- HANDSET FRAUDZAP™ · VIDEOCAST
Handset Fraud Keeps Moving. Can Your Controls Keep Up?
Fraudsters do not stay with one channel or technique. As operators strengthen one control, fraud shifts across digital, retail, dealer and subscriber journeys.
Hear Subex experts discuss how handset fraud is evolving, why conventional checks can miss telecom-specific risk, and how operators can strengthen prevention without adding unnecessary friction to genuine customers.
Speakers
Arundeep Sivaraj
Subex
Paul Lukasiewicz
Americas, Subex
- THE SOLUTION
Why Handset Fraud Needs Telecom-Specific Intelligence
A handset transaction is not simply another retail purchase. Operators have access to subscriber, account, device, transaction and behavioural context that can strengthen risk assessment.
Subex Handset FraudZap™ brings this intelligence together with AI-driven detection and real-time decisioning across POS and e-commerce journeys.
Models built around the characteristics and behaviours of handset fraud.
Complement identity and credit checks with subscriber and transaction context.
Assess risk while there is still an opportunity to prevent the loss.
Focus on the high-quality data available rather than requiring unnecessary complexity.
See the full Handset FraudZap™ solution.
See the Full Picture behind Handset Fraud Risk
Credit and identity checks can tell you whether a customer looks legitimate. But the order itself, and the customer’s relationship with the operator, can tell a very different story.
The CITB Framework for Handset Fraud Prevention brings together Credit, Identity, Transaction and Behaviour signals to help operators make stronger, order-aware risk decisions before a high-value device leaves the channel.
Explore how the four pillars work together to uncover contradictions that isolated checks can miss and support more proportionate decisions at the point of handset sale.
Resource Center
- Point of View
Empowering Telcos to Benefit from Device Sales Opportunities
- Whitepaper
AI Agents in Telecom Fraud Management
- Point of View
The Need for Telcos to Pay Attention to Handset Fraud
What Could Handset Fraud Look Like in Your Environment?
Every operator has different channels, data, controls and risk thresholds.
Talk to our team about your current handset fraud challenges and explore where telecom-specific risk scoring could strengthen your existing controls without adding unnecessary customer friction.