point of Sale (POS) fraud, has yielded outstanding results. The solution’s inline capability enabled the operator to save $2million in the very first month. It also benefited the operator with its exceptional fraud hit ratio of 62% (avg) in a month.

Because of the inline control framework in the ROC Fraud Management solution, POS staff will no longer need to wait until the fraudster is provisioned and later detected through behavioural rules and profiling. The POS staff can make real-time decisions and accept, decline or refer any subscriber to prevent fraudsters from entering the network. This also prevents the fraudsters from walking away with valuable devices.

“According to Communications Fraud Control Association (CFCA) Fraud Survey Report of 2011, global Point of Sale fraud stands at almost $5.5 billion. That is a huge threat to the industry and emphasizes the vital need for service providers to deploy a solution to prevent the fraud at the Point of Sale itself,” said Vinod Kumar, President at Subex. “We are extremely pleased with the benefits our industry leading ROC Fraud Management solution provides and the recent success at the Tier 1 APAC operator is a true testimony of the huge potential and value the solution delivers”.

With increasing involvement of telecom operators in money transactions (e.g. mobile money services); it is imperative for operators to have strict policy controls to not only detect, but prevent fraudulent transactions. The inline controls not only prevent POS fraud but also helps operators validate any transaction request in real time and prevent fraudulent transactions from being processed.

View the infographic at – https://www.subex.com/pdf/Inline-Infographic.pdf

About Subex Limited
Subex Limited is a leading global provider of Business Support Systems (B/OSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation – thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions such as revenue assurance, fraud management, credit risk management, cost management, route optimization, data integrity management and interconnect / inter-party settlement.

Subex also offers a scalable Managed Services program and has been the market leader in Revenue Assurance and Fraud Management according to Gartner (2010 & 2011). Subex has also been declared market leader in Business optimization for four consecutive years by Analysys Mason (2007, 2008, 2009 & 2010). Business Optimisation includes fraud, revenue assurance, analytics, cost management and credit risk management. Subex has been awarded the Global Telecoms Business Innovation Award 2011 along with Swisscom for the industry’s first successful Risk Reward Sharing model for Fraud Management.

Subex’s customers include 28 of top 50 operators* and 33 of the world’s 50 biggest# telecommunications service providers worldwide. The company has more than 300 installations across 70 countries.

*GTB Carrier Guide, 2011

ZON Multimedia selects Subex’s industry leading ROC® Revenue Assurance solution

London, UK Subex Ltd, a leading global provider of business support systems (B/OSS) for communications service providers (CSP’s), announced today that it has been selected by ZON Multimedia, in a competitive bid, to provide its industry leading Revenue Operations Centre (ROC) Revenue Assurance solution. ZON Multimedia is the largest operator of television, internet and telephone in Portugal. It is the market leader in pay TV in Portugal and one of the largest cable operators in Europe, with about 1.6 million customers.

ROC Revenue Assurance helps simplify Revenue Assurance for CSPs, with the introduction of two industry-first capabilities in RevenuePad and Zen. RevenuePad allowing CSPs to grow the function through assistance in roadmap planning and maturity enhancement. It also guides CSPs on which assurance areas and KPIs to cover to improve operational performance and advance along the maturity scale. Zen is the industry’s first solution that sifts through millions of records and zooms in on the problem area in a matter of seconds. This dramatically reduces the time to find root causes (by more than 90 %) and provides a substantial boost to analyst productivity, thereby helping CSPs recover revenues much faster.

We are very pleased to have been chosen to provide our industry leading ROC Revenue Assurance solution to one of the leading cable operators in Europe,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd. “Besides our ability to offer best practice solutions to our customers, Subex’s newest version of the ROC Revenue Assurance will enable our customers to increase their productivity, enhance user experience and benchmark against industry standards.”

Subex bags multi-million dollar Revenue Operation Centre (ROC®) deal in APAC

Bangalore, India Subex Ltd, a leading global provider of Business Support Systems (B/OSS) for Communications Service Providers (CSPs), announced today that another greenfield operator in APAC has selected the company’s industry-changing ROC Fraud Management and Revenue Assurance solutions. Subex was chosen in a competitive bid for this account.

ROC Fraud Management is Subex’s award-winning solution that helps wireless and wireline operators eliminate known frauds, uncover new fraud patterns, minimize fraud run time, augment internal controls and support continuous fraud management process improvement. Subex fraud management customers report rapid return on investment and increased productivity and efficiency by significantly reducing the complexity of the fraud management process.

Subex’s ROC Fraud Management solution now also includes a new inline control framework, which enables service providers to carry out proactive checks on a new subscriber at the time of customer acquisition. With inline transaction controls, operators can validate any transaction request in real time and prevent fraudulent transactions from being processed.

The operator has a large pre-paid end customer base, which makes Subex’s ROC Revenue Assurance and Fraud Management solution’s versatility and scalability invaluable. The solution’s highly scalable platform can handle any data volumes and ever-increasing loads, offering a one-stop solution for the customer’s fraud and revenue assurance needs.

Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd. said, “This is a significant win as Subex continues to strengthen its leadership position in the global telecom market. We are pleased that yet another customer has found it so valuable to operate our industry leading ROC Fraud Management and Revenue Assurance solutions. Using our ROC Fraud Management and Revenue Assurance solutions in conjunction with each other will enable our customer to protect their revenue as well as prevent present and future frauds, resulting in better service for their end customers.”

He added, “We consider this as a great testimony to the quality of products and services while providing robust revenue protection for our customers.”

About Subex Limited
Subex Limited is a leading global provider of Business Support Systems (B/OSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation – thereby enabling them to improve their operational efficiency to deliver enhanced service experience to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable revenue assurance, fraud management, data integrity management, cost management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business Optimisation for four consecutive years. Subex has been awarded the Global Telecoms Business Innovation Award for 2011 along with Swisscom for industry’s first successful Risk Reward Share model for fraud management.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest#telecommunications service providers. The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

Subex wins million dollar Managed Services Contract for ROC® Fraud Management from IDEA Cellular

LONDON, UK Subex Ltd, a leading global provider of business support systems (B/OSS) for Communications Service Providers (CSPs), announced that it has won a million dollar contract for providing its industry leading ROC Fraud Management solution through Managed Services for IDEA for Postpaid and Roaming. This is a fully outsourced Managed Services deal where Subex will be running the operator’s entire fraud management operations. IDEA Cellular is the third largest mobile services operator in India, in revenue terms, with over 100 million subscribers.

Subex was the partner of choice because of its domain knowledge, operation skill-sets and its ability to execute business processes based on global best practices.

Subex Managed Services deliver unmatched strategic and operational advantage to the service provider. With significant financial savings, lowered operational risks and enhanced business agility, service providers can now focus their resources on the core business-centric and customer-centric activities.

Subex’s team of highly experienced and knowledgeable Fraud Domain Experts have accumulated a significant and focused understanding of fraud processes in a CSP’s environment. This provides unique flexibility and immense scalability options to the service provider. Subex’s offering opens up a complete off-the-shelf approach for the service provider to pick-and-choose specific fraud related Managed Services depending on its strategic objectives, business priorities and focus fraud environments.

IDEA is a current customer of Subex’s ROC Fraud Management Solution, which is built to drive fraud prevention by eliminating known frauds, uncovering new fraud patterns, minimizing fraud run time, augmenting internal controls, and supporting continuous fraud management process improvement.

“We are pleased that IDEA has signed a contract for our Managed Service offering to complement our industry leading ROC Fraud Management Solution,” said Sudeesh Yezhuvath, Chief Operating Officer at Subex. “We are seeing increased traction for our Managed Services offering, as operators are looking to reduce their Opex and improve their services to customers. Subex’s Managed Services complement existing operations and deliver a solution which is flexible to the operators business and highly scalable for future growth.”

About Subex Limited
Subex Limited is a leading global provider of Business Support Systems (B/OSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation – thereby enabling them to improve their operational efficiency to deliver enhanced service experience to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable revenue assurance, fraud management, data integrity management, cost management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business Optimisation for four consecutive years. Subex has been awarded the Global Telecoms Business Innovation Award for 2011 along with Swisscom for industry’s first successful Risk Reward Share model for fraud management.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest#telecommunications service providers. The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

Subex bags another multi-million dollar ROC® Fraud Management and Revenue Assurance contract from Middle Eastern mobile operator

LONDON, UK Subex Ltd, a leading global provider of Business Support Systems (B/OSS) for Communications Service Providers (CSPs), announced that it has been selected to provide its industry leading Revenue Operations Centre (ROC) Fraud Management and Revenue Assurance solutions to the leading Middle Eastern mobile operator.

This is the sixth multiple ROC solution win for Subex in the Middle East. The wide range of Subex references in the region, as well as Subex’s expertise in the fraud management and revenue assurance domain, helped secure the contract.

ROC Fraud Management is Subex’s award-winning solution that helps wireless and wireline operators eliminate known frauds, uncover new fraud patterns, minimize fraud run time, augment internal controls and support continuous fraud management process improvement.

ROC Revenue Assurance is designed not only to detect potential revenue loss, but also to assist an operator with its investigation, diagnosis and recovery of these revenues. It provides unprecedented automated correction capabilities to improve bottom-line results and provide a quick return-on-investment.

“We are pleased that yet another customer from this region has selected both our industry leading ROC Fraud Management and ROC Revenue Assurance solutions,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd. “We are seeing more of our customers opting for multiple Subex ROC solutions. This is testament to the quality of our ROC portfolio. Implementing multiple ROC solutions will enhance the CSP’s operational efficiency, leading to better service for their customers.”

About Subex Limited
Subex Limited is a leading global provider of Business Support Systems (B/OSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation – thereby enabling them to improve their operational efficiency to deliver enhanced service experience to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable revenue assurance, fraud management, data integrity management, cost management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business Optimisation for four consecutive years. Subex has been awarded the Global Telecoms Business Innovation Award for 2011 along with Swisscom for industry’s first successful Risk Reward Share model for fraud management.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest#telecommunications service providers. The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

Avea Turkey selects ROC® Revenue Assurance from Subex

LONDON, UK Subex Ltd, a leading global provider of business support systems (B/OSS) for Communications Service Providers (CSPs), announced that it has won a competitive bid to provide its Revenue Operations Centre (ROC) Revenue Assurance solution to Avea, Turkey. Avea is the sole GSM 1800 mobile operator and the youngest operator of Turkey, founded in 2004.

Gantek, a leading Systems Integrator in Turkey has also been involved by supporting the deployment and playing a large part in leading the project integration. After a competitive bid process, Avea chose Gantek and Subex to deliver their ROC Revenue Assurance solution.

ROC Revenue Assurance from Subex provides continuous monitoring and revenue protection, and is designed to detect not only potential revenue loss, but also to assist operators with the investigation, diagnosis, and recovery of these revenues and with their on-going protection. It is highly effective in both the traditional circuit-switched and next-generation, packet-switched service environments; scalable enough to serve operators large and small; and flexible enough to support Revenue Assurance practices as they expand and mature.

About Subex Limited
Subex Limited is a leading global provider of Business Support Systems (B/OSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation – thereby enabling them to improve their operational efficiency to deliver enhanced service experience to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable revenue assurance, fraud management, data integrity management, cost management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business Optimisation for four consecutive years. Subex has been awarded the Global Telecoms Business Innovation Award for 2011 along with Swisscom for industry’s first successful Risk Reward Share model for fraud management.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest#telecommunications service providers. The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

Subex wins multi-million dollar deal to provide its ROC® Fraud Management solution to Tier 1 African operator

LONDON, UK Subex Limited, a leading global provider of Business Support Systems (B/OSS) for CSPs (Communications Service Providers), announced today that it has been chosen to provide its industry leading Revenue Operations Centre (ROC) Fraud Management solution to a Tier 1 African operator in a group deal covering its pan-African countries across 16 networks.

Subex’s ROC Fraud Management solution was chosen over competition owing to its proven success in the Middle East and African regions. Subex’s technical superiority and highly scalable solution platform made it a natural choice for the multi-country deployment in this high growth region.

ROC Fraud Management solution from Subex is built to help CSPs move towards proactive fraud prevention, reducing fraud run time, augmenting internal controls and continuous fraud management process improvement. It boasts several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.

ROC Fraud Management can detect fraud in any telecom environment, including wireline and wireless and across all service types. Its highly scalable platform can handle any data volumes and ever-increasing loads, offering a one-stop solution for an operator’s fraud management needs.

“We are very pleased to have been selected by one of the largest operator in the African region to provide them with our award winning ROC Fraud Management solution,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd. “Having prior experience of successfully providing ROC solutions globally will enable us to provide the best service for this operator, which in turn will allow them to pass on excellent services to their customers.”

About Subex Limited
Subex Limited is a leading global provider of Business Support Systems (B/OSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation – thereby enabling them to improve their operational efficiency to deliver enhanced service experience to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable revenue assurance, fraud management, data integrity management, cost management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business Optimisation for four consecutive years. Subex has been awarded the Global Telecoms Business Innovation Award for 2011 along with Swisscom for industry’s first successful Risk Reward Share model for fraud management.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest#telecommunications service providers. The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

Telekom Slovenije selects Subex ROC® Fraud Management solution for entire group

London, UK Subex Ltd, a leading global provider of business support systems (B/OSS) for communications service providers, announced today that Telekom Slovenije is expanding the Subex Revenue Operation Centre (ROC) Fraud Management solution across its entire group. Telekom Slovenije provides high-end mobile, fixed and IP communications, multimedia content, and services to residential and business users. They are headquartered in Slovenia, and have a presence in Croatia, Bosnia and Herzegovina, Montenegro, Kosovo and Macedonia.

Telekom Slovenije has been a customer of Subex’s ROC Fraud Management solution for the past three years for their fixed communications. When it extended the group through acquisitions, Telekom Slovenije selected Subex’s industry leading ROC Fraud Management solution for all its fixed and mobile companies. Subex’s ROC Fraud Management solution will be installed centrally in Ljubljana to cover all the group’s fixed and mobile operations in Slovenia, Macedonia and Kosovo, helping protect over fourteen million subscribers in the Telekom Slovenije Group.

Subex’s ROC Fraud Management is built to help CSPs move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. It has several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.

“We have extended our license for Subex’s ROC Fraud Management solution across our entire group,” said Igor Trontel, Head of Risk Management Office, at Telekom Slovenije. “Subex has always provided us with excellent service and support and now Subex will help us ensure that our entire group is ready to fight fraud with industry leading technology.”

“We are very pleased that Telekom Slovenije has chosen Subex as they expand their group,” said Sudeesh Yezhuvath, Chief Operating Officer at Subex. “Subex delivers solutions which have the ability to scale in line with our customers’ needs. Scalability and excellent fraud protection are two reasons why the world’s most successful communication service providers choose Subex’s industry leading ROC Fraud Management Solution.”

Subex achieves ISO 27001 certification to support its work for BT

LONDON, UK – Subex Limited, a leading global provider of Business Support Systems (B/OSS) for CSPs (Communications Service Providers), announced today that it has received the International Standard Organisation (ISO) Information Security Management System (ISMS) accreditation, ISO 27001, to support its work for BT. The world’s leading CSPs are starting to demand the ISO 27001 accreditation from all their main software and services suppliers, as Subex’s accreditation demonstrates.

ISO 27001 is part of a family of Information Security Management System (ISMS) standards and formally specifies a management system to bring information security under explicit management control. Organizations that claim to have adopted ISO/IEC 27001 can be formally audited and certified compliant with the standard. For the ISO/IEC 27001 certification, Subex was audited and recommended for accreditation by Intertek. BT Security carried out their own audit and awarded Subex their highest information security rating.

As CSPs increase their levels of Management Services and Cloud computing, an auditable management system for information security becomes even more important. All CSPs have a duty of care towards their customers’ data and are always seeking ways to improve their levels of security. ISO 27001 is an extremely rigorous standard and CSP suppliers like Subex, have to undergo extensive testing before they can be certified compliant by one of the ‘Accredited Registrars’.

“BT is one of the world’s leading communications providers and the company is constantly driving quality benchmarks,” said Paul Skillen, President of Subex EMEA. “We expect the same level of demand of information security from our other Tier 1 customers and Subex has demonstrated it can meet the highest requirements through the recent ISO 27001 audit process.”

Press & Analyst Contact

Sandeep Banga
E-mail : sandeep.banga@subex.com
Mobile : +91-9916824122