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Roaming Fraud
Roaming and wholesale fraud can generate significant losses within hours, often before delayed data and manual reviews reveal the activity. The CFCA Global Fraud Loss Survey 2025 cites $3.82 billion in wholesale fraud-arbitrage losses in its six-year comparison, while earlier surveys reported $2.33 billion in wholesale fraud losses.
Overview
Roaming fraud can include SIM cloning, unauthorized usage, and rapid spend escalation while a subscriber is roaming. Subex helps CSPs detect unusual roaming behavior early using roaming feeds and behavioral signals, enabling targeted interventions before exposure grows.
The Challenge
Roaming and wholesale-related exposures often show up as arbitrage and wholesale fraud–arbitrage is shown at $3.82B in the six-year comparison, and wholesale fraud has been reported at $2.33B in prior surveys. (Source: CFCA Global Fraud Loss Survey 2025).
Roaming usage can ramp quickly, creating high-loss events within hours.
Delayed roaming data and manual review increase fraud runtime.
Fraud patterns vary by destination, device, and subscriber profile.
Customer disputes and bill shocks damage trust and increase churn.
Real Impact. Real Efficiency. Real Results.
Early Roaming Loss Prevention
Detect and respond earlier to reduce roaming loss exposure.
Proactive CX Protection
Protect customer experience by preventing bill shocks and disputes.
Prioritized Case Management
Improve operational efficiency with prioritized cases and clear evidence.
Enhanced Compliance & Partner Oversight
Support compliance and partner management by improving control and reporting.
Controlled Financial Exposure
Dynamic spend monitoring limits high-value single-event losses.
Corridor-Level Risk Intelligence
Identify high-risk destinations and roaming partners proactively.
Lower Fraud Runtime
Detect anomalies within hours rather than days.
Where Channels Meet Control
Detect misuse. Flag spikes. Prevent fraud loss.
Roaming Feed Ingestion & Analysis
Ingestion and analysis of roaming feeds (e.g., NRTRDE/TAP) where available.
Behavioral Spend & Usage Analytics
Behavioral analytics to identify rapid spend escalation, unusual destinations, and abnormal usage mix.
Policy-Driven Intervention Controls
Policy-driven interventions: usage caps, alerts, barring, or step-up verification.
Unified Investigation Workspace
Investigation workspace to validate evidence across roaming and core usage data.
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Frequently Asked Questions
Everything you need to know about how our Roaming Fraud solutions work.
What are the most common types of roaming fraud?
Common roaming fraud scenarios include:
- International Revenue Share Fraud (IRSF)
- Wangiri / One-ring callback scams
- SIM box abuse while roaming
- Stolen SIM and handset roaming misuse
- Fraudulent roaming activation and subscription fraud