- Designed to support a broad spectrum of ICT offerings beyond traditional telecom services.
- Our assurance framework provides visibility, control, and risk mitigation across the full stack of enterprise services
- Start with any one service and scale flexibly as your ICT portfolio evolves
Overview
Enterprise Assurance goes beyond traditional Telecom Assurance. It ensures the performance, availability, and financial accuracy of Non-Telco Services (e.g., Cloud, IoT, Smart Cities, Managed Services). Providing cross-domain visibility, data-driven risk detection, and AI-driven decision-making across the hybrid digital stack. It is designed for B2B and B2B2X digital service portfolios that are dynamic, API-driven, multi-tenant, and outcome-based.
Expanding into Non-Telco Services enables telcos to evolve into digital ecosystem enablers, driving internal transformation and opening new opportunities and new revenue stream across industries like finance, healthcare, and logistics and high customer experience and loyalty.
Industry Challenges & Business Risks - Why Enterprise Assurance Is Mission Critical ?
Data Silos Across Business Unit
With the shift to B2B ICT services, over 60% of telcos report that they lack end-to-end visibility across hybrid cloud, IoT, and enterprise offerings
Analysys Mason “CSP Enterprise Strategies Report”, 2023
Revenue Leakages
Between 5–7% of annual service revenue due to undetected usage errors, delayed billing validations, and missed reconciliation processes
EY ICT Revenue Assurance Study, 2022
Security & Compliance Concerns Problem Areas
82% of data breaches involve data stored in the cloud, highlighting the security vulnerabilities inherent in complex, multi-layered ICT infrastructure
IBM Cost of a Data Breach Report, 2023
SLA and Contract Enforcement Complexity
43% of ICT service providers report challenges meeting enterprise SLA commitments due to fragmented monitoring and limited-service visibility
TM Forum Digital Transformation Tracker Report, 2023
Skills Gaps And Technological Integration
30% of enterprise customer churn is directly linked to poor issue resolution and lack of proactive service assurance
Accenture Communications Customer Retention Survey, 2021
Industry Challenges & Business Risks - Why Enterprise Assurance Is Mission Critical ?
Data Silos Across Business Unit
With the shift to B2B ICT services, over 60% of telcos report that they lack end-to-end visibility across hybrid cloud, IoT, and enterprise offerings
Analysys Mason “CSP Enterprise Strategies Report”, 2023
Revenue Leakages
Between 5–7% of annual service revenue due to undetected usage errors, delayed billing validations, and missed reconciliation processes
EY ICT Revenue Assurance Study, 2022
SLA and Contract Enforcement Complexity
43% of ICT service providers report challenges meeting enterprise SLA commitments due to fragmented monitoring and limited-service visibility
TM Forum Digital Transformation Tracker Report, 2023
Skills Gaps And Technological Integration
30% of enterprise customer churn is directly linked to poor issue resolution and lack of proactive service assurance
Accenture Communications Customer Retention Survey, 2021
Security & Compliance Concerns Problem Areas
82% of data breaches involve data stored in the cloud, highlighting the security vulnerabilities inherent in complex, multi-layered ICT infrastructure
IBM Cost of a Data Breach Report, 2023
Top Non-Telco Enterprise Services
What You Can Achieve with Subex Enterprise Assurance
Key Outcomes of Subex enterprise assurance
Resource center
Partner Ecosystem Management Flyer
Flyer
Elevate Your Business with Subex Partner Ecosystem Management
Revolutionizing Partner Settlement and Route Optimization Unleashing the Potential of AI/ML
Whitepaper
Revolutionizing Partner Settlement and Route Optimization Unleashing the Potential of AI/ML
Telenor Linx’s Seamless Migration to AWS Cloud with Subex
Case Study
Telenor Linx’s Seamless Migration to AWS Cloud with Subex
Related blogs
Get the perspective of our subject matter experts, read artifacts about our solutions and learn about our success stories.
Partner Ecosystem Management
Partner Ecosystem Management
Partner Ecosystem Management
Follow us on:
© Copyright SUBEX 2025. All Rights Reserved.