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Bangalore, India – May 21, 2026 – Subex, a global leader of AI-powered telecom solutions, today announced the expansion of its long-standing engagement with a leading telecom operator in North Africa to modernize its RAFM operations.

As part of the engagement, the operator will transition to Subex’s HyperSense platform, an AI-first, business assurance and fraud management solution that combines modular data management, analytics, process automation, and AI-driven intelligence to enhance operational agility, strengthen fraud detection, and improve revenue protection.

The engagement includes the deployment of advanced AI/ML-driven fraud management capabilities, intelligent workflow automation, enhanced analytics and visualization, to enable seamless implementation and ongoing operational efficiency.

Commenting on the engagement, Nisha Dutt, Managing Director and CEO, Subex said:

“Telecom operators today require intelligent, scalable, and adaptive systems capable of responding to evolving business and fraud risks in real time. We are pleased to strengthen our partnership with a leading telecom operator in North Africa through the deployment of Subex HyperSense RAFM, designed to deliver greater agility, automation, and AI-led operational intelligence”

This engagement further reinforces Subex’s continued focus on enabling telecom operators globally with intelligent, secured, seamless and fraud free digital ecosystems.

About Subex

Subex is a telecom AI solutions company enabling Communications Service Providers (CSPs) across the globe to deliver connected experiences to their customers. Founded in 1994, Subex brings over 30 years of expertise in helping CSPs maximize revenue and profitability. With proven expertise in business optimization and analytics, Subex is at the forefront of leveraging AI to build intelligent connected ecosystems for its customers.

Anchored in its brand ethos of Fearless, Seamless, and Fraud-Free, Subex helps operators manage risks, ensure frictionless operations through AI-led automation, and safeguard trust across every interaction. Its award-winning portfolio spans Business Assurance, Fraud Management, and Partner Ecosystem Management, enabling CSPs to mitigate revenue leakage, combat emerging fraud, and strengthen partner settlements in an AI-native environment.

Complementing its products, Subex provides scalable Managed Services and specialized Business Consulting. Today, Subex powers over 300 installations across 100+ countries.

Bengaluru, India, March 17^th, 2026: Subex, a telecom AI leader, today announced that a leading North African Telecom operator has chosen Subex for an Enterprise Asset Management (EAM) engagement.

The Operator, who is part of the largest multi-country telecom group selected Subex for its flexible, governance-first EAM approach, which integrates seamlessly with Enterprise Resource Planning (ERP), Geographic Information System (GIS), and Network Management System / Element Management System (NMS/EMS) systems. Powered by Subex HyperSense, the solution enables centralized 360° asset visibility, Fixed Asset Registry (FAR) reconciliation and workflow automation.

“Nations are accelerating digital infrastructure, and with it, the need for intelligent asset stewardship,” said Nisha Dutt, MD & CEO, Subex. “This engagement brings our EAM to one of North Africa’s largest operators, unifying asset intelligence across radio, fibre, and data centre so they can scale faster, invest smarter, and strengthen compliance.”

About Subex

Complementing its products, Subex provides scalable Managed Services and specialized Business Consulting. Today, Subex powers over 300 installations across 100+ countries.

Bangalore, India – December 10^th, 2025: Subex Limited, global leader in Telecom AI Solutions, today announced a significant new logo win with one of Europe’s largest integrated energy and telecommunications providers as the partner of choice for their telco vertical suite.

The customer selected Subex for its depth and breadth of Fraud Management functionality, its business-outcome-first and ROI-driven roadmap, strong security and data-protection practices, and a future-ready architecture built for greenfield scalability.

This win strengthens Subex’s expanding footprint in Europe and accelerates its growth.

This 5-year engagement will see Subex deliver a Fraud Management program which includes providing advanced domain-led business consulting, training, managed services, and long-term support in addition to Subex’s market leading fraud detection and prevention solution.

Commenting on the win, Nisha Dutt, MD & CEO, Subex, said:
“We are excited to welcome one of Europe’s most forward-looking integrated energy and telecom players to the Subex customer family.

As they scale their greenfield telecom operations, they are laying down a robust, future-ready fraud defense from day zero. By combining deep fraud management capabilities with strong security, data protection, and a ROI-focused roadmap, we are proud to help protect their customers, revenues, and brand while they accelerate digital growth.

This new logo strengthens our presence in Europe and reflects the trust global operators place in Subex to secure their next wave of transformation.”

About Subex

Complementing its products, Subex provides scalable Managed Services and specialized Business Consulting. Today, Subex powers over 300 installations across 100+ countries.

Bengaluru, India – November 19, 2025: Subex Limited, a global leader in Telecom AI Solutions, today announced the launch of new brand identity, reflecting the company’s bold ambition to lead in the AI-powered telecom era with clarity, confidence and purpose.

Why Now?

The new brand positions Subex at the center of an industry shift, from a world that runs on information to a world that runs on intent. It underscores our company’s commitment to help telcos anticipate, interpret, and deliver real-time outcomes.

For three decades, Subex has set the standard in business assurance, fraud management, and partner ecosystem management. With GenAI reshaping the telecom landscape, we are stepping forward as a catalyst for real transformation – enabling operators to move from reactive processes to intent-driven, AI-led decisioning.

The rebrand is inspired by Subex’s maker’s mindset – our belief in solving differently, challenging conventions, and shaping innovation as a craft. This philosophy is captured in our new brand line: ‘New possibilities. Now possible.’

At the heart of the rebrand lies our winning aspiration that defines the Subex 2.0 ethos:

Fearless – by addressing the risks before they occur through business assurance, so that telcos could fearlessly launch new offerings fulfilling customer intent
Seamless – by enabling our customers to build and manage B2B2X relationships and deliver in a frictionless way to its stakeholders
Fraud-Free – By detecting and preventing frauds across every digital journey

Speaking on this initiative, Nisha Dutt, MD & CEO comments:

“This refreshed identity marks the start of Subex’s future-facing journey. We are bringing an AI-native portfolio to the market, anchored in our deep telecom domain knowledge. It is a bold reset that positions us to lead the next wave of intelligence-driven networks.”

While the brand evolves, our purpose remains the same: delivering measurable business outcomes to CSPs through AI-powered Business Assurance, Fraud Management, and Partner Ecosystem Management strengthened by Managed Services and deep domain expertise.

With this rebrand, Subex takes the next leap in its journey: from securing revenues to powering intent-driven experiences in a world that no longer runs on information, but on intent. And Subex is here to make that world possible.

About Subex

Complementing its products, Subex provides scalable Managed Services and specialized Business Consulting. Today, Subex powers over 300 installations across 100+ countries.

Bengaluru, India – September 22, 2025 – Subex, a global leader in AI-driven telecom solutions, today announced its recognition for the second consecutive year in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations report.

This recognition reinforces Subex’s leadership in helping Communication Service Providers (CSPs) harness AI to drive operational excellence, elevate customer experience, and unlock new growth opportunities.

According to Gartner, “This Magic Quadrant helps communications service providers identify and evaluate AI vendors for their customer and business operations, guiding CIOs and technology leaders toward the right choices in a fast-evolving market.”

Subex believes this inclusion highlights its ability to accelerate AI, deliver measurable outcomes across fraud management, revenue assurance, and partner settlement leveraging decades of domain expertise to remain a trusted partner in CSPs’ AI transformation journey.

“Being recognized once again in the Gartner Magic Quadrant is a powerful validation of our innovation, domain depth, and customer-first approach,” said Nisha Dutt, MD & CEO, Subex. “Over the past year, we have doubled down on Generative and Agentic AI, co-innovating with our customers to address critical challenges. This recognition strengthens our commitment to helping telcos scale with confidence, mitigate risks proactively, and deliver exceptional digital experiences.”

As AI adoption accelerates, Subex remains committed to pushing the boundaries of telecom innovation enabling CSPs to automate intelligently, monetize effectively, and achieve sustainable growth.

Gartner, Magic Quadrant for AI in CSP Customer and Business Operations, Pulkit Pandey, Amresh Nandan, et al., 26 August 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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About Subex

Subex is a telecom AI solutions company enabling Communications Service Providers (CSPs) across the globe to deliver connected experiences to their customers. Founded in 1994, Subex brings over 30 years of expertise in helping CSPs maximize revenue and profitability. With a proven expertise in business optimization and analytics, Subex is at the forefront of leveraging AI to build intelligent connected ecosystems for its customers.

Through their HyperSense line of offerings, Subex empowers Communications Service Providers to make faster, better decisions by leveraging AI across the data value chain. Subex’s award-winning portfolio encompasses Business Assurance, Fraud Management, and Wholesale Revenue Management—empowering CSPs to mitigate risk, combat fraud, and safeguard profitability.

Additionally, Subex delivers scalable Managed Services and expert Business Consulting solutions.

Subex has more than 300 installations across 100+ countries.

Bengaluru, India – June 30, 2025: Subex, world’s leading Business Assurance and Fraud Management player, today announces the launch of FraudZap™, a lightweight, AI-powered fraud detection platform designed to help Telecom Operators combat fast-evolving fraud with unmatched speed and agility. The platform’s first out-of-the-box use case targets the growing threat of Handset Fraud, one of the most pervasive challenges for telcos currently.

In today’s hyper-connected and commerce-driven telecom world, fraud is no longer static. It’s shapeshifting – driven by new commerce models, devices, and digital behaviors. Traditional fraud systems were built for fixed playbooks, but fraud today resembles a new equation:

Fraud = (Velocity × Creativity) / Detection Latency

The faster fraud evolves and the more inventive it gets, the less effective legacy systems become – especially when detection lags.

That’s where FraudZap™ comes in.

Built for agility, speed, and precision, FraudZap™ offers targeted fraud controls with minimal TCO, zero AI build-up time, and near-zero deployment effort – on cloud, on-prem, or as-a-service. Its modular design allows CSPs to deploy single-use fraud controls within days, not months.

Why now?

Even operators with existing fraud management systems are challenged by the tech velocity of new scams. MVNOs, smaller telcos, and operators relying on homegrown setups are especially vulnerable – unable to match the speed and sophistication of new-age fraud. FraudZap™ offers them a leapfrog path to modern fraud defense, without re-platforming or long transformation cycles.

The Handset Fraud use case addresses both POS and online device sale channels, detecting patterns like fake identities, reseller collusion, device flipping, and more. It combines real-time rules with continuously learning AI/ML models, enabling operators to flag risks and act – instantly.

Nisha Dutt, MD & CEO of Subex, says:

“FraudZap™ is our answer to a world where fraud morphs faster than traditional systems can adapt. We’re giving telcos – especially the underserved ones – a way to fight back, fast. This isn’t about heavy platforms. It’s about surgical precision, smart intelligence, and speed.”

Harsha Angeri, VP – AI & Corporate Strategy of Subex, added:

“With FraudZap™, telcos don’t have to choose between sophistication and simplicity. It’s a plug-and-play AI system that evolves with fraud, deploys in days, and delivers intelligence out-of-the-box – before it’s too late.”

FraudZap™’s Handset Fraud module is available for immediate deployment. Additional plug-and-play fraud scenarios will be released in the coming months.

About Subex

Subex is a telecom AI solutions company enabling Communications Service Providers (CSP) across the globe to create connected experiences for their customers. Founded in 1994, Subex has spent over 30 years helping CSPs maximize their revenues and profitability. With a legacy of having served the market through its world-class solutions for business optimization and analytics, Subex is now leading the way by leveraging AI to create connected experiences in the business ecosystems of its customers. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging AI across the data value chain.

Subex leverages its award-winning product portfolio in areas such as Business Assurance, Fraud Management and Wholesale Revenue Management to help CSPs reduce risk, combat fraud, and thereby ensure profitability. Subex also offers scalable Managed Services and Business Consulting services.

Subex has more than 300 installations across 100+ countries.

For more information, visit www.subex.com/

Bangalore, India – June 20, 2025 – Subex, a global leader in AI-native telecom solutions, today announced a major leap forward in telecom intelligence with the integration of Embedded Generative AI (GenAI) into its HyperSense Revenue Assurance & Fraud Management (RA & FM) platform. This marks a foundational shift in how telecom systems operate: moving from static configuration to dynamic, AI-driven reasoning.

From Tools to Intelligence That Grows with You

HyperSense is no longer just software – it’s an evolving intelligence engine. By embedding GenAI into the platform’s core, Subex enables HyperSense to continuously learn, adapt, and unlock new use cases as foundational AI models advance.

“This launch sets a new benchmark,” said Nisha Dutt, MD & CEO of Subex. “HyperSense now learns as fast as AI itself – keeping pace with the growing complexity of telecom products, threats, and operations. Our goal is to give telcos not just a tool, but a thinking system that evolves alongside them. And this is just the beginning – we’re building a roadmap where AI becomes a core partner in every assurance and risk decision.”

Designing for an AI-Native Future

With GenAI natively embedded – not bolted on – HyperSense moves beyond dashboards and rules. It engages in real-time reasoning, making intelligence accessible to frontline teams, analysts, and business users without needing to write a single line of code.

“This is the shift from configuration to cognition,” said Harsha Angeri, VP – AI at Subex. “We’re enabling systems that understand context, surface what matters, and act – making assurance and fraud management faster, smarter, and radically more intuitive.”

Subex’s vision is clear: to build an AI-native future where intelligence is embedded, explainable, and always evolving—starting with RA & FM and extending across the telecom enterprise.

For more information, visit www.subex.com/

March 25^th, Bangalore – Subex, a telecom AI company known for enabling connected experiences, has announced a multi-year extension with a Tier 1 European Telecommunications Operator relating to the renewal of its strategic partnership, reinforcing a continued commitment to delivering world-class services and innovation to its customers.

With decades-long legacy in the global telecommunications sector, the operator manages large-scale telecom operations across consumer, enterprise, and wholesale markets. Renowned for its focus on innovation, operational excellence, and infrastructure leadership, the company continues to play a central role in advancing digital connectivity and supporting national transformation goals through strategic collaborations and sustained technology investments.

The renewed agreement extends the existing relationship, enabling both parties to build upon previous successes in delivering operational efficiency and improved customer experience. Over the next few years, the collaboration will focus on driving digital transformation and supporting the operator’s long-term growth objectives, with Subex continuing to deliver robust solutions across Business Assurance, Fraud Management, and Partner Settlement. These capabilities will play a critical role in enhancing operational resilience, safeguarding revenues, and enabling seamless partner ecosystems.

Nisha Dutt, MD & CEO of Subex, says “The renewal of our long-standing partnership with this Tier-1 European Telecom Operator marks a significant milestone in our shared journey. Built on a strong foundation of trust, performance, and aligned vision, this relationship continues to stand as a testament to what strategic collaboration can achieve. The continued collaboration across our core portfolio demonstrates the operator’s trust in Subex’s ability to safeguard revenues, enhance operational integrity, and streamline partner ecosystems in an increasingly complex telecom environment.

As we move forward, our commitment remains steadfast: to empower our partner with innovative, future-ready solutions that strengthen operational resilience and unlock new avenues for growth. Together, we look forward to shaping the next chapter of digital experiences in the region.”

The three-year extension underscores both companies’ shared vision of empowering communities and businesses through secure, reliable, and intelligent connectivity.

About Subex

Subex is a telecom AI company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With the legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their AI-first line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

Subex has more than 300 installations across 100+ countries.

12^thFebruary 2025, BENGALURU, INDIA – Subex, a telecom AI company, today announced its consolidated financial results for the quarter ended Dec 31, 2024.

Performance Highlights for the quarter ended December 31, 2024, compared to the previous quarter ended September 30, 2024:

Revenue for the quarter at INR 727 million as against INR 742 million for the quarter ended September 30, 2024.
EBITDA for the quarter at INR 25 million as against INR 19 million for the quarter ended September 30, 2024.
Profit after Tax (PAT) for the quarter at INR (33) million as against INR 6 million including exceptional item of INR 42 million for the quarter ended September 30, 2024.
The core Telco business has grown 2% QoQ and delivered 9% EBITDA margin.

Performance Highlights for the nine months ended December 31, 2024, compared to the nine months ended December 31, 2023:

Revenue for the period ended December 31, 2024, is at INR 2150 million as against INR 2260 million for the period ended December 31,
EBITDA for the period ended December 31, 2024, is at INR (17) million as against INR (187) million for the period ended December 31, 2023.
Profit after Tax (PAT) for the period ended December 31, 2024, is at INR (138) million, including exceptional item of INR 42 million, as against INR (352) million for the period ended December 31, 2023.

About Subex

Subex is a telecom AI company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of HyperSense to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

Subex has more than 300 installations across 100+ countries.