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8th November 2024, BENGALURU, INDIASubex, a telecom AI company, today announced its consolidated financial results for the quarter ended Sep 30, 2024.

Performance Highlights for the quarter ended September 30, 2024, compared to the previous quarter ended June 30, 2024:

  • Revenue for the quarter at INR 742 million as against INR 682 million for the quarter ended June 30, 2024.
  • EBITDA for the quarter at INR 19 million as against INR (60) million for the quarter ended June 30, 2024.
  • Profit after Tax (PAT) for the quarter at INR 6 million, including exceptional item of INR 42 million, as against INR (112) million for the quarter ended June 30, 2024.

Performance Highlights for the six months ended September 30, 2024, compared to the six months ended September 30, 2023:

  • Revenue for the period ended September 30, 2024, is at INR 1423 million as against INR 1441 million for the period ended September 30,
  • EBITDA for the period ended September 30, 2024, is at INR (42) million as against INR (193) million for the quarter ended September 30, 2023.
  • Profit after Tax (PAT) for the period ended September 30, 2024, is at INR (106) million, including exceptional item of INR 42 million, as against INR (303) million for the period ended September 30, 2023.

About Subex

Subex is a telecom AI company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of HyperSense to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

Subex has more than 300 installations across 90+ countries.

Bangalore, 02 October 2024 – Subex, a telecom AI company known for enabling connected experiences, has announced a new multi-year deal win with Tele2 Group. Headquartered in Sweden, Tele2 is one of Europe’s leading telecom operators, providing mobile and fixed-line services, data network services, TV services, and content services to millions of customers across Sweden and the Baltic states. Tele2 has chosen Subex to enhance its fraud management operations with the deployment of Subex’s AI-first Fraud Management solution on HyperSense.

The implementation will involve setting up a centralized system in Sweden to support fraud management teams across Sweden, Latvia, Estonia, and Lithuania.

The future-ready solution from Subex not only meets the current requirements of Tele2 but is also designed to evolve with emerging threats and technologies, ensuring long-term security for Tele2. It brings scalability and flexibility, allowing Tele2 to efficiently manage large volumes of data.  The solution also minimizes data duplication, effort, and maintenance needs, streamlining internal processes and providing customizable capabilities for tailored solutions.

Nisha Dutt, CEO of Subex, said, “We are thrilled to partner with Tele2 and bring our cutting-edge HyperSense platform to their fraud management operations. This collaboration underscores the importance of leveraging advanced AI and analytics to create a secure digital ecosystem. We are confident that our solution will deliver significant value to Tele2, enhancing their fraud management capabilities and supporting their vision of a enabling a society of unlimited possibilities.”

Yogesh Malik, CTIO at Tele2 group, said, “We are excited to collaborate with Subex in implementing their advanced Fraud Management system at Tele2. This partnership is a pivotal step in future-proofing our business operations, enabling Tele2 to introduce innovative offerings to the market more quickly and securely. Leveraging Subex’s expertise in fraud management, we can confidently launch new products and services, assured that robust systems are in place to safeguard our current and future business and customers against potential threats. We anticipate a long and fruitful partnership with Subex.”

About Subex

Subex is a telecom AI company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of HyperSense to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

About Tele2

Tele2 is a leading telco with the purpose to enable a society of unlimited possibilities. Through our networks and services — ranging from mobile and fixed connectivity, telephony and data network services to TV, streaming and global IoT solutions — we are deeply connected to every aspect of today’s digital lifestyle. By making our infrastructure more powerful, reliable and sustainable, we enable society to become that as well. Tele2 was founded in 1993 and is listed on Nasdaq Stockholm. In 2023, Tele2 generated revenue of SEK 29 billion and reported an underlying EBITDAaL of SEK 10 billion. For latest news and definitions of measures, please see our homepage www.tele2.com

5thAugust 2024, BENGALURU, INDIA — Subex, a telecom Al company, today announced its consolidated financial results for the quarter ended June 30, 2024.

Performance Highlights for the quarter ended June 30, 2024, compared to the previous quarter ended March 31, 2024:

  • Revenue for the quarter at 1NR 682 million as against INR 838 million for the quarter ended March 31, 2024.
  • EBITDA for the quarter at INR (60) million as against INR 31 million for the quarter ended March 31, 2024.
  • Profit after Tax (PAT) for the quarter at INR (112) million as against INR (1,565) million for the quarter ended March 31, 2024.

Performance Highlights for the quarter ended June 30, 2024, compared to the quarter ended June 30, 2023:

  • Revenue for the quarter ended June 30, 2024, is at INR 682 million as against INR 673 million for the quarter ended June 30, 2023.
  • EBITDA for the quarter ended June 30, 2024, is at 1NR (60) million as against INR (147) million for the quarter ended June 30, 2023.
  • Profit after Tax (PAT) for the quarter ended June 30, 2024, is at INR (112) million as against INR (193) million for the quarter ended June 30, 2023.

About Subex

Subex is a telecom Al company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (Al) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of HyperSense to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

Subex has more than 300 installations across 90+ countries.

Company to Demonstrate How Embracing AI at the Core Unlocks New Efficiencies and Capabilities

Bangalore, 13th June – Subex a telecom AI company is excited to announce its participation in the upcoming Digital Transformation World (DTW) event organized by TM Forum. The event will take place from June 18 to 20 in Copenhagen, Denmark.

At the event, Subex will showcase its cutting-edge AI squad, designed to autonomously acquire knowledge about specific problems and develop effective strategies to resolve them. This demonstration underscores Subex’s dedication to harnessing AI for the creation of advanced, autonomous systems capable of significantly alleviating challenges in the telecom industry ranging across Fraud Management, Customer Experience and Network use cases.

Subex is also a leading contributor to the catalyst project titled ‘AI-powered Fraud Defense: Turning Vulnerability into Profitability’, which reimagines the way CSPs tackle fraud, and ushers in an era of machine-led fraud prevention. Other prominent collaborators in this catalyst project include Verizon, Orange, Safaricom, Econet, KPMG, Cognizant, and Torry Harris. The catalyst also demonstrates how telcos can ethically monetize risk intelligence, opening up newer revenue streams for CSPs.

Harsha Ramesh Angeri, VP, Corporate Strategy and Head of AI Business at Subex said, “True transformation doesn’t come from simply applying AI to existing processes, but from reimagining solutions from the ground up with AI as the core. Our AI-native solutions represent a paradigm shift that unlocks unprecedented efficiencies and capabilities well beyond what traditional systems can achieve and we’re excited to showcase this at this year’s DTW event.”

Subex’s showcase at the event is a demonstration of the company’s commitment to create AI-driven connected experiences and highlights the value that can be created with the right use of AI. DTW is one of the largest technology-focused conferences for the telecom industry and serves as a great platform for Subex to define, drive and showcase future innovations.

Join us at #DTW24 to see how Subex’s AI-driven solutions are transforming the telecom landscape.

About Subex

Subex is a telecom AI company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of HyperSense to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

10th May 2024, BENGALURU, INDIASubex, a telecom AI company, today announced its consolidated financial results for the quarter ended March 31, 2024.

Performance Highlights for the quarter ended March 31, 2024, compared to the previous quarter ended December 31, 2023:

Rs. In million
Particulars Quarter ended

March 31, 2024

Quarter ended

December 31, 2023

Revenue                         838                         818
EBITDA                           31                             6
Profit before tax and exceptional items                           14                          (24)
Exceptional items                      1,480                            –
Profit before tax                     (1,466)                          (24)
Taxes                           99                           25
Profit after tax                     (1,565)                          (49)

Performance Highlights for the year ended March 31, 2024, compared to the year ended March 31, 2023:

Rs. In million
Particulars Year ended
March 31, 2024
Year ended
March 31, 2023
Revenue                      3,097                      2,787
EBITDA                        (157)                        (307)
Profit before tax and exceptional items                        (271)                        (391)
Exceptional items                      1,480                            –
Profit before tax                     (1,751)                        (391)
Taxes                         166                         121
Profit after tax                     (1,917)                        (512)

 

Key highlights for the year

  • In FY 2024-25, Subex achieved 11.1% YoY growth – highest in a decade.
  • The QoQ growth has been the highest in the four quarters.
  • Subex turned EBITDA positive – the burn has been arrested from Q3 FY2023-24 onwards.
  • Subex turned Profit before tax and exceptional items positive in this quarter.

“This has been a turnaround year for Subex. We are heading in the right direction while we continue to repair and rebuild the organization. In FY 2024-25, we will focus on topline growth, expanding our offerings and deepen our existing relationships,” said Nisha Dutt, MD & CEO Subex.

About Subex

Subex is a telecom AI company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of HyperSense to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

Subex has more than 300 installations across 90+ countries.

-END-

[April 12, Bangalore] – Subex, a telecom AI company known for enabling connected experiences, has announced a deal win with a leading telecom operator in the APAC region. This deal, signed by Subex (Asia Pacific) Pte Ltd, (wholly owned subsidiary of the Company) leveraging Subex’s advanced Business Assurance solution on HyperSense, marks the continuation of a productive alliance that spans over 15 years, building on the ROC Revenue Assurance system’s success.

The operator is poised to emerge as a visionary leader in telecom technology, striving to deliver unparalleled 5G connectivity, integrated solutions, and an enhanced customer experience. This ambition is supported by the partnership with Subex, aimed at enhancing service quality and providing superior connectivity and integrated solutions.

This initiative is expected to transform the operator’s approach to Business Assurance. Utilizing Subex’s AI-based solutions, the operator plans to enhance its assurance capabilities significantly, address a wider array of risks, and elevate its operational maturity. It’s a strategic step designed to proactively manage risks, particularly those emerging in the evolving 5G landscape, enabling rapid innovation and growth in the digital ecosystem.

As telecommunications services expand, they now offer comprehensive bundles that combine traditional offerings like voice, SMS, and data with modern features such as content streaming, financial services, devices, utility management, e-commerce, and travel reservations. This expansion has led to a complex network of connections, dependencies, contractual relationships, service coordination, partner ecosystem management, and revenue models that span both retail and enterprise services. This complexity introduces various risks affecting customer satisfaction, revenue, brand reputation, costs, and the stability of partnerships.

Subex’s AI-driven solution, designed specifically for the Tier 1 APAC operator, seeks to address both conventional and emerging risks within this intricate network of interdependent services and revenue streams developed with digital partners. The solution provides advanced capabilities for swift integration, management, and analysis of both retail and enterprise operations. Moreover, this AI-first approach navigates through the complex web of data and services to offer insights and recommendations on risks, revenues, customer and partner impacts, thereby making a significant contribution to both the top and bottom lines.

Nisha Dutt, CEO of Subex, commented, “Subex is thrilled to partner with the leading APAC operator on this transformative journey. Our AI-driven Business Assurance solution is set to redefine the operator’s approach to assurance and risk management. This partnership underscores our commitment to future resilience, growth, and the acceleration of innovation in the 5G era. We are honored to support the operator’s vision, ensuring their status as a trusted provider of digital solutions and fostering meaningful connected experiences for their consumers. This long-term partnership is a strategic move towards synchronizing business and IT goals, boosting operational efficiency, and establishing the operator as a premier entity in the digital telecom domain.

The survey evaluates operators’ technology readiness using TRACI

5th APR 2024, Bengaluru, INDIA – Subex, a leading telecom AI company that enables connected experiences, today unveiled the first ever Technology readiness Index for Business Assurance: A Global Benchmark. This pivotal new survey explores how Revenue/Business Assurance (RA/BA) functions in the telecoms industry have matured, assessing the strategic deployment of artificial intelligence (AI) and machine learning (ML) technologies and their impact on tangible ROI achievement.

The survey garnered inputs from more than 200 industry professionals across 150 telcos worldwide, with 82% being key decision-makers. The results of the survey provide telecom operators with comprehensive insights into their global positioning and readiness for upcoming technological shifts. Serving as an essential benchmarking tool, the report includes strategic directions to help operators foster resilience and promote long-term success.

Central to this year’s insights is the Technology Readiness for Assurance and Compliance Index (TRACI). This novel framework evaluates telecom operators’ readiness to tackle assurance, and compliance challenges within their technological frameworks. It assesses the effectiveness of automation and tools in meeting the demands of Revenue/Business assurance, offering a standardized metric for technological solution readiness. This framework aids operators in making informed decisions about technology adoption, aligning their strategies with organizational goals towards enhancing Business Assurance and integrating AI/ML operations effectively.

The Technology readiness Index for Business Assurance: A Global Benchmark Survey reveals several critical insights:

  1. 90% of telcos report ROI satisfaction post-transition to comprehensive Business Assurance (BA) from traditional Revenue Assurance (RA). Satisfaction correlates with active engagement in BA processes. While RA targets usage-related anomalies, BA expands this with a proactive, data-driven approach that integrates risk management to boost financial integrity and customer experience.
  2. 75% of telcos attribute ROI improvements to increased automation, incorporating AI/ML, process automation, and vendor-provided commercial off-the-shelf solutions. This advancement enhances leak detection and recovery, lowering financial risk.
  3. 60% of telcos believe AI/ML adoption is crucial for a positive ROI perception among senior management, though challenges like limited expertise, budget constraints, and integration complexity impede adoption.
  4. A direct link exists between the maturity of Revenue/Business Assurance functions and ROI satisfaction. APAC and Europe lead in maturity, showcasing effective management practices. Conversely, Africa and the Americas vary in maturity, with MENA also showing a preference for higher levels.
  5. 27% of telcos express ROI dissatisfaction from their Business Assurance functions, pointing to operational inefficiencies, strategic misalignments, and outdated methods without automation or AI/ML. This issue is compounded by a workforce lacking in digital skills.

Rohit Maheshwari, Head of Products at Subex said, “The Technology readiness Index for Business Assurance: A Global Benchmark Survey 2023-24 illuminates the evolution of Revenue/Business Assurance functions, underscoring the crucial role of AI/ML and automation in enhancing operational efficiency and financial outcomes. Offering a comprehensive roadmap, the survey tackles AI/ML adoption barriers and skill gaps, equipping telecom operators to optimize their operations and successfully navigate the technological landscape. This strategic initiative not only highlights key areas such as anomaly detection, workflow automation, and root cause analysis for operational excellence but also introduces the TRACI score which operators can use to assess their preparedness for technology, assurance, and compliance challenges.”

To learn more about the TRACI index or to explore enabling it for your organization, schedule a brief discussion with our experts: Set up the discussion Now

The full report can be downloaded here: Technology readiness Index for Business Assurance: A Global Benchmark

About Subex

Subex is a telecom AI solutions company enabling Communications Service Providers (CSP) across the globe to create connected experiences for their customers. Founded in 1994, Subex has spent over 25 years in helping CSPs maximize their revenues and profitability. With a legacy of having served the market through its world-class solutions for business optimization and analytics, Subex is now leading the way by leveraging AI to create connected experiences in the business ecosystems of its customers.

Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. With over two decades of expertise in the telecom domain and AI capabilities, we accelerate your AI journey by offering custom AI solutions which include AI use cases, LLM Co-Pilots, Facial Recognition, Image Detection, and more for CSPs and enterprise customers. We assist in orchestrating and developing solutions on platforms of your choice across various verticals including an array of use cases.

[6th March, Bangalore] – Subex, a telecom AI company known for enabling connected experiences, announces that it has won a deal with a leading telecom operator in Southeast Asia. This deal involves the deployment of Subex’s state-of-the-art Business Assurance and Fraud Management solutions on HyperSense. This significant development continues the over two-decade-long alliance between Subex and the operator, building on the successful implementation of ROC Revenue Assurance and Fraud Management systems.

The operator aims to be a future-fit, leading telecom tech company at the forefront of digitalization in the region, and the partnership with Subex will help move them closer to that vision. They aim to leverage partnerships with cutting-edge technology vendors to deliver high-quality connectivity and enterprise solutions in the era of 5G, AI, and IoT.

This initiative is set to revolutionize the operator’s approach to Business Assurance and Fraud Management. By leveraging the advanced features of Subex’s AI-based solutions, the operator aims to significantly enhance its assurance capabilities, cater to a wider spectrum of risks, and enhance operational maturity. This forward-thinking move is designed to proactively address both current and future risks, especially those emerging in the dynamic and technologically advanced landscape of the 5G era, allowing the operator to innovate rapidly and stimulate growth in region’s digital ecosystem.

The deployment facilitates the application of AI and ML technologies for early risk identification, automates complex fraud detection processes, and enables the customization of ML models to adapt to emerging challenges. It also promises to offer unparalleled scalability and flexibility in handling vast data volumes, significantly lowering the Total Cost of Ownership (TCO). Additionally, it will enhance operational efficiency by reducing data duplication, effort, and maintenance needs. The unified platform will not only streamline internal communications but also offer Do-It-Yourself capabilities for bespoke solution tailoring. Furthermore, this deployment will expand the operator’s business coverage, encompassing new business lines and enabling the company to address additional assurance areas effectively.

Furthermore, this collaboration is a strategic step towards aligning business and IT objectives, ensuring future resilience. The deployment will introduce an array of functionalities for proactive detection and prevention, positioning the operator to transform into a world-class, trusted provider of digital lifestyle solutions and services, and spearheading innovation in the digital telecom sphere.

Nisha Dutt, CEO of Subex, said, “Subex is excited to work with one of the leading operators in APAC on this transformative journey. Our AI-driven Fraud Management and Business Assurance solutions will revolutionize the operator’s approach to Risk Management. This collaboration is about future resilience and growth, accelerating innovation in the 5G era. We are proud to contribute to the operator’s vision, ensuring they remain a trusted provider of digital solutions to their consumers while creating meaningful connected experiences. This enduring alliance takes a strategic step towards aligning business and IT objectives, enhancing operational efficiency, and positioning the operator as a world-class player in the digital telecom sphere.”

7th February 2024, BENGALURU, INDIA – Subex, a telecom AI company enabling connected experiences, today announced its consolidated financial results for the quarter ended December 31, 2023.

Performance Highlights for the quarter ended December 31, 2023, compared to the previous quarter ended September 30, 2023:

  • Revenue for the quarter at INR 818 million as against INR 768 million for the quarter ended September 30, 2023.
  • EBITDA for the quarter at INR 6 million as against INR (46) million for the quarter ended September 30, 2023.
  • Profit after Tax (PAT) for the quarter at INR (49) million as against INR (111) million for the quarter ended September 30, 2023.

Performance Highlights for the nine months ended December 31, 2023, compared to the nine months ended December 31, 2022:

  • Revenue for the period ended December 31, 2023, is at INR 2,259 million as against INR 2,314 million for the period ended December 31, 2022.
  • EBITDA for the period ended December 31, 2023, is at INR (187) million as against INR 61 million for the period ended December 31, 2022.
  • Profit after Tax (PAT) for the period ended December 31, 2023, is at INR (352) million as against INR (40) million for the period ended December 31, 2022.

About Subex

Subex is a telecom AI company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of HyperSense to help CSPs reduce risk, combat fraud, and thereby ensure profitability.

Subex has more than 300 installations across 90+ countries.

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