Telecom Service Providers in India: 5 Telecom Software Trends they should watch out for in 2019

Telecom service providers in India and across the globe are increasingly leveraging data as a means to drive business value and enhance customer experience. Thus, traditional software applications are giving way to new analytics-driven models incorporating the latest trends such as Artificial Intelligence (AI). These innovations will help telecom operators expand the scope of their OSS/BSS applications to newer areas and address the new challenges arising from stiff competition and frauds.

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