As you would agree, the recent developments due to COVID-19 has led to an atmosphere of uncertainty, resulting in disruption that most organizations had not foreseen. We sincerely hope that you, your family, and your colleagues are safe and unaffected by this pandemic.
At Subex, we are very clear about our priorities in such a situation, and that is to ensure minimal cascading effect of this disruption to our customers, while ensuring the safety and well-being of Subexians; our employees. Towards this, we have a robust multi-faceted Business Contingency Plan (BCP) in place that will ensure the continuity of all critical functions even in case of emergencies.
With governments across the globe taking precautionary measures to contain the spread of COVID-19, which includes the closure of offices in affected areas, our aim is to ensure that operations are not affected even if such a situation arises in locations where our offices are situated. As we gear up to move into a BCP mode, we are looking at enabling remote working and collaboration of Subexians until the situation improves. This will ensure continuity of work without endangering the safety of Subexians worldwide.
While invoking the Work from Home element of BCP, we will strive to maintain business as usual from an operations standpoint and limit the impact, if any, to a minimum to our external stakeholders. If there are any other changes, we will coordinate with your team and intimate accordingly. Further, there might be some additional support and cooperation needed from your end and based on the specific needs we will take it up with your team.
We believe that maintaining transparency is key in such situations, and towards this we assure you that our teams will be in constant touch with you to keep you posted about any further developments. We also request you to kindly share this information with your team as required.
These are special situations that will test our resolve and also the strength of our partnership. As we gear up to handle any eventuality, we look forward to your help and support. We are confident that together with adequate precaution, we will overcome this situation with minimum impact and will emerge much stronger. Kindly let us know if you need any further information or clarification.
Stay safe and take care.
Thanks and Regards,
CEO & Managing Director