Handset FraudZap™
Delivered in days. ROI in weeks
FraudZap™ is Subex’s lightweight, AI-powered platform for rapidly deploying purpose-built fraud detection use cases. Designed for speed and simplicity, it enables operators to activate pre-built, out-of-the-box fraud controls without complex infrastructure changes.
Rapid, Lean Deployment
Than Traditional Handset Fraud Workflows
Handset Fraud Bad Debt
See the Full Picture behind Handset Fraud Risk
Credit and identity checks can tell you whether a customer looks legitimate. But the order itself, and the customer’s relationship with the operator, can tell a very different story.
The CITB Framework for Handset Fraud Prevention brings together Credit, Identity, Transaction and Behaviour signals to help operators make stronger, order-aware risk decisions before a high-value device leaves the channel.
Explore how the four pillars work together to uncover contradictions that isolated checks can miss and support more proportionate decisions at the point of handset sale.
Real Impact. Real Efficiency.
Configurations align instantly to your fraud environment for rapid activation.
Runs on lightweight infrastructure-up to 50% lower hardware than traditional systems.
Scores handset and device transactions instantly, preventing losses before they occur.
Purpose-built to tackle handset and device fraud across POS and e-commerce channels.
Fine-tuned AI models minimise false positives while boosting detection accuracy.
Adapts to your data reality for faster onboarding and fraud-free integration.
Where Device-Sales Meets Control
Detect anomalies.
Score risk.
Stop abuse.
Purpose-built features for handset fraud deliver higher accuracy and faster performance.
Prebuilt intelligence continuously adapts to evolving fraud patterns.
Rules, explanations, and recommendations power immediate responses.
Detects handset fraud across retail and digital purchase flows.
Minimal infrastructure requirements accelerate time-to-value.
Available on-premises, private cloud, or public cloud.
Generative AI capabilities planned for advanced decisioning.
FraudZap™ vs. Full-Fledged FMS
Choose What Fits Your Needs
- Point of View
The CITB Framework for Handset Fraud Prevention
- Podcasts
Handset Fraud Keeps Moving. Can Your Controls Keep Up?
HANDSET FRAUDZAP™ · VIDEOCAST Handset Fraud Keeps Moving. Can Your...
Resource Center
- Whitepaper
Combating Handset Fraud
- Point of View
The Need for Telcos to Pay Attention to Handset Fraud
- Whitepaper
AI Continuum: Empowering Every Digital Journey
Frequently Asked Questions
Everything you need to know about how our Handset FraudZap products work.
Is this only for handset/device fraud?
No. FraudZap™ is a lightweight, purpose-built fraud detection platform designed to support multiple fraud use cases over time. It is delivered to customers one use case at a time for focused, rapid impact. The currently generally available (GA) use case is Handset Fraud, covering device fraud across POS and e-commerce channels.
Does it work in real time?
Yes transactions are scored instantly to prevent bad debt before it occurs.
What data does it need?
FraudZap™ requires a core set of fundamental datasets to operate effectively-including transaction data, order and payment details, device identifiers, and basic customer/account information.
Beyond these mandatory inputs, additional data such as behavioural signals, clickstream data, historical account activity, location signals, and third-party risk indicators can be integrated to further customize, enrich, and strengthen detection accuracy.
Cloud or on-prem?
Supports all models: on-prem, private cloud, or public cloud.
Bad debt from handset fraud happens before billing catches it.
FraudZap™ scores every POS and e-commerce transaction instantly-blocking fraudulent device sales in real time, before losses are written off and before your team even opens an investigation.