AI-First Fraud Management System

A single, comprehensive solution for all your telecom fraud management needs across voice, SMS, mobile payments, wallets, and beyond.
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Hypersense FMS

Subex's AI-First Fraud Management System

Fraud continues to be a severe threat to telecom operators across the globe, having a significant impact on revenues and the customer experience. With new products and services, fraud management teams have to be continuously geared to handle business changes, which would mean being more agile. Also, as the data landscape is evolving rapidly, it is vital to have a robust defense mechanism that manages the massive volumes of data and empowers you to stay ahead of the fraudsters.

Subex’s AI-First Fraud Management is an end-to-end fraud detection & prevention system that provides 360-degree protection across various service offerings. It leverages AI at every step of the fraud management process to effectively combat fraud. With a state-of-the-art AI engine at the core, it helps fraud teams increase business coverage, accuracy, agility and significantly increase operational efficiency.

End-to-end workflow

Subex’s AI-first fraud management system

Why AI-First Fraud Management System?

Legacy Fraud Management System
Subex’s AI-First Fraud Management System
Higher false positives
Increased Accuracy

AI models help in making highly accurate decisions to drive further automation

Limited in terms of fraud coverage
Enhanced Precision

Identifies nuanced patterns and complex use cases for accurate, comprehensive fraud detection

Lack of transparency in the decisioning process by ML
Explainability

Provides visibility and insights into the ‘why’ behind fraudulent transactions

Difficulty in analyzing large volumes of data
Enhanced Scalability

Enables analyzing large volumes of data and generating insights

Lack of recommendation
Recommendations

Provides suggestions on “how to move forward” while investigating a particular transaction/fraud scenario

Check out Subex Fraud Management Features

Minimal fraud run-time

Real-time Detection & Prevention

Real-time detection and prevention of frauds across various lines of business like subscription fraud and device fraud. With advanced analytics, it protects voice and SMS services, minimizing fraud risks and financial losses

Hybrid Rule Engine

Hybrid Rule Engine

Comes with out-of-the-box threshold-based, statistical, negative, expression-based, text match rules enabling teams to monitor advanced threats while supporting custom rules for evolving fraud detection

Automation

End-To-End Automation

Empowers teams to seamlessly carry out all the activities and implement the risk and fraud-related decisions to the downstream systems

Reporting & Visualization

Intuitive Visuals

Enables teams to visualize the data including Link Analysis, so they can quickly gain insights from the data

Data Access and Integrity

Fraud Intelligence Database

The Subex Risk Intelligence Database equips telecom operators with data intelligence like suspect numbers, high-cost destinations, unallocated ranges, and country code rules to enhance fraud detection, increase accuracy and identify spoofing

Malicious User Agent Attacks

GenAI Investigative Agents

Transform fraud management by leveraging cognitive automation to streamline the resolution of potential fraud cases. These agents handle investigations that traditionally rely heavily on human expertise and are time-intensive, delivering faster, more efficient outcomes

all data produced will be from generative AI by 2025

Explainable AI

Enhances fraud detection by providing clear insights into model decisions, enabling analysts to uncover fraud patterns that help in taking faster and informed decisions

Benefits

Informed Decisions
Explainable AI capabilities provide transparency into how AI systems identify fraudulent activities, helping analysts understand decision-making processes. This fosters trust in the system while improving fraud detection accuracy and uncovering complex fraud patterns
Quicker Time-To-Action
Enables quick data-driven decisions with advanced visualization and dashboarding capabilities, ensuring fast resolution to fraudulent activities
Facilitating Growth
The system's scalability and elasticity allow more agility, enabling CSPs to cater to new business requirements
Proactive Fraud Detection
Empowers fraud management teams to identify emerging fraud patterns early by leveraging advanced detection techniques and signaling capabilities, ensuring swift action against evolving threats
Future-Proofed Against Next-Gen Frauds
Ensures that the fraud management system is up-to-date, thereby guaranteeing comprehensive protection against fraud
Enhanced Visibility
Provides advanced visualization for analyzing connections and relationships within fraud data, enabling fraud management teams to uncover patterns, detect collusion, and identify fraudulent networks more efficiently, leading to faster and more accurate investigations
Investigative AI Agent-Driven Protection
Enhance telecom fraud management by enabling streamlined and automated case analysis, and decision-making for true and false positives— all at a massive scale. No more forced bulk closure of cases due to lack of bandwidth

Webinars

AI-Powered Tomorrow: Reimagining Fraud Management through AI-agents

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Generative AI for Risk Management: Industry Expert Insights

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Combating Device Sales Fraud with a holistic approach

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AI Master Class for Fraud Management

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Resource center
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MOBILE MONEY FRAUD
Flyer

Mobile Money Fraud

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Need for AI-Powered Anti-fraud Tools in Telecom: A Risk Practitioner’s Perspective
Whitepaper

Need for AI-Powered Anti-fraud Tools in Telecom: A Risk Practitioner’s Perspective

POV_cover-02
Tier-1 Operator Tackles SMS GT Fraud: 95% Detection Accuracy
Case Study

Tier-1 Operator Tackles SMS GT Fraud: 95% Detection Accuracy

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