Subex Blog

Get access to a curated list of the latest blog posts covering a wide range of topics from the telecom industry.

Archives: Press Releases

Bangalore, INDIA – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today the appointment of Mr. Sanjeev Aga as an Independent Director on the Board of Subex Limited.

Sanjeev Aga’s career has traversed 38 years from sectors such as consumer and services, entertainment, light engineering and telecommunications. He is the former Managing Director of Idea Cellular.

Commenting on the appointment Mr. Sanjeev Aga said, “Subex, over recent years, has marked itself out as a company to watch. With its unique suite of product and service offerings, the coming years hold even bigger promise for Subex. It is my privilege to associate with Subex and its team”.

Commenting on the appointment, Subash Menon, Founder Chairman, Managing Director and CEO of Subex, said, “Mr. Sanjeev Aga is a seasoned business leader and we are extremely pleased to have someone of his calibre and expertise join our Board. At Subex, we are confident that with him on the team, we will continue to hold our position as leaders in the OSS/BSS industry. We are indeed fortunate to have him with us at this juncture of our evolution and growth”.

In a business career commencing 1973, Mr. Sanjeev Aga held senior positions in Asian Paints, Chellarams (Nigeria), and Jenson & Nicholson. In 1987, he joined Blow Plast to head the Furniture business, became Chief Executive of Mattel Toys in 1990, and in 1993 was appointed Managing Director of Blow Plast with multi-business responsibility including VIP Luggage.

In November 1998, Mr. Aga was appointed CEO of the telecom JV, Birla AT&T. He led the company through expansions, mergers and acquisitions to be CEO of Birla Tata AT&T, which was renamed Idea Cellular. In 2002, Mr. Aga left Idea to be with the Aditya Birla Group, where from May 2005 until October 2006, he was Managing Director of Aditya Birla Nuvo, a conglomerate spanning diverse group businesses. With Idea’s shareholding changing to become an Aditya Birla group entity, November 2006 saw Mr. Sanjeev Aga back as Managing Director. The next four years were a period of progress for Idea. The company improved its national market position from No.6 to No.3, joined the ranks of the 10 biggest global telcos, and became a highly regarded company in a hyper-competitive sector.

For 2009, Idea Cellular was named the ‘ET Emerging Company of the Year’, and for 2010, Forbes India magazine shortlisted Mr. Sanjeev Aga as a ‘Person of the Year’.

Mr. Sanjeev Aga is an Honours graduate in Physics from St. Stephen’s College, Delhi (1971) and a post graduate from the Indian Institute of Management, Kolkata (1973). He is based in Mumbai, and now engages in advisory and consultant roles for corporates and not-for-profit organizations. He reads widely, speaks, and occasionally, writes.

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that it has won a deal from one of Europe’s leading mobile solutions company to provide its ROC Partner Settlement solution in a managed services format.

Subex’s ROC Partner Settlement solution was chosen for its superior technical capability, consistent delivery and proven track record. With this solution, the European mobile solutions provider will see the inbound and outbound success for its customer’s campaign.

ROC Partner Settlement allows operators to quickly and accurately settle charges with their network and content partners. It helps operators improve efficiency through light touch and automation, accurate billing and settlement and prudent accrual provisioning. Catering to the need for visibility of each deal’s impact on an operator’s bottom line owing to shrinking margins, the solution provides strong coverage in all areas from order to cash. It enables operators to manage costs and revenues on interconnect and partner agreements with domestic and international operators as well as content partners on a day-to-day, and hour-to-hour basis.

Subex has more than 60 installations of ROC Partner Settlement across the globe and is amongst the top 2 interconnect players in the industry.

“ROC Partner Settlement’s flexibility, scalability and ease of use provide an edge needed to prosper in today’s market. Subex is pleased to be able to help deliver and measure the success of this company’s campaign through our ROC Partner Settlement solution,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC^®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfilment, provisioning automation, data integrity management, revenue assurance, cost management, fraud management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business optimization for three consecutive years.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest# telecommunications service providers.

The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

LONDON, UK – Subex Limited, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers announced today the launch of their Payment Channel Assurance solution, a packaged solution offering based on their industry-leading ROC solution suite.

According to a report from KPMG*, prepaid is the largest and most vulnerable revenue stream for a majority of operators. Prepaid revenue represents around 90% of total revenue of many operators in emerging markets and since prepaid CSPs operate in real-time, they require more dynamic revenue assurance procedures to limit losses. In such a scenario, assuring processes around cash management activities plays an important role because of the increase in number of payment channels and the complexity involved in customer payment transactions and cash management processes.

The Payment Channel Assurance solution uses control systems and processes based on its advanced analytics techniques to accurately reconcile and report customer payment transactions and adjustments in a service provider organization. Its advanced analytics and data visualization approach enables service providers in automating the validation of processes around the back end of cash management activities such as validation of fees and charges associated from direct and indirect Partners.

By adopting Payment Channel Assurance, service providers can ensure that all the payments posted in their billing systems and POS (point of sale) systems are valid and complete and all the payment channels are aligned with billing and general ledger. The solution enables intelligent decision making by accurately managing data reported across all payment channels, banks, merchant service providers, and other service vendors.

“The Payment Channel Assurance solution will enable service providers to substantially improve their operational and financial controls around customer payment transactions and cash management processes, giving them unprecedented, near-real-time visibility into their cash flows”, said Mark Nicholson, Chief Technology Officer at Subex.

He further added, “This is an existing solution which we have already implemented at a leading mobile phone carrier that serves more than 5 million customers across the United States.”

Payment Channel Assurance is market ready.

* KPMG’s Global Revenue Assurance Survey 2009

Bangalore, INDIA – Subex Ltd a leading global provider of Operations and Business Support Systems (OSS/BSS) for Communications Service Providers, announced today that it has recorded product revenue of Rs. 4279.61 mln for the year ended 31 March 2011. The Net Profit (before exceptional items) for the same period stood at Rs. 838.26 mln up by 302.54%.

Year on year growth of EBITDA has been significant. The company EBITDA for FY11 stood at Rs. 1411.17 mln, up by 48.98% from FY10, and the product EBITDA stood at Rs. 1400.18 mln, up by 48.47%.

Commenting on the business, Subash Menon, Founder Chairman, Managing Director and CEO, said, “We end this year on an extremely positive note. We are significantly profitable once again owing to the increased traction of our Revenue Operations Centre (ROC^®) and multi-million dollar customer wins for our Managed Services offering globally. We are confident that we will continue to sustain this growth both in terms of revenue and profit”.

He further added, “The changing nature of our contracts has led to deeper relationships with our customers and better visibility and stability. We are confident of much better times ahead.”

London, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that it will be providing its acclaimed and unique platform, Revenue Operations Centre (ROC) for Fraud Management and Revenue Assurance to a Middle East fixed and mobile service provider, in a multi-million dollar deal.

The Operator had been using Subex’s Interconnect billing solution since 2008. The service provider will now benefit from Subex’s critically acclaimed ROC for Fraud Management and Revenue Assurance. These new solutions will deliver additional value and help the service provider address any vulnerability to fraud and revenue leakages, by putting in place a formidable system to combat such leakages.

ROC Fraud Management will help the operator move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. It boasts several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.

ROC Revenue Assurance solution is a first-of-its-kind, complete revenue assurance solution, designed to tackle critical challenges across the entire revenue chain. The solution provides unprecedented automated correction capabilities to improve bottom-line results and provide a quick return-oninvestment. It is highly effective in both the traditional circuit-switched and nextgeneration, packet-switched service environments; scalable enough to serve operators large and small; and flexible enough to support Revenue Assurance practices as they expand and mature. Subex’s ROC Revenue Assurance is the leading choice for telecom operators looking to improve the health and vitality of the entire revenue chain.

“Being chosen to provide multiple solutions is testament to the quality of our ROC portfolio. Opting for our ROC for Fraud Management and Revenue Assurance will provide the operator with a consistent business optimization plan for continuation of great service for their customers,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that it has been chosen again by a Middle Eastern mobile operator to provide its solution. This operator has already had success using Subex’s ROC for Partner Settlement and Route Optimisation and will now be using the ROC Fraud Management solution.

Implementing multiple components of Subex ROC platform enables intelligent decision-making and an integrated response management across various levels in the organization, and provides a customer-centric view of processes, margins, revenues and costs. Additional benefits for the operator includes real-time monitoring and analysis of operational efficiency, customer experience and profitability.

Subex’s ROC Partner Settlement allows operators to quickly and accurately settle interconnect agreements with their network partners and gives operators the ability to adapt to rate changes quickly, enabling them to manage costs and revenues much more effectively. As a result, operators can reach higher levels of service profitability, maximize efficiency and achieve operational dexterity

Subex’s ROC Route Optimisation is designed to provide operators with the tools to manage network cost information supplied by other operators. Benefits include rapid response to market conditions, reduced total cost of ownership, optimized network capacity, ability of management of network quality and identification of the most profitable routes with ease.

The Subex ROC Fraud Management solution eliminates known frauds, uncovers new fraud patterns, minimizes fraud run time, augments internal controls, and supports continuous fraud management process improvement.

“Subex is pleased to have been chosen once again to offer its ROC Fraud Management to help enhance our customers’ operational efficiency. Being chosen to provide multiple solutions is testament to the quality of our ROC portfolio.” said Sudeesh Yezhuvath, Chief Operating Officer, Subex.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest^# telecommunications service providers.

The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
^#Forbes’ Global 2000 list, 2010

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced that it presented the ROC™ Fraud Management System for Swisscom implemented using an innovative commercial Buyer/Vendor Risk Reward Share (RRS) Model in Fraud Management at the GSMA Fraud Forum. The GSMA (Global Systems for Mobile Communications Association) Fraud Forum was held in Dubai on 1-3 February.

Risk Reward Sharing Models in the Telecom Industry is not a new topic; however it’s unique for the area of Fraud Management. The model was agreed between Swisscom and Subex in 2009 for Subex’s ROC™ Fraud Management Solution and has been working successfully since then. The key concept of this innovative commercial model is to have the vendor share the same business objectives as the operator. This is done by sharing a percentage of the prevented fraud losses which are automatically calculated within Subex’s ROC™ Fraud Management System based on some pre-defined calculation formula for each of the fraud types monitored as part of the operators risk matrix.

The initiative started because Swisscom wanted to protect itself and its customers with the best fraud management solution possible. Subex won the competitive tender but Swisscom’s senior management wanted to explore the possibility of a contract which would reduce up-front CAPEX spending and add a reward element based on the amount of prevented fraud losses. The commercial and operational requirements were brought together in a model that rewards Subex for detecting all types of fraud as early as possible and for working with Swisscom to stop it.

This partnership has been running since 2009 and in 2010 won the internal Swisscom “Supplier Award for Innovation”.

The partnership initiative is continuing with no fixed end date.

“Successful Fraud Management for an operator is about detecting fraud and implementing counter measures to stop fraud losses as quickly as possible. Our ROC™ Fraud Management solution is helping Swisscom accomplish this whilst helping them meet additional strategic and financial objectives,” said Sudeesh Yezhuvath, COO, Subex Ltd. “The success of the whole programme was recognized by Swisscom in 2010 with their supplier innovation award and we are pleased to have share this innovative commercial model at the GSMA Fraud Forum.”

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced that it has successfully completed implementation of its industry leading ROC Fraud Management solution for a wireless operator in the Middle East. Subex is also providing this operator with its ROC Revenue Assurance solution. Both solutions are provided to the costumer in a Managed Services model.

These two solutions were chosen by the wireless operator at an early stage resulting in the ROC Fraud Management implementation showing good results. This implementation was delivered on-time and within the budget and the ROC Revenue Assurance implementation is also nearing completion.

The Subex ROC Fraud Management solution helps the wireless operator eliminate known frauds, uncover new fraud patterns, minimize fraud run time, augment internal controls and support continuous fraud management process improvement. Because the solution was chosen early on, the wireless provider has quickly gained benefits; such as rapid return on investment and increased productivity and efficiency, by significantly reducing the complexity of the fraud investigation process.

“Subex is running the services for the wireless provider with our own engineers on site to ensure operations run smoothly,” said Sudeesh Yezhuvath, COO, Subex Ltd. “A successful on-time and within budget implementation is testament to our hard work and dedication to our customers. Choosing to have both our ROC for Revenue Assurance and Fraud Management solutions in a Managed Services model ensures maximum protection and revenue optimization for our customer.”

Bangalore, INDIA – Subex Ltd, a leading global provider of Operations and Business Support Systems (OSS/BSS) for Communications Service Providers, announced today that it has recorded consolidated revenue of Rs. 1,267.72 mln (US $ 27.83 mln) for the third quarter of FY11. The PAT (before Exceptional Items) for the same period stood at Rs. 240.41 mln (US $ 5.28 mln) as compared to Rs. 113.81 mln (US $ 2.5 mln) in the corresponding quarter of FY10 and Rs. 196.03 mln in FY11Q2. Thus, PAT before Exceptional Items has grown by 112% Y-o-Y.

Product revenue for FY11 Q3 was at Rs. 1111.84 mln (US $ 24.4 mln), amounting to 87.7 % of the overall revenue for the period.

The company posted a product EBITDA of Rs. 378.36 mln i.e. 34.03% as against Rs. 299.77 mln i.e. 27.89%, in the corresponding quarter of FY10 Q3. Consolidated EBITDA for the period stood at Rs. 386.63 mln (US $ 8.49 mln).

Commenting on the business, Subash Menon, Founder Chairman, Managing Director and CEO, Subex Limited said, “We have recorded a strong turn around during this financial year on the back of several long term contracts. The changing nature of our contracts is leading to deeper relationships with our customers and better visibility and stability. This is evident from the steep increase in annuity component from 32% to 42% of revenue. We expect it to further increase to 55%+ in the next 2 years.”

He further added, “We have seen strong traction for our ROC^® and Managed Services offering, with multiple million dollar customer wins across geographies during this quarter. We are confident to end this financial year on an extremely positive note as we continue to witness growth in revenue and higher EBITDA in the Product business.”

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to better operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfillment, provisioning automation, revenue assurance, cost management, data integrity management, fraud management and interconnect / inter-party settlement.

Subex’s customers include 36 of the world’s 72 biggest* telecommunications service providers. The company has more than 300 installations across 70 countries.

* Forbes’ Global 2000 list, 2009