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Archives: Press Releases

BANGALORE, INDIA – Subex Ltd, a leading global provider of Business Support Systems (B/OSS) for Communications Service Providers (CSPs), announced today that RBI has approved the restructuring proposal of its outstanding FCCBs involving a combination of debt and equity. The company will shortly launch a cashless exchange offer wherein the current FCCBs will be exchanged for new FCCBs with a maturity period of 5 years and fresh equity.

Commenting on the development Mr. Subash Menon, Founder Chairman, Managing Director & CEO, Subex Limited said, “We are happy that RBI has given us approval to complete the restructuring of FCCBs. This restructuring proposal has been formulated with the active support of our existing bondholders whom we have been closely working with. We are confident that with their continued support, we will be able to complete the restructuring in the next 45-60 days.”

“I am also glad to state that this approval from RBI will help us reach a final and conclusive solution to the FCCB issue. With this, all concerns about the financial stability of the company will be put to rest once and for all. We are confident of better times ahead and will continue to work hard to sustain our market leadership in BSS. The increasing uptake for our industry-changing Revenue Operations Center (ROC®) and Managed Services offering and the non-linearity in the business are clear indicators that we are here to stay”, he further added.

London, UK – Subex Ltd, a leading global provider of business support systems (B/OSS) for communications service providers (CSP’s), announced today that it has been selected by ZON Multimedia, in a competitive bid, to provide its industry leading Revenue Operations Centre (ROC) Revenue Assurance solution. ZON Multimedia is the largest operator of television, internet and telephone in Portugal. It is the market leader in pay TV in Portugal and one of the largest cable operators in Europe, with about 1.6 million customers.

ROC Revenue Assurance helps simplify Revenue Assurance for CSPs, with the introduction of two industry-first capabilities in RevenuePad and Zen. RevenuePad allowing CSPs to grow the function through assistance in roadmap planning and maturity enhancement. It also guides CSPs on which assurance areas and KPIs to cover to improve operational performance and advance along the maturity scale. Zen is the industry’s first solution that sifts through millions of records and zooms in on the problem area in a matter of seconds. This dramatically reduces the time to find root causes (by more than 90 %) and provides a substantial boost to analyst productivity, thereby helping CSPs recover revenues much faster.

“We are very pleased to have been chosen to provide our industry leading ROC Revenue Assurance solution to one of the leading cable operators in Europe,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd. “Besides our ability to offer best practice solutions to our customers, Subex’s newest version of the ROC Revenue Assurance will enable our customers to increase their productivity, enhance user experience and benchmark against industry standards.”

London, UK – Subex Limited, a leading global provider of Business Support Systems (B/OSS) for CSPs (Communications Service Providers), announced that it has been awarded a renewal of a multi-million dollar framework contract with BT.

The framework contract specifically covers the on-going provision by Subex of Mission Critical Revenue Operations Centre (ROC®) portfolio software solutions, application/operations support, and managed services. These will be delivered across BT’s Domestic & International Interconnect Billing & Settlements, Fraud Management, Revenue Assurance and Event Integrity domains.

The primary objective of the Subex ROC is to function as the ‘ Mission Control for Financial Health’. The ROC enables profitable growth for service providers through coordinated operational control. BT has chosen multiple Subex ROC solutions and because of this, will profit from a range of benefits across its business.

The Subex ROC collates and correlates data from various BSS functions. It monitors and controls the entire revenue chain and identifies risks to profitability, margins and customer satisfaction. The ROC also allows a service provider to support business and operational innovation programs because of its end-to-end view. The key benefits that a service provider derives from the Subex ROC are enhanced revenue management, enterprise-wide risk management, business and operational assurance, pro-active intelligence and insight, revenue chain integrity assurance and improved customer experience.

“We are delighted that BT has signed up to the five-year framework contract, thus continuing our long relationship and involvement in supporting BT’s mission critical business operations and processes. BT is an extremely important customer and one of a growing number of global Tier-1 CSP’s who are realising the value of Subex’s industry leading ROC solutions,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.

London, UK – Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), announced today that leading analyst firm Gartner has ranked Subex as the market leader in the Revenue Assurance and Fraud Management for the second year in succession, based on revenue in re-stated figures.¹

The Gartner research report: “Market Share: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2010-2011” highlights the overall OSS/BSS and Service Delivery Platform market. According to the report, Subex enjoys 9% market share and maintains its leadership position.

ROC Revenue Assurance is designed not only to detect potential revenue loss, but also to assist an operator with its investigation, diagnosis and recovery of these revenues. It provides unprecedented automated correction capabilities to improve bottom-line results and provide a quick return-on-investment.

“We are extremely pleased with this validation of the continuation of our leadership position in the Revenue Assurance and Fraud Management space. This is a significant achievement and of even more interest is the fact that Subex has grown faster than the market and the gap between Subex and the nearest competitor has widened. While our relentless focus on delivering value to our customers was a key differentiator, our long-term vision as well as alignment with the market to address problems in areas such as Mobile Payments, M2M have been key drivers to our position. This milestone only encourages us to continue to challenge ourselves to keep on adding more value to our customers”, said Sudeesh Yezhuvath, Chief Operating Officer, Subex.

¹ Source: Gartner, “Market Share: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2010-2011” by Martina Kurth, Norbert J. Scholz, Kamlesh Bhatia, 23 March 23, 2012.

Bangalore, India – Subex Ltd, a leading global provider of Business Support Systems (B/OSS) for Communications Service Providers (CSPs), announced today that another greenfield operator in APAC has selected the company’s industry-changing ROC Fraud Management and Revenue Assurance solutions. Subex was chosen in a competitive bid for this account.

ROC Fraud Management is Subex’s award-winning solution that helps wireless and wireline operators eliminate known frauds, uncover new fraud patterns, minimize fraud run time, augment internal controls and support continuous fraud management process improvement. Subex fraud management customers report rapid return on investment and increased productivity and efficiency by significantly reducing the complexity of the fraud management process.

Subex’s ROC Fraud Management solution now also includes a new inline control framework, which enables service providers to carry out proactive checks on a new subscriber at the time of customer acquisition. With inline transaction controls, operators can validate any transaction request in real time and prevent fraudulent transactions from being processed.

The operator has a large pre-paid end customer base, which makes Subex’s ROC Revenue Assurance and Fraud Management solution’s versatility and scalability invaluable. The solution’s highly scalable platform can handle any data volumes and ever-increasing loads, offering a one-stop solution for the customer’s fraud and revenue assurance needs.

Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd. said, “This is a significant win as Subex continues to strengthen its leadership position in the global telecom market. We are pleased that yet another customer has found it so valuable to operate our industry leading ROC Fraud Management and Revenue Assurance solutions. Using our ROC Fraud Management and Revenue Assurance solutions in conjunction with each other will enable our customer to protect their revenue as well as prevent present and future frauds, resulting in better service for their end customers.”

He added, “We consider this as a great testimony to the quality of products and services while providing robust revenue protection for our customers.”

About Subex Limited
Subex Limited is a leading global provider of Business Support Systems (B/OSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimisation – thereby enabling them to improve their operational efficiency to deliver enhanced service experience to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC^®) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex’s product portfolio powers the ROC and its best-in-class solutions enable revenue assurance, fraud management, data integrity management, cost management and interconnect / inter-party settlement. Subex also offers a scalable Managed Services program and has been the market leader in Business Optimisation for four consecutive years. Subex has been awarded the Global Telecoms Business Innovation Award for 2011 along with Swisscom for industry’s first successful Risk Reward Share model for fraud management.

Subex’s customers include 16 of top 20 wireless operators worldwide* and 26 of the world’s 50 biggest^#telecommunications service providers. The company has more than 300 installations across 70 countries.

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

LONDON, UK – Subex Ltd, a leading global provider of Business Support Systems (B/OSS) for Communications Service Providers, announced today its participation at the 18th Global Carrier Forum to be held in Windsor (London), UK from 20 to 23 March 2012. The event is a property of the Global Settlements Carrier (GSC) Group and co-hosted by British Telecom (BT).

Subex will present on the evolution of Partner Management in a Telco 2.0 environment on March 22nd. The session by Anne Hill, Director Product Management will delve into the changing telecom business landscape especially with the advent of next-gen services and increased competition. The session will also strive to highlight how service providers need to evolve their Partner Management functions and capabilities in order to keep up with change.

Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd said, “The GSC Forum is one of the keenly awaited events in our calendar. It provides an ideal opportunity to engage with industry leaders and provides a platform to understand and discuss current market dynamics in the world of telecom.”

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

LONDON, UK – Subex Ltd, a leading global provider of business support systems (B/OSS) for Communications Service Providers (CSPs), announced that it has launched its Integrated Bypass Fraud solution. The solution has been introduced to combat the growing threat of Bypass Fraud and help CSP’s more proactively reduce fraud losses.

The Subex Integrated Bypass Fraud solution seamlessly integrates the test call generator (TCG) approach with Subex’s ROC® Fraud Management solution combining the strengths and eliminating the weaknesses of each individually. The fraudulent SIM box numbers detected by the TCG are then put into the ROC FMS, which performs near real time xDR, subscriber, dealer and location analysis. Rather than targeting individual connections, this helps identify the whole Bypass racket, which is faster than traditional methods involving more manual efforts. The Fraud Management Solution also provides feedback regarding new routes and traffic quantity of existing routes to the TCG, ensuring complete coverage and elimination of bypass fraud.

The Integrated Bypass Fraud solution features a single platform for identification, management and reporting of the Bypass Fraud cases along with accurate ROI identification and automatic provisioning against confirmed fraud cases.

Subex also offers part of its Managed Services portfolio around this solution. This helps handle end to end investigation and management of other business operations like reporting, trend analysis and feedback over the suspicious cases identified by the integrated solution.

“We are pleased to be able to offer operators more protection for their services”, said Vinod Kumar, Group President at Subex. “Our new integrated bypass fraud offering ensures that operators are equipped with a single integrated platform capable of efficient and accurate detection of bypass fraud.”

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

LONDON, UK – Subex Ltd, a leading global provider of business support systems (B/OSS) for Communications Service Providers (CSPs), announced that it has won a million dollar contract for providing its industry leading ROC Fraud Management solution through Managed Services for IDEA for Postpaid and Roaming. This is a fully outsourced Managed Services deal where Subex will be running the operator’s entire fraud management operations. IDEA Cellular is the third largest mobile services operator in India, in revenue terms, with over 100 million subscribers.

Subex was the partner of choice because of its domain knowledge, operation skill-sets and its ability to execute business processes based on global best practices.

Subex Managed Services deliver unmatched strategic and operational advantage to the service provider. With significant financial savings, lowered operational risks and enhanced business agility, service providers can now focus their resources on the core business-centric and customer-centric activities.

Subex’s team of highly experienced and knowledgeable Fraud Domain Experts have accumulated a significant and focused understanding of fraud processes in a CSP’s environment. This provides unique flexibility and immense scalability options to the service provider. Subex’s offering opens up a complete off-the-shelf approach for the service provider to pick-and-choose specific fraud related Managed Services depending on its strategic objectives, business priorities and focus fraud environments.

IDEA is a current customer of Subex’s ROC Fraud Management Solution, which is built to drive fraud prevention by eliminating known frauds, uncovering new fraud patterns, minimizing fraud run time, augmenting internal controls, and supporting continuous fraud management process improvement.

“We are pleased that IDEA has signed a contract for our Managed Service offering to complement our industry leading ROC Fraud Management Solution,” said Sudeesh Yezhuvath, Chief Operating Officer at Subex. “We are seeing increased traction for our Managed Services offering, as operators are looking to reduce their Opex and improve their services to customers. Subex’s Managed Services complement existing operations and deliver a solution which is flexible to the operators business and highly scalable for future growth.”

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010

LONDON, UK – Subex Ltd, a leading global provider of Business Support Systems (B/OSS) for Communications Service Providers (CSPs), announced that it has been selected to provide its industry leading Revenue Operations Centre (ROC) Fraud Management and Revenue Assurance solutions to the leading Middle Eastern mobile operator.

This is the sixth multiple ROC solution win for Subex in the Middle East. The wide range of Subex references in the region, as well as Subex’s expertise in the fraud management and revenue assurance domain, helped secure the contract.

“We are pleased that yet another customer from this region has selected both our industry leading ROC Fraud Management and ROC Revenue Assurance solutions,” said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd. “We are seeing more of our customers opting for multiple Subex ROC solutions. This is testament to the quality of our ROC portfolio. Implementing multiple ROC solutions will enhance the CSP’s operational efficiency, leading to better service for their customers.”

*RCR Wireless list, 2010
#Forbes’ Global 2000 list, 2010