ROC Insights

Actionable insights to make informed business decisions
Augmented Analytics
Overview
Delivering actionable business intelligence at the right time
Leverage advanced analytics capabilities on your data to gain a complete understanding of your business. Through our man + machine model built on our unmatched domain expertise, ROC Insights delivers the right set of business insights at the right time to make the right business decisions.
See how Subex ROC insights can help your business
Complement Existing Setup
Ability to integrate with existing BI & dashboard solutions to make the most of previous investments
Enhance Revenue Growth
Leverage data to identify problem areas for business, understand the underlying reason and take insightful action to achieve revenue goals
Proactively Mitigate Risks
Use actionable insights to proactively mitigate risks to drive competitive advantage and sustain future profitability and growth
Improve Decision Making
Assure faster decision making through curated, contextual and consumable storyboards
Optimize Product Performance
Map and measure product performance across various parameter to analyze usage, ROI, customer satisfaction and other metrics
Enhance Productivity
Unparalleled delivery timelines of 8 weeks to roll out the first set of insights
See how Subex ROC insights can help your business
Enhance Revenue Growth
Leverage data to identify problem areas for business, understand the underlying reason and take insightful action to achieve revenue goals
Proactively Mitigate Risks
Use actionable insights to proactively mitigate risks to drive competitive advantage and sustain future profitability and growth
Complement Existing Setup
Ability to integrate with existing BI & dashboard solutions to make the most of previous investments
Optimize Product Performance
Map and measure product performance across various parameter to analyze usage, ROI, customer satisfaction and other metrics
Enhance Productivity
Unparalleled delivery timelines of 8 weeks to roll out the first set of insights
Improve Decision Making
Assure faster decision making through curated, contextual and consumable storyboards

See what features we offer to get meaningful and consumable insights

Storyboards
Enabling leaders to be data driven by presenting insights in form of natural language. It offers a seamless way to explore data in detail
Man + Machine Model
Combining the best in both machine and human intelligence, the solution transcends traditional approaches, accelerating organization’s digital journey
360° Focus
Leverage data across all the focus areas a telecom operator would need: Revenue, Product, Risk, Customer to generate valuable insights
Business Insights
Derive actionable business insights out of quality data to gather complete business overview and faster decision making

Here are some of the use cases we help you achieve

Customer and Campaign Analytics
It can be leveraged to drive multiple business opportunities such as identifying recommendations for the next best product & services through cross-selling and up-sell. You can enhance customer experience by understanding customer usage behavior, improve churn management and enable quality customer acquisition. You can also optimize call center costs and operations.
Revenue Intelligence
We help in tracking and analyzing the revenue composition daily across all dimensions such as cell sites, products or services, devices, geographies, customer segments and more. Through complete visibility, it allows you to compare the forecasted revenue with the actual to detect any anomaly and take corrective actions post root cause analysis.
Product Analytics
We help CSPs create the best performing product portfolio with full visibility over product usage, performance, revenue, and margins. They will have the intelligence to bundle products and services based on customer usage and needs. This helps in launching profitable products to the market and increased customer acquisition and higher revenue generation.
Sales and Marketing Channel Analytics
Monitoring sales and marketing metrics help you optimize performance and improve accountability. It provides visibility on your sales and marketing activities to drive effective business decisions. It offers sales growth and target forecasting, partner credit scoring and threshold analysis, and Seasonal behavior extraction of the transaction volume.
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Leveraging Analytics to Address Five Anomalies to Improve Your Business Performance
Whitepaper

Learn how anomaly analytics can be extremely useful in improving the bottom line of telecom operators

Enhancing customer engagement and revenue stability during COVID -19
Case Study
Read to know how a Telco overcome COVID_19 business impact through Advanced Analytics.
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