About Subex User Conference

Subex User Conference is a perfect platform for Subex customers to meet in person and exchange thoughts on the industry direction. The user conference provides an excellent opportunity to learn from peer experiences, challenge Subexians with industry problems that influence product roadmaps, collectively brainstorm on improving operations and share unbiased opinions on product performance.

For the last 15 years, Subex User Conference has been creating a platform for customers to connect, discuss and understand the practical implications of trends in the industry from eminent speakers

Last Year Highlights

90+ Attendees

30+ Operators

15+ Speakers

3 Industry Forums

Last Year Speakers

Kenyon Salo

Kenyon Salo

“The James Bond of Speaking”
Pedro Pablo Perez

Pedro Pablo Perez

CEO, ElevenPaths - A Telefonica Cyber Security Unit
Bernice Demarco

Bernice Demarco

Director, BT Group RA & Optimisation, British Telecom
Dr. Ing. Joseph Attard

Dr. Ing. Joseph Attard

Chief Technical Officer, Go Plc
Jason Lane Sellers

Jason Lane Sellers

President, CFCA
Simon Dodsworth

Simon Dodsworth

Executive Council, GSC Forum & VP & Head of Voice Trading, Telia Carrier
Debra Shindler

Debra Shindler

Staff Vice President - Revenue Assurance, T-Mobile
Naeem Hussein

Naeem Hussein

Senior Manager Fraud Control & Operations, Du
Elena Hlynovskaya

Elena Hlynovskaya

FM & RA Manager, Kcell
Agil Aliyev

Agil Aliyev

Senior Fraud specialist, Azercell Telecom
Horia Selegean

Horia Selegean

Head of Business Assurance - British Telecom
Eric Priezkalns

Eric Priezkalns

Steering Committee Member, RAG Forum & Editor, Comms Risk
Mohammad Mustafa Ali

Mohammad Mustafa Ali

Head of RA & FM, Batelco


Time Description
06:50 PM Cocktail Reception at Beach Club O
Time Description
08:15 AM Registration
09:00 AM Building Bridges – The Digital Trust Journey
09:03 AM Opening Remarks
Shankar Roddam, Chief Operating Officer – Subex
09:10 AM Building Digital Trust: The Last Mile of Intelligent Mobile Ecosystems
Thomas Koulopoulos, Founder – Delphi Group
10:00 AM Digital Trust : A New-Age Catalyst For Success
Vinod Kumar, CEO and Rohit Maheshwari, Head of Strategy & Products – Subex
10:45 AM Assuring Business in a Disruptive Landscape
Terri Smith, VP, Finance Solution Delivery and Verification Services – T – Mobile
11:15 AM Refreshment Break
11:30 AM Panel Discussion: Brand, Stock, Churn and Beyond – The Non-Monetary Impact of Fraud
Moderator: Justin van der Lande, Principal Analyst – Analysys Mason
Panelists: Sai Devata – General Manager – Financial Control, VIVA Kuwait
Stephane VIARD – Anti-Fraud Director, Colt
Jason Lane-Sellers – President, CFCA
Nithin Gangadharan – Product Head – FMS, Subex
12:10 PM Finding a Needle in the Haystack – AI Based Anomaly Detection Using CrunchMetrics
Rohit Maheshwari – Head of Strategy & Products, Subex
12:30 PM Exploring Supply Chain Risks and Their Impact on Trust in Telecoms
Andy Mayo, Deputy Chair – GSMA & Senior Group Fraud Manager – Vodafone Group
01:00 PM Lunch Break
02:00 PM Ministry of Rhythm
02:30 PM Driving Success through Customer Experience
Gjurgjica Gina Pesheva, Senior Manager Business Assurance – Deutsche Telekom Group
03:00 PM Securing Digital in a Connected World
Kiran Zachariah, Head of IoT Security – Subex
03:30 PM Refreshment Break
03:45 PM Art of Scaling AI / ML Practice at Subex
Shashank Shekar, Head of Advanced Analytics – Subex
04:15 PM Change and Assemble at Hotel Lobby
Time Description
09:00 AM Trends in Risk and Asusrance
Eric Priezkalns, Chief Executive – Risk & Assurance Group (RAG) & Editor – Commsrisk
09:30 AM Verifying Customer Identities Using Alternate Data Sources
Shankar Roddam – COO, Subex
10:00 AM Margin Assurance for the Digital Age – Solution Co-Launch
Ashwin Menon, Product Head – Revenue Assurance – Subex
10:30 AM Transformational Leadership – Bridging Finance and Technology
11:00 AM Operator Excellence Awards 2019
11:15 AM Refreshment Break
11:30 AM Communications Fraud & Digital Threat trends – An insight to the 2019 CFCA Fraud Loss survey and Cybercrime report
Jason Lane-Sellers – President, CFCA
12:00 PM Combating Wireless and Wireline Fraud – Challenges & Success Stories
Julian Charlicombe, Security Consultant – Telus
12:30 PM Automating Industry Settlement: Accelerating Adoption of Distributed Ledger Technologies in ICT Industry
Jussi Makela, Director – ITW Global Leaders’ Forum
01:00 PM Lunch Break
02:00 PM The Changing Face of Fraudsters and How to Combat Them
Gabriel Lewis, Manager – Fraud – Videotron & Nithin Gangadharan, Product Head – Fraud Management – Subex
02:30 PM Fraud Management Roadmap
Nithin Gangadharan, Product Head – Fraud Management – Subex
03:00 PM Settlements and Billing – Hidden Advantages in Often Overlooked Areas
Marcin Szymanski, Interconnect Billing System Expert
03:30 PM Refreshment Break
04:00 PM Building a Mature Analytics Practice -Customer Case Study
Aditya Ghosh – Solutions Consultant – Analytics, Subex
Leveraging Partnerships to Succeed in the Digital Ecosystem
Sunay Zelawat – Product Director -Partner Management, Subex
04:30 PM The Digital Telco Cloud – Enabling Trusted and Secured Business in the Complex Digital Ecosystem
Juan Carlos Prego – Enterprise Solution, Amazon Web Services
05:00 PM Closure of the Event


Venue - Subex user Conference 2019

Hotel Van Oranje – Autograph Collection


The Luxury Hotel Oranje is located along the beach of Amsterdam and boulevard of Noordwijk. Hotel van Oranje is centrally located in the world’s leading flower area including the Keukenhof; the world’s biggest flower garden.

To book your hotel, please write to

Travel to Amsterdam

Amsterdam is very easy to reach by plane, train, car or even boat. The award-winning Amsterdam Airport Schiphol is centrally located and flies to 323 destinations. From Amsterdam, high-speed rail services connect Amsterdam to Paris, London, Berlin and Brussels.

Foreign nationals from the EU, EEA or Switzerland are exempt from the visa requirement. Click here for the list of countries whose nationals require a visa for a stay of up to 90 days.

About Amsterdam

Amsterdam is a beautiful city of The Netherlands and famous for quite some things, including for being the Venice of the North. The unusual quirkiness of Amsterdam is one of the reasons people from far and wide have fallen in love with the city. Each area of Amsterdam has its own character and charm, and a unique variety of shops, restaurants, cafes, museums and attractions.

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For any query:

Ramya Raj
Phone: +91 80 6659 4191
Mobile: +91 96205 37084

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