Building trust across our operations is important for us at MTN Eswatini. Thanks to the Subex’s solutions and teams for rich insights that are enabling us to make decisions faster, keeping us at the forefront of change.
Subex’s signalling security solution not only helped us succeed in reducing these spoofed calls, which were leading to less income and, more importantly, impacting customer’s experience, but we also use the tool to determine if an ongoing call campaign is genuine or not.
As a growing operator it is extremely important that we reduce revenue leakage so that we can continue to provide our new product and services to our customers, Subex’s revenue assurance and fraud management systems will allow us to do this effectively.
We have selected Subex as their solution offered true future-proofing with the most advanced feature set to drive significant efficiency gains. In addition, the Machine Learning capabilities gives Turk Telecom the agility to ensure an effective risk coverage while keeping pace with business.
Stc has been partners with Subex across the last 17+ years, through their deployment of ROC Revenue Assurance and ROC Fraud Management. Subex’s iRAFM solution will provide us a robust foundation of risk mitigation as part of our journey towards innovation and evolution in the digital world.
We selected to partner with Subex once again due to their experience of executing Revenue Assurance and Fraud Management operations, their proven ability in implementing Management Services engagements across the globe, and the value that they bring in terms of savings and ROI.
Our experience of working with Subex and the technical strength of their iRAFM solutions made them the partner of choice. The team has shown extreme diligence throughout the engagement and consistently delivered value to our company with their domain expertise, enhanced processes, and improved coverage.
We firmly believe that their capabilities on the Business Assurance and Fraud Management front, coupled with their innovation quotient in the AI/ML space, will provide us the confidence that they will be able to effectively support and safeguard our business, services, and customers.
We are pleased to partner with Subex and deploy the latest version of their ROC Fraud Management solution. This will ensure much faster processing and detection times, providing far more flexibility, easier access, and agility to our business operations.