Protect handset revenue at the exact moment a sale happens.
Subex scores every POS and e-commerce transaction instantly with ML-based risk models, blocking fraudulent device sales in real time, before losses are written off and before your team opens a single investigation. Fraud is stopped at the point of sale, not chased down weeks later. More devices sold clean, fewer losses to absorb.

Overview

The increasing value of handsets and other devices (smart watches, routers, fixed line phones and other CPEs) has made them a prime target for fraudsters. The Subex handset fraud solution helps you detect and block handset and other device fraud activity across retail POS, tele sales, and other digital channels with real-time machine learning (ML) based risk scoring. Our solution provides extensive fraud coverage via a range of detection techniques to help you avoid major financial and reputational costs associated with the handset fraud.

See How We Can Help Your Organization Combat Handset Fraud

Increased Precision

ML models provide recommendations to the point of sale, enabling not just a risk score but also providing alternative recommendations for high/least risk numbers

Rapid ROI

With the value of handsets ever-increasing, Subex’s solution can help deliver rapid ROI on the controls

Enhanced Fraud Detection

Real-time decisions within seconds enabled through AI/ML-based risk scoring improves fraud detection

Improved Customer Experience

Identification of account takeovers, subscription fraud and other related fraud methods using real-time fraud rules

Unified Solution

The solution integrates feedback from siloed pointed systems (like physical ID verification, credit scoring, the email id/domain risk, IP based risks, device fingerprinting) and returns unified weighted response

Increased Accuracy

AI/ML model is built to decrease false positives significantly

Check Out Handset Fraud Solution Features

AI/ML-based risk Scoring

Evaluates every incoming order and assigns a risk score based on various features in the order in real-time to help decision making about the order

Threshold-based rules

Monitor fraud with simple threshold-based rules to complex rules and velocity checks. A smart pattern feature helps to monitor the sequence of activities by the fraudsters.

Business insights Dashboards

Provide various insights like orders identified as frauds, fraud loss averted, rule performances, etc. to business & fraud managers in near-real-time

Enhanced Link Analysis and Visualization

Allows to visualize data records in the system across all the streams

Integrate easily with external API

The solution integrates easily with external API for credit scoring, device fingerprinting, email Id/domain risks, etc.

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Frequently Asked Questions

Everything you need to know about how our Handset Fraud solutions work.

Is this only for handset/device fraud?

No. FraudZap™ is a lightweight, purpose-built fraud detection platform designed to support multiple fraud use cases over time. It is delivered to customers one use case at a time for focused, rapid impact. The currently generally available (GA) use case is Handset Fraud, covering device fraud across POS and e-commerce channels.

Bad debt from handset fraud happens before billing catches it.

Our Offices
Subex Limited
Pritech Park,
SEZ Block -09, 4th Floor B Wing Survey No. 51 to 64/4 Outer Ring Road, Bellandur Village Varthur, Hobli, Bengaluru, Karnataka 560103, India
Tel : +91 80 37451377
Subex, Inc
1499 W 120th Ave,
Suite 210 Westminster,
CO 80234, USA

Subex (UK) Limited
Unit 1J, Sambhav House, First Floor
275-287 Station Road, Harrow HA1 1NA

Email Id: info@subex.com
Contact Number: +447736518379

Subex (UK) Limited – Ipswich
Rooms N2-06 Columba House
Innovation Martlesham
Adastral Park, Ipswich,
IP5 3RE, United Kingdom.

Subex Limited Dubai Office
Office number 722,
Building number 6WA,
Dubai Airport Free Zone
Authority (DAFZA),
P.O. Box: Box 54834, Dubai
United Arab Emirates
Tel : +9 714 214 6700
Fax : +9 714 214 6714

Subex (Asia Pacific) Pte Limited
175A Bencoolen Street
#08-03 Burlington Square
Singapore 189650
Tel : +65 6338 1218
Fax: +65 6338 1216

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