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Bangalore, INDIA – Subex Ltd, a leading global provider of Operations and Business Support Systems (OSS/BSS) for Communications Service Providers, announced today that it has recorded Net Consolidated Revenue of Rs. 1169.51 mln for the first quarter of FY12. The Order Intake for RMS, the core business of the company, grew 63.12% at US $ 23 mln up from US $ 14.1 mln in FY11 Q1. Net Profit grew 424.46% at Rs. 132.27 mln up from Rs. 25.22 mln in FY11 Q1.

The Product Revenue for the company stood at Rs. 1055.75 mln contributing to 90.27 % of the consolidated revenue. The company posted a Product EBITDA of Rs. 286.03 mln while the Consolidated EBITDA for the period stood at Rs. 271.95 mln as compared to 325.81 mln in Q1 of FY 2011.

Commenting on the business, Subash Menon, Founder Chairman, Managing Director and CEO, said, “The beginning of the financial year has been promising as we continue to witness increased traction of our industry leading Revenue Operations Center (ROC®) and Managed Services offering. This is evident in the significant increase in our order intake in our core business, RMS, from US $ 23 mln in FY12 Q1 up from US $ 14.1 mln in FY11 Q1.”

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfilment, provisioning automation, data integrity management, revenue assurance, cost management, fraud management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business optimization for three consecutive years.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest# telecommunications service providers.

The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

Bangalore, INDIA – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, has been successfully helping prevent Mobile Money fraud for service providers globally.Subex’s industry leading ROC Fraud Management solution provides real-time fraud controls that help in combating emerging Mobile Money threats.

With declining Average Revenue Per User (ARPU) observed across the globe on Voice and Data services, it’s evident that Communication Service Providers need to venture out into new areas of service offerings. A Frost & Sullivan survey states that there are more than 3 billion mobile phones against 1 billion banking accounts in the World. This presents a great opportunity for Service Providers to add mobile money services into their portfolio, which can leverage the current mobile penetration in their markets.

With the increasing adoption of Mobile Money services, CSP’s risk being open to a growing number of di­fferent types of fraud. Some of the key fraud and security threats to Mobile Money Services include Theft of mobile money customer data,  technical attack on Mobile Money Services, Internal fraud within Service Provider environment, Subscription fraud, Account hijack / takeover etc.

To combat this increasing threat of Mobile Money frauds, strict monitoring controls need to be applied to ensure a secure environment for Mobile Money services. Service providers must proactively monitor this ecosystem and prevent frauds to ensure increased customer satisfaction, protect margins, reduce losses and attain the competitive edge in this fast evolving environment.

ROC Fraud Management is Subex’s award-winning solution that helps wireless and wireline operators eliminate known frauds, uncover new fraud patterns, minimize fraud run time, augment internal controls and support continuous fraud management process improvement. Subex fraud management customers report rapid return on investment and increased productivity and efficiency by significantly reducing the complexity of the fraud investigation process.

Commenting on the opportunity, Mark Nicholson, CTO, Subex said, “Mobile money services presents an excellent opportunity for service providers to diversify their revenue streams, but it is essential that they put in place robust and real-time fraud and risk control systems to combat fraud both internally and externally. We are happy that we have partnered with several telcos across the globe to combat fraud in a mobile money environment, and have been successful in adding value to their business and help them build competitive advantage.”

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that it has been chosen to provide its industry leading Revenue Operations Centre (ROC) for Fraud Management and Revenue Assurance for a Middle Eastern mobile operator.

In a competitive bid for services, Subex was chosen for its flexibility and thorough understanding of the local environment. These new solutions will deliver additional value and help the service provider address any vulnerability to fraud and revenue leakages, by putting in place a formidable system to combat such leakages.

Subex’s ROC Fraud Management solution ensures a rapid return on investment (ROI) by off¬ering the strongest fraud management capabilities, increasing compliance, reducing risk, and providing economies of scope. Subex’s detailed business benefit modeling tools allow customers to determine ROI, build reliable business cases, and explicitly see the value that our solution can bring to their business.

This mobile operator customer has a large pre-paid end customer base, which makes Subex’s ROC Revenue Assurance solution versatility and scalability invaluable. The solution can detect fraud in any telecom environment, including wire line (PSTN, ISP, VoIP) and wireless (2G, 2.5G, 3G). It can also detect fraud across all service types including postpaid, prepaid, value-added service (VAS), multimedia messaging service (MMS), M-Commerce, IPTV, and Triple/Quad Play. Its highly scalable platform can handle any data volumes and ever-increasing loads, o¬ffering a one-stop solution for an operator’s fraud management needs.

“We are pleased that yet another customer has found it so valuable to operate our industry leading ROC for Fraud Management and Revenue Assurance. We consider this as a great testimony to the quality of products and services that we provide to our customers.” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.

He added, “This is also significant because this is our fourth win announcement in the Middle East in the past four months. Using our ROC Fraud Management and Revenue Assurance solutions in conjunction with each other will enable our customer to protect their revenue as well as prevent present and future frauds, resulting in better service for their end customers.”

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfilment, provisioning automation, data integrity management, revenue assurance, cost management, fraud management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business optimization for three consecutive years.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest# telecommunications service providers.

The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that it has been shortlisted for the Best Business Solution category for the Asia Communication Awards 2011. Subex has been shortlisted for its industry leading Revenue Operations Center (ROC®) Data Integrity Management (DIM) solution for the award. The winners will be announced at the gala dinner in Singapore on 22nd June 2011.

Subex recently announced the launch of Version 7.0 of its ROC DIM solution. This solution provides product components and repeatable processes to ensure quality and consistency of the data between the network and OSS/BSS that drives key asset tracking, capacity planning and provisioning processes.

The ROC DIM from Subex is the industry’s ­first Data Integrity Management (DIM) solution for improving the quality of data driving key CSP processes, resulting in lower costs and higher service pro­fitability. The solution helps CSPs enhance their operational business value by reducing capital expenditure through stranded asset recovery, reducing operational costs through increased automation and increasing revenues through first-time-right service fulfillment.

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation and Service Agility – thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfilment, provisioning automation, data integrity management, revenue assurance, cost management, fraud management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business optimization for three consecutive years.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest# telecommunications service providers.

The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers, announced today that Subex and Swisscom have been awarded the Global Telecoms Business Innovation Award 2011 in the Business Service Innovation category, for work done with operator Swisscom on the Risk Reward Share Model for Fraud Management.

This is the first successful, working example of a Risk/Reward Share (RRS) commercial model for telecoms fraud management. The programme between Swisscom and Subex has been running for two years and Subex was awarded the internal Swisscom “Supplier Award for Innovation” in 2010.

For Swisscom, this model has been successful to ensure optimal performance of the fraud management function by aligning Subex’s interests as a supplier with its own interests as an operator as well as reducing its systems’ CAPEX costs by paying the cost of the fraud solution using the funds saved from prevented fraud losses. For Subex, the success of the model demonstrates its willingness to ensure that the customer gets the desired business outcome from the deployment of the solution as well as being able to directly build on the jointly gained experience while operating the system for the future development of the solution.

Kurt Meyer, Chief Risk Officer, Swisscom (Switzerland) Ltd said “In Subex we have found a partner who will help us address the next level of fraud management challenges successfully and we hope to provide a stimulus to the industry as a whole.”

“We are very pleased that all our willingness to work on this unique model with Swisscom because of the close partnering between the parties has paid off. This reinforces our strong commitment towards our customers and is testament of our core value of continuous innovation to keep up with the changing needs of the industry,” said Sudeesh Yezhuvath, Chief Operating Officer of Subex.

He further added, “This low CAPEX model means that operators of all sizes will be able to afford highly effective fraud systems and we expect new business as more service providers are expected to adopt this model.”

London, UK – Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS) for CSPs (Communications Service Providers), announced today it has launched a new version of its industry leading ROC Revenue Assurance solution’s version 4.1. Subex’s ROC Revenue Assurance is an award winning solution that provides continuous monitoring and revenue protection as well as assisting operators with the investigation, diagnosis, and recovery of revenues and their on-going protection.

The Subex ROC Revenue Assurance solution is engineered to tackle critical revenue assurance challenges across the entire revenue chain. It is highly effective in both the traditional circuit-switched and next-generation, packet-switched service environments; scalable enough to serve operators large and small; and flexible enough to support Revenue Assurance practices as they expand and mature.

The newest version of ROC Revenue Assurance, Version 4.1 is has a simplified user interface and is designed to be business user centric. It is equipped with a unified metrics console which provides a snap shot of the metrics and their performance, enabling faster root cause analysis and increasing analyst productivity. Its new improved GUI provides users with a colorful and graphical flow of the revenue processes resulting in easy navigation with fewer clicks. Its increased intuitiveness ensures users don’t have to toggle between screens. Version 4.1 supports freeform SQL queries from within the GUI and provides packaged solution accelerators.

An important enhancement of Subex’s ROC Revenue Assurance solution version 4.1 is that it includes packaged industry standard metrics (e.g. TM Forum metrics) and Subex best practice metrics to help operators benchmark against industry standards.

“We are pleased to release the latest version of our industry leading ROC Revenue Assurance solution,” said Mark Nicholson, Chief Technology Officer, Subex Ltd. “We have a vision to take Revenue Assurance to a level where it is simple and business oriented. ROC Revenue Assurance version 4.1 is a step towards that direction of simplifying revenue assurance. The new version helps operators increase productivity, enhance user experience and includes packaged industry metrics to help operators benchmark against industry standards. At Subex we have developed a more mature revenue assurance solution, which is necessary in today’s changing telecommunications environment.”

The Subex ROC Revenue Assurance solution Version 4.1 is market ready.

Bangalore, INDIA – Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS) for CSPs (Communications Service Providers), announced today that it has won more than 25 deals for its industry leading Revenue Operations Centre (ROC) for Fraud Management and Revenue Assurance for FY11. Many of the deals were multi-network, multi-million dollar Managed Service contracts spanning 2-3 years.

There has been increasing demand for Subex’s ROC Fraud Management and ROC Revenue Assurance solutions across APAC, EMEA and the Americas. Some of the announced wins in FY11 included O2, Movistar Colombia, YTL Communications, Mobinil, Econet, Eagle Mobile, Ecuador, Telekom Slovenije, Atlantique Telecom, Du amongst others. Subex has more than 300+ installations in over 70 countries including large fixed line operators (e.g. BT, Rogers, TELUS), wireless providers (Verizon, Vodafone, Airtel, dtac) and other licensed operators.

Subex witnessed 302.54% growth in profits for FY11 where the company reported net revenue of Rs. 4925.92 mln (US$ 108.09 mln), product revenue of Rs. 4279.61 mln (US $ 93.91 mln) and product EBITDA of Rs. 1400.18 mln (US $ 30.73 mln) for the year ended 31 March 2011. This significantly profitable growth was driven by a number of multi-network, multi-million dollar customer wins globally and increased traction of the company’s Revenue Operations Centre (ROC).

Subex’s ROC Revenue Assurance is designed not only to detect potential revenue loss, but also to assist an operator with its investigation, diagnosis and recovery of these revenues. It provides unprecedented automated correction capabilities to improve bottom-line results and provide a quick return-on-investment. The solution is flexible and will support revenue assurance practices as the provider expands and matures. The ROC Revenue Assurance solution was shortlisted for the TM Forum 2011 Solution Excellence Awards 2011.

The ROC Fraud Management solution helps wireless and wireline operators eliminate known frauds, uncover new fraud patterns, minimize fraud run time, augment internal controls and support continuous fraud management process improvement. Subex fraud management customers report rapid return on investment and increased productivity and efficiency by significantly reducing the complexity of the fraud investigation process. The Subex Fraud Management deployment at Swisscom was shortlisted at the World Vendor Awards 2011 and has been submitted for the up-coming Global Telecoms Business Innovation Awards.

The recent TM Forum’s Management World at Dublin, Ireland saw the launch of its Business Metrics Automation (BMA) Program. BMA provides an enterprise-wide view of the vital business metrics from the TM Forum Business Metrics Scaffold side-by-side with the real time industry-wide benchmarks for those metrics. Subex is a pilot member of this program and its ROC Revenue Assurance solution has passed pilot testing for the forum’s BMA portal integration with BMA certification to follow shortly.

“Closing more than 25 new deals last year is a landmark achievement, and our teams have worked hard to achieve this,” said Sudeesh Yezhuvath, Chief Operating Officer of Subex. “We will continue our efforts to displace competition across the globe and these recent wins are testament to our product superiority, delivery capability and sound partner strategy.  We have convincingly come on top of our competition at various potential client pitches and these are extremely encouraging signs.”

He further added, “Closing these deals means Subex comfortably remains the world’s largest Fraud and Revenue Assurance vendor, but we are not complacent. To ensure our customers continue to minimize fraud and other revenue losses, we are continuing to develop new tools, techniques and products. We have 1,200 people in 9 local offices and R&D centres around the world. Being close to our 200 plus customers and understanding the local market challenges are key components of Subex’s strategy to remain the first choice for the world’s communications service providers.”

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) detailed its participation at the TM Forum’s Management World 2011 scheduled from May 23-26 at Dublin, Ireland.  At this event, Subex will be demonstrating its Revenue Operations Centre (ROC™) and Service Fulfillment solutions, presenting its innovative approach to funding fraud management through a risk reward sharing model, taking part in the TM Forum catalyst project, ‘Decision Analytics for Operational Excellence’ and presenting its ROC Revenue Assurance solution tested for the forum’s Business Metrics Automation (BMA) Program.

Reto Meier, the Head of Fraud Management at Swisscom AG and Will Richards, the Head of Fraud Practice EMEA at Subex will jointly present its innovative risk-reward share model for service providers and vendors for fraud management on Wednesday, May 25, 2011 from 2:15 pm – 3:45 pm, in the Fraud Management Track of the End-to-End Revenue Management Summit.

Subex is also involved in the TM Forum ‘Decision Analytics for Operational Excellence’ catalyst project which would be demonstrated at ForumVille. This Catalyst combines operational data (from OSS/BSS) with business data (mainly from BSS) with corresponding KPIs to achieve better performance through lowering operational costs and simultaneously giving a solid base for decisions about new products and new offerings to the market. As part of the catalyst team, Subex is using its ROCware platform to explore domains with problems, running the appropriate propensity analysis, identifying its root cause, and sending them to the appropriate functions for resolution.

At this event, the TM Forum is also launching its Business Metrics Automation (BMA) Program, which provides an enterprise-wide view of the vital business metrics from the TM Forum Business Metrics Scaffold, side-by-side with a comparison to the real time industry-wide benchmarks for those metrics. Subex is proud to be a pilot member of this program and its ROC Revenue Assurance solution has passed pilot testing for the forum’s BMA portal integration with BMA certification to follow shortly. This allows service providers employing this solution to provide their Revenue Assurance metric results programmatically and securely into the TM Forum Benchmarking database, and also programmatically extract metric comparative data (in phase 2) for use in dashboards to further enable informed, data driven decisions.

“The TM Forum is pleased to continue its long standing association with Subex through our Business Metrics Automation pilot program” said Keith Willetts, Chairman, TM Forum. “Subex is one of a group of suppliers who are building open standards into their Revenue Assurance solution to automate the collection, computation and extraction of Revenue Assurance metrics. This gives service providers significant operational benefits and enhances the value of information from the Forum’s Business Benchmarking program.  With this capability, service provider executives will now be able to reap significant additional benefits from the Business Benchmarking program.”

“We have always seen the TM Forum as the key organization where operators and vendors can collaborate on developing new ideas and tools to advance the telecommunications industry,” said Mark Nicholson, Chief Technology Officer, Subex Ltd. He further added, “Subex is a major supporter of the TM Forum and we are investing our skills and resources in the upcoming Dublin conference, the catalyst program and the Business Metrics Automation Program.  I am looking forward to seeing everyone in Dublin.”

Subex will be at Booth # 48 at The Management World Expo Center to demonstrate its industry pioneering Revenue Operations Center (ROC) and Service Fulfillment Solutions.

LONDON, UK – Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for Communications Service Providers (CSPs), announced that it has launched a new release of its Revenue Operation Centre (ROC) Data Integrity Management – Version 7.0.  Subex’s ROC Data Integrity Management (DIM) solution provides product components and repeatable processes to ensure quality and consistency of the data between the network and OSS/BSS that drives key asset tracking, capacity planning and provisioning processes.

The ROC DIM from Subex is the industry’s ­first Data Integrity Management (DIM) solution for improving the quality of data driving key CSP processes, resulting in lower costs and higher service pro­fitability. The solution helps CSPs enhance their operational business value by reducing capital expenditure through stranded asset recovery, reducing operational costs through increased automation and increasing revenues through first-time-right service fulfillment.

New features in version 7.0 include Event Based Discovery (EBD) which enables operators to reduce order fallout and increasing process efficiency and reducing operational costs.  It also includes an update of Automatic Reconciliation Actions (ARA), which increases process efficiency through improved automation, proactive detection and correction of discrepancies.  Another feature of the ROC DIM Version 7.0 is increased Scalability, Ease of Use and Compatibility, allowing operators to use the solution on a wide variety of platforms using the latest technology and achieving optimum speeds of processing.

Additional features include a thin Web-GUI client for greater ease-of-use, resulting in a positive user experience and also improved overall performance.   The ROC DIM version 7.0 supports the latest in Oracle database release for greater performance, storage capability and scalability and also supports Java enhanced Single Sign-on capability for greater B/OSS integration in the CSP environment.

“We are pleased to release the latest version of our ROC Data Integrity Management solution,” said Mark Nicholson, Chief Technology Officer, Subex Ltd. “This solution has also just been shortlisted in the Best Business Solution category for the Asia Communication Awards, which is sound recognition that our ROC DIM solution is an industry leader in lowering costs and providing higher service profitability for CSP’s.”

The newest version of the Subex ROC Data Integrity Management is market ready.

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