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Partner Portal
Give partners full billing visibility, self-care, and dispute tracking while reducing operational overheads by 50%.
The Subex Partner Portal puts billing visibility, dispute tracking, credit notes, and profile management directly in your partners’ hands. From business-critical dashboards and document management to self-onboarding and dispute resolution, it builds the transparency that turns transactional relationships into trusted ones.
Overview
The Partner Care Portal gives partners business visibility and self-care to increase partner trust and reduce overheads by 50%. It provides access to business-critical dashboards, bills and credits, and lets parties raise and track disputes. Partners can upload and download documents (as a document repository), reducing time spent on sharing important information. It also supports innovative self-onboarding, where each business type can use specific forms.
See how our Partner Portal can help your business
On-the-Go Decision-Making
Access dashboards/reports and key information so DSPs and partners can decide faster.
Display Dashboards and Tiles
Let partners view business health through visual tiles and take corrective action.
Allow Partner Access
Role-based access so partners can view bills, disputes, and credit notes.
Reduce Business Dependency
Partners can preview/download bills, raise disputes, manage profile and demographics, view credit notes—reducing DSP operational overhead.
Maintain Audit Trail
Maintain partner audits for tighter control and better experience.
Enable Self Help
Web-based help pages so partners can learn and use the portal easily.
Partner Portal capabilities that build trusted partnerships
Advanced capabilities that transform raw network data into decisive fraud prevention.
Onboarding Workflow
Visibility of onboarding steps and ability to submit extra details for smooth onboarding.
Dashboard
Access to business-critical information.
Communication
Chat feature to reduce response time by directly communicating with business contacts.
Visibility
Visibility into billing, disputes, credits, and profile management.
Profile Management
Partners can edit and update profile details for smooth operations.
Bills & Dispute Management
Access bills by billing profile; add disputes, comment, and track disputes through the portal.
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Frequently Asked Questions
Everything you need to know about how our Partner Portal solutions work
What is the Subex Partner Care Portal and what overhead reduction does it deliver?
The Partner Care Portal gives partners business visibility and self-care capabilities to increase partner trust and reduce overheads by 50%. It provides access to business-critical dashboards, bills, and credits, allows parties to raise and track disputes, and supports document uploads and downloads as a repository. It also supports self-onboarding with business-type-specific forms.