OCTOBER 24–25
About Subex User Conference
Subex User Conference is a perfect platform for Subex customers to meet in person and exchange thoughts on the industry direction. The user conference provides an excellent opportunity to learn from peer experiences, challenge Subexians with industry problems that influence product roadmaps, collectively brainstorm on improving operations and share unbiased opinions on product performance.
For the last 15 years, Subex User Conference has been creating a platform for customers to connect, discuss and understand the practical implications of trends in the industry from eminent speakers
Last Year Highlights
90+ Attendees
30+ Operators
15+ Speakers
3 Industry Forums
Last Year Speakers
Kenyon Salo
“The James Bond of Speaking”
Pedro Pablo Perez
CEO, ElevenPaths - A Telefonica Cyber Security Unit
Bernice Demarco
Director, BT Group RA & Optimisation, British Telecom
Dr. Ing. Joseph Attard
Chief Technical Officer, Go Plc
Jason Lane Sellers
President, CFCA
Simon Dodsworth
Executive Council, GSC Forum & VP & Head of Voice Trading, Telia Carrier
Debra Shindler
Staff Vice President - Revenue Assurance, T-Mobile
Naeem Hussein
Senior Manager Fraud Control & Operations, Du
Elena Hlynovskaya
FM & RA Manager, Kcell
Agil Aliyev
Senior Fraud specialist, Azercell Telecom
Horia Selegean
Head of Business Assurance - British Telecom
Eric Priezkalns
Steering Committee Member, RAG Forum & Editor, Comms Risk
Mohammad Mustafa Ali
Head of RA & FM, BatelcoAgenda
| Time | Description |
| 06:50 PM | Cocktail Reception at Beach Club O |
| Time | Description |
| 08:15 AM | Registration |
| 09:00 AM | Building Bridges – The Digital Trust Journey |
| 09:03 AM | Opening Remarks Shankar Roddam, Chief Operating Officer – Subex |
| 09:10 AM | Building Digital Trust: The Last Mile of Intelligent Mobile Ecosystems Thomas Koulopoulos, Founder – Delphi Group |
| 10:00 AM | Digital Trust : A New-Age Catalyst For Success Vinod Kumar, CEO and Rohit Maheshwari, Head of Strategy & Products – Subex |
| 10:45 AM | Assuring Business in a Disruptive Landscape Terri Smith, VP, Finance Solution Delivery and Verification Services – T – Mobile |
| 11:15 AM | Refreshment Break |
| 11:30 AM | Panel Discussion: Brand, Stock, Churn and Beyond – The Non-Monetary Impact of Fraud Moderator: Justin van der Lande, Principal Analyst – Analysys Mason |
| 12:10 PM | Finding a Needle in the Haystack – AI Based Anomaly Detection Using CrunchMetrics Rohit Maheshwari – Head of Strategy & Products, Subex |
| 12:30 PM | Exploring Supply Chain Risks and Their Impact on Trust in Telecoms Andy Mayo, Deputy Chair – GSMA & Senior Group Fraud Manager – Vodafone Group |
| 01:00 PM | Lunch Break |
| 02:00 PM | Ministry of Rhythm |
| 02:30 PM | Driving Success through Customer Experience Gjurgjica Gina Pesheva, Senior Manager Business Assurance – Deutsche Telekom Group |
| 03:00 PM | Securing Digital in a Connected World Kiran Zachariah, Head of IoT Security – Subex |
| 03:30 PM | Refreshment Break |
| 03:45 PM | Art of Scaling AI / ML Practice at Subex Shashank Shekar, Head of Advanced Analytics – Subex |
| 04:15 PM | Change and Assemble at Hotel Lobby |
| 04:45 PM | Eye Museum |
| Time | Description |
| 09:00 AM | Trends in Risk and Asusrance Eric Priezkalns, Chief Executive – Risk & Assurance Group (RAG) & Editor – Commsrisk |
| 09:30 AM | Verifying Customer Identities Using Alternate Data Sources Shankar Roddam – COO, Subex |
| 10:00 AM | Margin Assurance for the Digital Age – Solution Co-Launch Abid Kazi, Senior Manager Revenue Assurance – Viva Kuwait Ashwin Menon, Product Head – Revenue Assurance – Subex |
| 10:30 AM | Transformational Leadership – Bridging Finance and Technology |
| 11:00 AM | Operator Excellence Awards 2019 |
| 11:15 AM | Refreshment Break |
| 11:30 AM | Communications Fraud & Digital Threat trends – An insight to the 2019 CFCA Fraud Loss survey and Cybercrime report. Jason Lane-Sellers – President, CFCA |
| 12:00 PM | Combating Wireless and Wireline Fraud – Challenges & Success Stories Julian Charlicombe, Security Consultant – Telus |
| 12:30 PM | Automating Industry Settlement: Accelerating Adoption of Distributed Ledger Technologies in ICT Industry Jussi Makela, Director – ITW Global Leaders’ Forum |
| 01:00 PM | Lunch Break |
| 02:00 PM | Changing Face of Fraudsters and How to Combat Them Gabriel Lewis, Manager – Fraud – Videotron & Nithin Gangadharan, Product Head – Fraud Management – Subex |
| 02:30 PM | Fraud Management Roadmap Nithin Gangadharan, Product Head – Fraud Management – Subex |
| 03:00 PM | Settlements and Billing – Hidden Advantages in Often Overlooked Areas Marcin Szymanski, Interconnect Billing System Expert |
| 03:30 PM | Refreshment Break |
| 04:00 PM | Building a Mature Analytics Practice – Customer Case Study Aditya Ghosh, Solutions Consultant – Analytics – Subex |
| 04:30 PM | The Digital Telco Cloud – Enabling Trusted and Secured Business in the Complex Digital Ecosystem Juan Carlos Prego – Enterprise Solution, Amazon Web Services |
| 05:00 PM | Closure of the Event |
Venue
Hotel Van Oranje – Autograph Collection
AMSTERDAM’S BEACH RESORT DESTINATION
The Luxury Hotel Oranje is located along the beach of Amsterdam and boulevard of Noordwijk. Hotel van Oranje is centrally located in the world’s leading flower area including the Keukenhof; the world’s biggest flower garden.
To book your hotel, please write to ramya.raj@subex.com
Travel to Amsterdam
Amsterdam is very easy to reach by plane, train, car or even boat. The award-winning Amsterdam Airport Schiphol is centrally located and flies to 323 destinations. From Amsterdam, high-speed rail services connect Amsterdam to Paris, London, Berlin and Brussels.
Foreign nationals from the EU, EEA or Switzerland are exempt from the visa requirement. Click here for the list of countries whose nationals require a visa for a stay of up to 90 days.
About Amsterdam
Amsterdam is a beautiful city of The Netherlands and famous for quite some things, including for being the Venice of the North. The unusual quirkiness of Amsterdam is one of the reasons people from far and wide have fallen in love with the city. Each area of Amsterdam has its own character and charm, and a unique variety of shops, restaurants, cafes, museums and attractions.