4 Reasons to Choose AI-powered Business Assurance in the 5G Era

US $13.1 trillion.

That is the global economic output expected from 5G by 2035, according to a landmark study.

The power of 5G lies not just in its own technology and how it supports ultra-reliable low latency communication (URLLC) and massive machine-type communication (mMTC), but in how it paves the way for use cases around augmented reality, virtual reality (AR/VR), monetizable AI, gamification, and cloud.

As 4G shifts to 5G, communication services providers will find themselves adopting innovative business models, delivering cross-industry offerings, and monetizing their infrastructure investments.

But, in a hyper-connected world driven by digital identities, some of these new offerings introduce significant vulnerabilities that can translate to direct loss or opportunity loss simply because large opportunities come with large risk.

Four Reasons to Use AI for Business Assurance

CSPs are certainly excited at the promise of AI!

But, without accurate clarity on revenues and return on investments, analyzing risk in the new world of 5G offerings is tricky. As CSPs form new partnerships with different players in the ecosystem, AI can help them stay ahead of risk and secure their business.

Here’s how AI helps CSPs enhance business assurance:

1. Expertly handle 5G data needs – The foremost challenges for business assurance teams in the 4G world, i.e., the volume, velocity, and veracity of data will become key differentiators for these same teams in the 5G era!

Through AI, business assurance teams can make faster business decisions thanks to smarter ways of correlating data across various touchpoints like partners, devices, customers, and users.

2. Secure user identities – For CSPs, digital identity is set to emerge as a competitive advantage. But distributed applications, multiple partners, and different data sources can create a lot of complexity when managing user identities.

Together, AI and 5G create avenues of innovation and breakthroughs by enabling data-driven models for business assurance that simplify 5G’s unique complexities and identify blind spots through data.

3. Optimize network performance – Retail telecom customers want all-you-can-consume subscription-based models. The product bouquet for telcos is expanding rapidly; hence, assurance must keep step.

AI-powered business assurance helps CSPs stay ahead of risk arising from capacity outages and SLA non-adherence. AI facilitates automated control for service provisioning, usage generation, charging and billing. Automated capacity monitoring leads to smarter Opex use.

4. Enhance quality of service –5G will unearth new opportunities to achieve operational excellence and prioritize workflow efficiency on demand. For instance, enhanced connectivity models could build a complex hierarchy where IP connectivity with QoS and differentiated feature sets (like latency and mobility) is made possible.

AI can support 5G offerings like virtual sports, video gaming, AR packages, virtual studios, etc., to upgrade an operator’s revenue mix. It can also help business assurance teams secure this ecosystem from compounding leakages.

Secure your business. Sharpen your edge.

Digital 5G business models have much shorter revenue cycles – and higher risk – when compared with traditional telecom offerings.

Clearly, business assurance is primed to get ahead, which makes AI a necessity to secure the telecom business and help CSPs achieve efficient operations so they can race ahead in the 5G era.

To know more, read our viewpoint on ‘How AI Can Complement Business Assurance for 5G’

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