Handset Fraud Keeps Moving. Can Your Controls Keep Up?

Fraudsters do not stay with one channel or technique. As operators strengthen one control, fraud shifts across digital, retail, dealer and subscriber journeys.

Hear Subex experts discuss how handset fraud is evolving, why conventional checks can miss telecom-specific risk, and how operators can strengthen prevention without adding unnecessary friction to genuine customers.

Speakers

Arundeep Sivaraj

Director, Business Consulting,
Subex

Paul Lukasiewicz

Regional VP & Head of Sales,
Americas, Subex

Why Handset Fraud Needs Telecom-Specific Intelligence

A handset transaction is not simply another retail purchase. Operators have access to subscriber, account, device, transaction and behavioural context that can strengthen risk assessment.

Subex Handset FraudZap™ brings this intelligence together with AI-driven detection and real-time decisioning across POS and e-commerce journeys.

Telecom-Specific Risk Scoring

Models built around the characteristics and behaviours of handset fraud.

Behaviour Beyond Identity

Complement identity and credit checks with subscriber and transaction context.

Real-Time Decisioning

Assess risk while there is still an opportunity to prevent the loss.

Built Around Your Data Reality

Focus on the high-quality data available rather than requiring unnecessary complexity.

See the full Handset FraudZap™ solution.

What Could Handset Fraud Look Like in Your Environment?

Every operator has different channels, data, controls and risk thresholds. Talk to our team about your current handset fraud challenges and explore where telecom-specific risk scoring could strengthen your existing controls without adding unnecessary customer friction.

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