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8^thAugust 2022, BENGALURU, INDIA – Subex, a pioneer in the space of Digital Trust, today announced its consolidated financial results for the quarter ended June 30, 2022.

Performance Highlights for the quarter ended June 30, 2022 compared to the previous quarter ended March 31, 2022:

Revenue for the period at INR 833 million as against INR 788 million for the quarter ended March 31, 2022
EBITDA for the period at INR 7 million as against INR 10 million for the quarter ended March 31, 2022
Profit after Tax (PAT) for the period at INR 55 million as against INR 6 million for the quarter ended March 31, 2022

Performance Highlights for the period ended June 30, 2022 compared to the quarter ended June 30, 2021:

Revenue for the period ended June 30, 2022 is at INR 833 million as against INR 806 million for the quarter ended June 30, 2021
EBITDA for the period ended June 30, 2022 is at INR 7 million as against INR 162 million for the quarter ended June 30, 2021
Profit after Tax (PAT) for the period ended June 30, 2022 is at INR 55 million as against INR 135 million for the quarter ended June 30, 2021

Vinod Kumar, Managing Director & CEO, Subex, said “The last few months have witnessed a staggered return to normalcy as social interactions have picked up, and travel restrictions have been lifted. Over the last quarter, we were able to step up our engagement with customers, particularly around new solutions, and the Q1 performance is in line with our expectations.

As the relevance and applicability of AI continue to increase across multiple verticals, enterprises understand the importance of democratizing AI. This has helped in HyperSense AI gaining traction and we are pursuing various strategic partnerships for increasing market reach.”

Highlights of the Quarter

Listed as a representative vendor for multi-persona Data Science and Machine Learning (DSML) platforms in Gartner’s ‘Market Guide for Multipersona Data Science and Machine Learning Platforms’ report through HyperSense AI
Listed as a representative vendor for AI in CSP Customer and Business Operations in Gartner’s ‘Market Guide on AI in CSP Customer and Business Operations’ through HyperSense AI
Listed as a as a Sample vendor for Partner Ecosystem Management in Gartner’s ‘Hype Cycle for Communications Service Provider Operations, 2022’

About Subex

Subex is a pioneer in enabling Digital Trust for businesses across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling all-round Digital Trust in the business ecosystems of its customers. Focusing on risk mitigation, security, predictability, and intelligence, Subex helps businesses embrace disruptive changes and succeed with confidence in creating a secure digital world for their customers.

Through HyperSense, an end-to-end AI Orchestration platform, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) analytics across the data value chain. The solution allows users without coding knowledge to easily aggregate data from disparate sources, turn data into insights by building, interpreting and tuning AI models, and effortlessly share their findings across the organisation, all on a no-code platform.

Subex has more than 300 installations across 90+ countries.

2nd August 2022, MUMBAI, INDIA – Subex, a provider of Telecom Analytics Solutions and AI-led Digital Trust products to communication service providers, and Jio Platforms Limited (JPL) a leading Indian Technology Company (subsidiary of RIL [NSE: RELIANCE]), today announced a partnership for its AI Orchestration Platform, HyperSense, which can enable telcos to deliver on the promise of AI across the data value chain. As per the collaboration, JPL will offer its Cloud Native 5G Core to telcos globally along with Subex’s HyperSense for enabling closed loop network automation, product performance and customer experience analytics.

JPL’s Cloud Native 5G Core implements the new 3GPP network architecture that will unleash the full power of 5G standalone enabling faster connectivity speeds, ultra-low latency, and network reliability. These capabilities, combined with network automation, network slicing and edge computing, are instrumental to address multiple verticals and enable an ecosystem for innovation with use cases such as: enhanced mobile broadband (eMBB), Ultra Reliable Low Latency Communication (uRLLC) and massive Machine Type Communication (mMTC). Jio’s 360° Automation Platforms and Open API based OSS platforms provides faster integrations to multi-party 5G BSS systems.

Subex’s HyperSense Platform is a unified data analytics and AI orchestration platform, using technologies such as machine learning and AI. HyperSense assists with data preparation, model building and deployment, insight generation. The platform also enables AI driven real time analytics across the 5G systems (Edge/Access/Transport/Core Networks) critical for superior customer experience, efficient operations and overall business profitability.

“The JPL and Subex partnership provides new opportunities to enable end to end 5G services for enterprises and consumers. JPL’s 5G stack complements the digital monetisation platforms of Subex to enable a wide range of 5G use cases”, said Mr. Aayush Bhatnagar, Senior Vice President of Jio Platforms.

“It gives us great pleasure to partner with Jio Platforms in their endeavour to help the larger ecosystem realize the true promise of 5G. By combining HyperSense with Jio Platforms’ Cloud Native 5G Core, CSPs will be able to fast track their 5G journey by leveraging the power of AI. Further this partnership will allow operators to address multiple use cases around customer experience and revenue growth.”, said Suresh Chintada, CTO, Subex.

About Subex

Subex is a pioneer in enabling Digital Trust for businesses across the globe.

Subex has more than 300 installations across 90+ countries.

About Jio Platforms Ltd.

Jio Platforms Ltd. (JPL) is an Indian Technology Company and a subsidiary of Reliance Industries, headquartered in Mumbai. Established in 2019, Jio Platforms acts as a holding company for India’s largest mobile network operator Jio and other digital businesses of Reliance. In May 2020, Jio Platforms was reported to be the fourth largest Indian company by market capitalization. Since April 2020, Reliance Industries has raised ₹152,056 crore (US$20 billion) by selling 32.97% equity stake in Jio Platforms. In August 2021, it was ranked 155th on the 2021 Fortune Global 500 list of world’s biggest corporations.

For more information please visit https://www.jio.com

30^thMay 2022, BENGALURU, INDIA – Subex, a pioneer in the space of Digital Trust, today announced its consolidated financial results for the quarter and year ended March 31, 2022.

Performance Highlights for the quarter ended March 31, 2022 compared to the previous quarter ended December 31, 2021:

Revenue for the period at INR 788 million as against INR 877 million for the quarter ended December 31, 2021
EBITDA for the period at INR 10 million as against INR 80 million for the quarter ended December 31, 2021
Profit after Tax (PAT) for the period at INR 6 million as against INR 21 million for the quarter ended December 31, 2021

Performance Highlights for the year ended March 31, 2022 compared to the year ended March 31 2021:

Revenue for the year ended March 31, 2022 is at INR 3,334 million as against INR 3,720 million for the year ended March 31, 2021
EBITDA for the year ended March 31, 2022 is at INR 351 million as against INR 985 million for the year ended March 31, 2021
Profit after Tax (PAT) for the year ended March 31, 2022 is at INR 210 million as against INR 517 million for the year ended March 31, 2021

Vinod Kumar, Managing Director & CEO, Subex, said “FY22 has been a significant year in terms of evolving our portfolio to align with our growth aspirations. The financial results, which have been below our expectations, are not a true reflection of our progress across the last 12 months. HyperSense AI, our muti-persona AI/ML platform, has made its mark, and we are seeing excellent traction from customers. The platform has also received multiple accolades, as well as recognition from the media and analyst community.

With HyperSense, our core solutions have now been equipped with the power of AI/ML capabilities to enable CSPs to tackle challenges as they move towards newer technologies like 5G and IoT. Even though the transition to subscription-based engagements has taken more time for contracting than we originally anticipated, we have secured several contracts during the last quarter, resulting in a good increase in contracted bookings. We expect this trend to continue and hope to secure more important contracts during this quarter.

We have also made good progress in our new area of Sectrio. Sectrio, our security solution, now covers OT Security in addition to IoT security. This has helped us play in a significantly large and growing market and add new customers across the banking, manufacturing, transport, and mining verticals.

While the transition from a license to a subscription model for our core products will come with short-term financial impact, we are confident that directionally it is the right thing to do. The swelling contracted backlog is a validation of that effect. During the course of FY23, along with migrating our existing customers onto our new platform, we intend to increase market share for our new solutions on HyperSense AI, as well as for Sectrio. Our vision is to enrich lives with AI-led Digital Trust, and we will focus our efforts to make it happen.”

Highlights of the Year

Restructuring

- Revenue maximization solutions around fraud management and revenue assurance moved to the parent company

Launches
- HyperSense, an end-to-end AI Orchestration platform

Product Announcements
- New patent to extent revenue maximization to the edge
- Rebrand of IoT and OT Cybersecurity product as Sectrio

Key Product Wins
- Partner with Ethio Telecom to provide Business Assurance on HyperSense
- Won a 5-year contract with Dhiraagu for integrated Revenue Assurance and Fraud Management
- Partnered with Spire Solutions to secure a leading oil and gas company in the Middle East
- Selected by European Operator for Signaling Security
- Selected by a Africa-based telecom operator for Business Assurance
- Partnered with a leading IoT solution provider for Business Assurance
- Selected by APAC-based operator for Partner Ecosystem Management

Other Announcements
- Won the Pipeline Award for Innovation in Artificial Intelligence for HyperSense
- Announced as a winner across two categories in the TM Forum Catalyst Awards 2021 for its work on the ‘Measurements of trust in AI environment’ and ‘5G Digital Marketplace – Phase II’ catalysts
- Won the Business Intelligence Group’s AI Excellence award for HyperSense
- Listed as Sample Vendor of Partner Ecosystem Management solutions in Gartner’s 10 Must-Have Capabilities for CSP Partner Ecosystems for Composable Products
- Covered for Partner Ecosystem Management solutions for Juniper Research’s Data & Financial Clearing: Emerging Trends, Key Opportunities & Market Forecasts 2021-2022 report

About Subex

Subex is a pioneer in enabling Digital Trust for businesses across the globe.

Subex has more than 300 installations across 90+ countries.

Subex listed as a Representative Vendor in the report

19^th May 2022, BENGALURU, INDIA – Subex, a pioneer in the space of Digital Trust, has been named in 2022 Gartner® Market Guide for Multipersona Data Science and Machine Learning Platforms (DSML). Through HyperSense, Subex has been listed as a Representative Vendor in the report.

According to this Market Guide for Multipersona Data Science and Machine Learning Platforms, “Data science and machine learning are evolving rapidly with key trends such as augmentation and democratization. To support the needs of an increasingly diverse group of technical and nontechnical roles, data and analytics leaders should apply multipersona DSML platforms.

“We believe that it is encouraging to be acknowledged by Gartner in this Market Guide for Multipersona Data Science and Machine Learning Platforms. HyperSense AI was conceptualized with an objective to democratize the use of Artificial Intelligence within the enterprise, starting with the telecom ecosystem. It helps enterprises leverage AI across their data value chain through a combination of no-code AI, AutoML and MLOps.” said Rohit Maheshwari, Head of Strategy and Products at Subex.

This report recognition comes on the heels of Subex being named as a representative vendor in 2022 Gartner Market Guide on AI in CSP Customer and Business Operations, through HyperSense.

Source: Gartner, Market Guide for Multipersona Data Science and Machine Learning Platforms, Pieter den Hamer, Carlie Idoine, Erick Brethenoux, Peter Krensky, Afraz Jaffri,

Shubhangi Vashisth, Farhan Choudhary, Sumit Agarwal, Alexander Linden, 2nd May 2022

Gartner, “Market Guide for AI in CSP Customer and Business Operations”, Pulkit Pandey, Amresh Nandan, 25 April 2022

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Subex

Subex is a pioneer in enabling Digital Trust for businesses across the globe.

Subex also offers scalable Managed Services and Business Consulting services. Subex has more than 300 installations across 90+ countries. For more information, visit www.subex.com/.

31^st January 2022, BENGALURU, INDIA – Subex, a pioneer in the space of Digital Trust, today announced its consolidated financial results for the quarter ended December 31, 2021.

Performance Highlights for the quarter ended December 31, 2021 compared to the previous quarter ended September 2021:

Revenue for the period at INR 877 million as against INR 863 million for the quarter ended September 30, 2021
EBITDA for the period at INR 80 million as against INR 99 million for the quarter ended September 30, 2021
Profit after Tax (PAT) for the period at INR 21 million as against INR 48 million for the quarter ended September 30, 2021

Performance Highlights for the quarter ended December 31, 2021 compared to the corresponding previous quarter ended December 2020:

Revenue for the period at INR 877 million as against INR 939 million for the quarter ended December 31, 2020
EBITDA for the period at INR 80 million as against INR 203 million for the quarter ended December 31, 2020
Profit after Tax (PAT) for the period at INR 21 million as against INR 87 million for the quarter ended December 31, 2020

Vinod Kumar, Managing Director & CEO, Subex, said “While we have seen good momentum for Sectrio range of products, the delay in closure of core business contracts has led to the financial numbers for the quarter to be below our expectations. The effort to convert our customers from license to subscription based engagement is ongoing and we expect several of these to be concluded during the course of this quarter.

The first customer on HyperSense platform has gone live and we plan to launch our full Fraud Management offerings on HyperSense during this quarter. This will help us to accelerate the migration of our existing customers onto HyperSense. The customer additions around our new portfolio is very encouraging and our focus continues to be on creating a comprehensive Digital Trust portfolio that can significantly benefit our customers.”

Highlights of the Quarter

Selected by a Africa-based telecom operator for Business Assurance
Partnered with a leading IoT solution provider for Business Assurance
Selected by APAC-based operators for Partner Ecosystem Management
Won the Pipeline Award for Innovation in Artificial Intelligence for HyperSense
Announced as a winner across two categories in the TM Forum Catalyst Awards 2021 for its work on the ‘Measurements of trust in AI environment’ and ‘5G Digital Marketplace – Phase II’ catalysts
Listed as Sample Vendor of Partner Ecosystem Management solutions in Gartner’s 10 Must-Have Capabilities for CSP Partner Ecosystems for Composable Products
Covered for Partner Ecosystem Management solutions for Juniper Research’s Data & Financial Clearing: Emerging Trends, Key Opportunities & Market Forecasts 2021-2022 report

About Subex

Subex is a pioneer in enabling Digital Trust for businesses across the globe.

Founded in 1994, Subex has spent over 25 years in helping global Communications Service Providers maximize their revenues and profitability. With a legacy of having served the market through its world-class solutions for business optimization and analytics, Subex is now leading the way by enabling all-round Digital Trust in the business ecosystems of its customers. Focusing on privacy, security, risk mitigation, predictability, and confidence in data, Subex helps businesses embrace the disruptive changes in the business landscape and succeed with Digital Trust.

Subex leverages its award-winning product portfolio in areas such as Revenue Assurance, Fraud Management, Network Analytics, and Partner Management, and complements them through its digital solutions such as IoT Security and Insights. Subex also offers scalable Managed Services and Business Consulting services. Subex has more than 300 installations across 90+ countries.

Witnesses increased momentum in deal closures

October 28^th 2021, BENGALURU, INDIA – Subex, a pioneer in the space of Digital Trust, today announced its consolidated financial results for the second quarter of FY22.

Performance Highlights for the quarter ended September 2021 compared to the previous quarter ended June 2021:

Revenue for the quarter at INR 863 million as against INR 806 million in Q1 FY22.
EBIDTA for the quarter at INR 99 million as against INR 162 million in Q1 FY22.
Profit after Tax (PAT) for the quarter at INR 48 million as against INR 135 million in Q1 FY22.

Performance Highlights for the quarter ended September 2021 compared to the corresponding previous quarter ended September 2020:

Revenue for the quarter at INR 863 million as against INR 933 million in Q2FY21.
EBIDTA for the quarter at INR 99 million as against INR 254 million in Q2FY21
Profit after Tax (PAT) for the quarter at INR 48 million as against INR 122 million in Q2FY21

Highlights of the Quarter

Partnered with a Tier 1 Middle East operator for an Analytics based Credit Motoring Solution
Wins for Partner Ecosystem managements with Tier 1 CSPs in APAC
Partnered with a Tier 1 APAC CSP for Network Asset Management
Selected by European Operator for Signaling Security
Secured a deal with a Tier 1 APAC operator for Business Assurance
Announced new patent to extend revenue maximization capabilities to the network edge

Commenting on the results, Vinod Kumar, Managing Director & CEO, Subex, said:

“We have ended the second quarter of the year with results that are below our expectations primarily due to delays in initiation of some large projects. However, our Digital Trust strategy continues to gain traction, and this has ensured that the order book remains intact. The quarter witnessed several key wins, particularly for our new product range validating customers’ adoption for our new range of solutions like IDcentral and Sectrio.

HyperSense continues to see positive uptake. To engage the wider customer community, we have also released a SaaS-based offering of our AI Studio, and the feedback has been highly positive so far.

We are working with TM Forum and several operators globally to create a robust framework for the 5G marketplace and measurement of Trust in AI. These, along with the recent patent that we obtained on revenue management at the edge of the network, will help redefine the way revenue is managed and optimized in a highly interconnected world powered by 5G and IoT.”

About Subex

Subex is a pioneer in enabling Digital Trust for businesses across the globe. Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling all-round Digital Trust in the business ecosystems of its customers. Focusing on risk mitigation, security, predictability and intelligence, Subex helps businesses embrace disruptive changes and succeed with confidence in creating a secure digital world for their customers.

Through HyperSense, an end-to-end augmented analytics platform, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) analytics across the data value chain. The solution allows users without a knowledge of coding to easily aggregate data from disparate sources, turn data into insights by building, interpreting and tuning AI models, and effortlessly share their findings across the organisation, all on a no-code platform.

Subex also offers scalable Managed Services and Business Consulting services. Subex has more than 300 installations across 90+ countries. For more information, visit www.subex.com/

Helps telecom operators process data at the edge to mitigate risks proactively

15^th September 2021, Bengaluru, India: Subex, a pioneer in enabling Digital Trust, today announced it has broken new ground by now extending its revenue maximization capabilities to the network edge. This marks a significant achievement for the company as it will now be able to help telecom operators and subscribers to take actions proactively and prevent fraud faster and accurately by arresting it at the source. This also signifies an important milestone in the company’s 5G roadmap. Towards this, Subex announced that the U.S. Patent and Trademark Office has granted the company’s patent application no. 11108914.

With this patent, Subex moves revenue maximization to the edge, thereby setting standards for operators to proactively identify monetization opportunities. At the same time, it will now move a step closer to detecting and preventing risks such as digital fraud to prevent damage before it happens.

Moving revenue maximization to the edge marks a significant development for the industry as a whole. As the telecom industry accelerates its journey to 5G and opens new revenue streams from the enterprise domain, mobile edge computing will become imperative for operators to make decisions faster, with enhanced reliability and agility. This has, further, made it mission-critical for operators to move their revenue maximization efforts closer to their subscribers, to the edge to truly leverage the potential opportunities provided by 5G and prevent any associated risks.

Through this patent, Subex will now be able to help operators:

Enable better and faster decision-making and risk prevention at the source of the problem
Proactively identify monetization opportunities
Prevent exposures to digital fraud at the user equipment level
Provide seamless customer experience

“The telecom industry has been a key enabler of digitalization, which has only accelerated as 5G becomes mainstream. 5G revolves around decentralization of the network, and today, a lot of computing and management happens at the edge. It is now imperative for operators to move decision-making closer to the source, i.e., the end user’s equipment in order to ensure competitive advantage. This patent gives us the ability to reach that edge, and thereby enhances the capabilities and effectiveness of our Business Assurance and Fraud Management product set,” said Vinod Kumar, Managing Director and CEO, Subex. “The issuance of this patent is another step in our journey to be the world leader in enabling Digital Trust.”

About Subex:

Subex is a pioneer in enabling Digital Trust for businesses across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling all-around Digital Trust in the business ecosystems of its customers. Focusing on risk mitigation, security, predictability, and intelligence, Subex helps businesses embrace disruptive changes and succeed with confidence in creating a secure digital world for their customers.

Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of AI/ML to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

Subex also offers scalable Managed Services and Business Consulting services. Subex has more than 300 installations across 90+ countries. For more information, visit www.subex.com/.

To upgrade its existing iRAFM deployment

31st August 2021, BENGALURU – Subex, a pioneer in enabling Digital Trust, announced that it has extended its partnership with Robi to upgrade its existing integrated Revenue Assurance and Fraud Management (iRAFM) system. Through this upgrade, Robi will now leverage the AI/ML capabilities of Subex’s Revenue Assurance and Fraud Management solutions to tackle new-age telecom threats in the region and deliver a superior customer experience as it looks to provide services built on 5G.

Robi is one of the largest telecom operators in Bangladesh with over 47 million subscribers and is the first company to launch a 4.5G service with a network covering 7400 sites (99% of Thanas) in Bangladesh. As part of their vision to continually enable a robust and secure digital ecosystem, Robi has been at the forefront of mobile innovations in the region by providing various digital services, including mobile education and mobile financial services that support the socio-economic development in the country. Towards this vision, Robi has expanded its strategic partnership with Subex to further strengthen its risk management capabilities to launch innovative 5G services in the region while ensuring the highest quality of service.

Subex’s integrated Revenue Assurance and Fraud Management system will help Robi eliminate the complex fraud and security threats brought on by the 5G ecosystem and will provide the necessary scalability to meet expansion requirements that might occur in the future. With advanced AI/ML capabilities, the system allows for real-time and accurate detection of threats that minimizes business risks associated with 5G networks.

With Subex’s AI-enabled revenue assurance and fraud management solution, Robi will be able to:

Ensure faster time-to-market, ease-of-use, and reduced costs.
Roll out new 5G services to customers quickly while maintaining the quality of service.
Leverage Subex’s artificial intelligence capabilities to get real-time customer insights.
Increase scalability and flexibility to handle the evolving fraud landscape and improve ROI from new 5G services.

“Through a long-standing partnership covering six years, Subex has been a trusted partner for Robi. Across this partnership, Subex has been a part of Robi’s vision to be at the forefront of facilitating digital transformation in Bangladesh as more users access smartphones and mobile technology for multiple needs ranging from education to banking. By upgrading to the latest version of iRAFM, Robi can now leverage the solution’s state-of-the-art capabilities built on AI/ML to ensure 5G-readiness. We are proud to be part of Robi’s journey, and we look forward to many more years as their Digital Trust partner,” Shankar Roddam, Chief Operating Officer and Whole-Time Director, Subex, said.

Commenting on the partnership, Dr. Asif Naimur, CIO, Robi, said, “At Robi, we are committed to building a digital mindset, as we look to provide Bangladesh with the latest technology services and a superior customer experience. As we continue on this path and look to bring new services on 5G, it was essential for us to have the right partner on board to facilitate this journey. Our experience of working with Subex and the technical strength of their iRAFM solutions made them the partner of choice. The team has shown extreme diligence throughout the engagement and consistently delivered value to our company with their domain expertise, enhanced processes, reporting methodologies, and improved coverage. The commitment and approach of Subex’s Managed Services team at various stages of our relationship have helped us derive a considerable ROI. We are confident that Subex’s services and solutions will continue to deliver value to our organization and customers.”

About Subex:

Subex is a pioneer in enabling Digital Trust for businesses across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling all-around Digital Trust in the business ecosystems of its customers. Focusing on risk mitigation, security, predictability, and intelligence, Subex helps businesses embrace disruptive changes and succeed with confidence in creating a secure digital world for their customers.

Subex also offers scalable Managed Services and Business Consulting services. Subex has more than 300 installations across 90+ countries. For more information, visit www.subex.com/.

18^TH August 2021, BENGALURU – Subex, a pioneer in enabling Digital Trust, announced that it has been awarded a seven-digit, five-year contract from Dhiraagu, the leading telecom operator of Maldives, to provide its integrated Revenue Assurance and Fraud Management (iRAFM) solution. Through the deployment, Dhiraagu will upgrade its systems and consolidate its standalone assurance functions to better equip themselves for the 5G era.

Dhiraagu is the leading telecommunications and digital service provider in the Maldives, with half a million subscribers. The company offers a comprehensive range of mobile, internet, data, fixed-line services, business enterprise solutions and is also the first IPTV service provider in the Maldives. Dhiraagu was the first to launch 5G in the Maldives and is at the forefront of digital innovations. The strategic move to replace the operator’s existing systems with new, advanced software aligns with the company’s vision to continually improve their processes, innovate, and enhance customer experience.

Towards this vision, Dhiraagu was looking for a consolidated Revenue Assurance and Fraud Management system which could eliminate process duplication while improving functionalities to cover multiple business lines. The operator also wanted the new solution to ensure scalability to meet expansion requirements that might occur in the future. For the revenue assurance process, the operator was looking to support the complete end-to-end value chain analysis to ensure reduced revenue leakages across multiple functions such as Usage, Subscription, Content, Partner Dealer, Asset assurance, and more. Additionally, the solution had to bring in advanced capabilities to interface with network elements to identify new fraud types while ensuring TCOs are low as part of the fraud management function. After a stringent evaluation process that involved multiple vendors, Subex emerged on top, demonstrating maximum value, and was selected to help Dhiraagu in its growth journey.

By consolidating the revenue assurance and fraud management processes with Subex’s advanced AI-powered solutions, Dhiraagu will be able to:

Drive automation to address new business challenges and capitalize on new revenue opportunities.
Ensure faster time-to-market, ease-of-use, and decreased investment costs due to deployment of solution on Dhiraagu’s private cloud
Reduce inaccuracies associated with manual operations, thereby boosting the efficiency of their assurance process exponentially.
Roll out innovative products and services to support their 5G ambitions.
Leverage Subex’s iRAFM Hadoop capabilities to increase scalability and flexibility to handle massive volumes of data while lowering the Total Cost of Ownership (TCO).

“We are proud to be selected as a strategic partner for Dhiraagu. They were the first operator to provide 5G in South Asia commercially and have been at the forefront of many digital transformation projects in the region. To be successful in their journey, Dhiraagu is currently undertaking a major internal IT transformation, as part of which is looking to upgrade to advanced analytical tools. This makes it very important for them to ensure their processes are built on a foundational layer of Digital Trust, by deploying a credible solution that can scale to their business needs and future proof their investments. Subex proved to be an obvious choice for Dhiraagu, based on their customer base in the region, and we are excited to support them as their Digital Trust partner in their journey to improve people’s lives through digital technology,” Shankar Roddam, Chief Operating Officer, and Whole-Time Director, Subex, said.

Commenting on the partnership, Robin Wall, Chief Financial Officer, Dhiraagu said, “It is vital for us to partner with a software provider who understands our industry, our unique differentiation in the market, and our specific challenges. We are happy to work with Subex who has over 25 years of telecom domain expertise with proven success and the technical leadership required for this project. As we accelerate our efforts to increase the adoption of 5G, and launch new services, it was important for us to work with a partner who had the right set of solutions and expertise to help us in this journey. We firmly believe that their capabilities on the Business Assurance and Fraud Management front, coupled with their innovation quotient in the AI/ML space, will provide us the confidence that they will be able to effectively support and safeguard our business, services and customers.”

About Subex:

Subex is a pioneer in enabling Digital Trust for businesses across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling all-around Digital Trust in the business ecosystems of its customers. Focusing on risk mitigation, security, predictability, and intelligence, Subex helps businesses embrace disruptive changes and succeed with confidence in creating a secure digital world for their customers.

Subex also offers scalable Managed Services and Business Consulting services. Subex has more than 300 installations across 90+ countries. For more information, visit www.subex.com/.