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Collections and Payments
Close the gaps that let revenue walk out the door.
Subex assures the complete, auditable execution of your collections lifecycle, catching incorrect payments and eliminating the manual handoffs that let defaulters slip through. Every step is tracked, every exception is flagged, and nothing depends on someone remembering to follow up. Faster recovery, fewer write-offs, full visibility.
Subex assures the complete, auditable execution of your collections lifecycle, catching incorrect payments and eliminating the manual handoffs that let defaulters slip through. Every step is tracked, every exception is flagged, and nothing depends on someone remembering to follow up. Faster recovery, fewer write-offs, full visibility.
What prevented us in the past?
- Aged debt grows. Recovery drops.
- Vendor payment errors strain suppliers.
- Disputes slow revenue recognition and hurt CX.
- Receivables are fragmented workflows. This drives unpaid invoices, bad debt, and write-offs.
How Subex Helps
- We validate the complete collections lifecycle, ensuring service suspensions and reinstatements are executed accurately and on time across all systems. This prevents revenue loss, compliance risks, and poor customer experiences.
- Subex reconciles payments across POS, bank transfers, digital wallets, and payment gateways to ensure every transaction is accurately reflected in billing. This eliminates revenue leakage caused by dropped, duplicate, or misattributed payments.
- Subex validates third-party invoices through three-way reconciliation of usage, transactions, and partner invoices. This identifies billing discrepancies, prevents overpayments, and ensures payables align with contractual terms and verified usage.
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Frequently Asked Questions
Everything you need to know about how our Collections and Payments solutions work.
What payment integrity challenges does Subex's Collections and Payments solution address?
Subex’s End-to-End Payment Channel Integrity offering ensures every customer payment transaction across channels (POS, bank transfer, digital wallet, credit card gateway) is accurately reflected in the subscriber’s billing account. Multi-point reconciliation controls across third-party payment gateways, internal payment posting systems, and the billing system eliminate leakage from dropped, double-posted, or incorrectly attributed payments.