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Get access to a curated list of the latest blog posts covering a wide range of topics from the telecom industry.

flyer Categorie: Business Assurance
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Mobile Money FraudZap™

Download the flyer to discover how Mobile Money FraudZap™ helps operators prevent fraud in real time across P2P transfers, agent cash-outs, merchant payments, and wallet-credit transactions.

  • Stop Fraud in Less Than 300ms
    Score transactions before settlement and allow only accepted decisions to proceed.
  • Go Live in 3–4 Weeks
    Deploy rapidly without a cold start or large data science team.
  • 95%+ Detection Accuracy Out of the Box
    Combine ML scoring and 20+ rules to detect fraud from day one.
  • 60+ ML Features and Out-of-the-Box Rules
    Strengthen decisions using SIM, device, wallet, agent, account, and KYC signals.
  • Support AML and KYC Readiness
    Strengthen identity checks, transaction monitoring, reporting, and audit trails.

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Intelligent Contract Management

Why you should read this?

The telecom industry has an urgent need to improve the efficiency of how contracts are being managed. This need stems from the fact that the sheer number of contracts are increasing, whereas current approaches to manage them have proved to be tedious and resource-intensive. An Artificial Intelligence-led approach to Contract Management is the answer. AI-based Contract Management can help CSPs reduce the burden involved in contract management and thereby improve efficiencies as well as accuracy towards reducing the risks involved.

But how can they go about this? Read our flyer on Intelligent Contract Management to know more.

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Technology Readiness for Assurance and Compliance Index

Advancing Business Assurance Functions in Telecoms

The telecom sector is experiencing a profound digital transformation, propelled by the integration of AI/ML and automation technologies within Revenue/Business Assurance functions. Subex’s 2023-24 Business Assurance Global Benchmarking Survey unveils the Technology Readiness for Assurance and Compliance Index (TRACI), which provides a structured framework for navigating technological adoption. The survey reveals pressing challenges within the industry: 60% of telecom operators have not shifted from Revenue Assurance to Business Assurance, and a significant 82% have not adopted AI/ML technologies, both groups reporting low ROI satisfaction. These and more such insights underscore the critical need for technological advancement in driving operational efficiency and revenue generation. The telecom sector is experiencing a profound digital transformation, propelled by the integration of AI/ML and automation technologies within Revenue/Business Assurance functions. Subex’s 2023-24 Business Assurance Global Benchmarking Survey unveils the Technology Readiness for Assurance and Compliance Index (TRACI), which provides a structured framework for navigating technological adoption. The survey reveals pressing challenges within the industry: 60% of telecom operators have not shifted from Revenue Assurance to Business Assurance, and a significant 82% have not adopted AI/ML technologies, both groups reporting low ROI satisfaction. These and more such insights underscore the critical need for technological advancement in driving operational efficiency and revenue generation. 

TRACI strategically supports operators by:

  • Evaluating the effectiveness of current automation and tools, facilitating a comprehensive assessment of the technology landscape.
  • Enhancing Business Assurance functions and integrating AI/ML operations to foster operational excellence.
  • Unlocking new revenue streams and ensuring sustained business growth through informed technological investments.

This framework not only addresses immediate operational challenges but also sets the stage for long-term success in a rapidly evolving digital landscape.

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Elevate Your Business Assurance With Consulting And Advisory Services

What’s in the Flyer?

In the fast-paced telecom market, businesses face revenue protection and operational efficiency challenges due to technology advancements, changing customer demands, and regulations. A 2021-22 TM Forum survey indicates a rising need for coverage assessment, with 30% of telcos using TMF Revenue Assurance (RA) coverage model.

Check out this flyer, that highlights how Consulting and Advisory services offer tailored strategies to combat revenue leakage, optimize operations, and enhance customer experience. Subex, with 25 years’ experience in telco business transformation and 300+ successful installations, serves as a reliable Business Assurance consultant. Our domain expertise covers various telecom services, including mobile and fixed broadband, mobile wallet, enterprise services, etc enabling businesses to thrive in this dynamic landscape and achieve sustainable growth.

Discover how our solutions can help you achieve enhanced coverage and mitigate revenue leakage in this flyer. Download to know more now.

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Strengthen your Invoice assurance process for improved customer experience

TM Forum’s 2022 Survey highlights customer experience as a key driver for Assurance across user journeys from onboarding to billing and customer management.

Invoice discrepancy resolution is a critical component of a user journey and, if not addressed at the right time and pace, may result in a bad customer experience leading to churn and sometimes high revenue leakages due to billing issues.

Telecommunications companies can address these issues by investing in a robust solution containing embedded AI capable of identifying all outliers appearing on invoices. This involves parsing the data correctly and performing accurate reconciliations.

Subex’s Invoice Assurance solution allows communications service providers (CSPs) to achieve this while also gaining operational insights using capabilities such as DIY (do-it-yourself) configuration and automation. It helps to achieve:

  • Automated import and validation
  • 360-degree view of billing cycles 
  • End to end support for invoice validation  

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