In an era of intensifying competition, demanding customers, shrinking margins and near flat top lines, it is imperative to manage business and operations support systems (BSS & OSS) effectively. With a dearth of domain experts, Commercial off The Shelf (COTS) software products, while implemented, are not being utilised to their maximum capabilities. There is continuous pressure to manage with limited resources; even though output expectations are sky high.
Read this Article to know more about Services advantages of operating in a managed services model.