Volume No. 35 

Hi all,

I hope you and your loved ones are safe and healthy. 

This edition of the newsletter marks the end of FY22 for us, and I must say the year was quite an eventful one. Having launched HyperSense at the beginning of the year, this period has been significant in terms of evolving our portfolio to align with our growth aspirations. We are seeing excellent traction from customers, with numerous deployments underway. The platform has also received recognition from the media and analyst community, including two notable mentions in Gartner’s Market Guide reports, and multiple industry awards during the course of the year. 

With HyperSense, our core solutions have now been equipped with the power of AI/ML capabilities to enable CSPs to tackle challenges as they move towards newer technologies like 5G and IoT. We have also made good progress in our new areas of Sectrio and IDcentral. Sectrio, our security solution, now covers OT Security in addition to IoT security. This has helped us play in a significantly large and growing market and add new customers across different verticals. IDcentral, with the addition of key capabilities, has also attained product-market fit with over 1 Million API pulls from its customers.

As we enter FY23, we have a razor-sharp focus on our vision to enrich lives with AI-led Digital Trust, and we are fully geared up to execute on our strategy. As always, I request your continued support to help create value for all our stakeholders.


Vinod Kumar,
MD and CEO, Subex


Subex announces its consolidated financial results for Q4FY22 



Gartner Market Guide for Multipersona Data Science and Machine Learning Platforms
Gartner Market Guide for AI in CSP Customer and Business Operations


Here is a collection of our thought leadership content on hot topics like AI, 5G, Blockchain, IoT and Digital Trust.
Signaling Security The New Frontier Against Telecom Fraud
Point of View
Signaling Security: The new frontier against telecom fraud
Combating Robocalls with Multi-Tiered Detection and Prevention Approach
Point of View
Combating Robocalls with a multi-tiered approach
6 key roadblocks to profitable OTT based partnerships
Point of View
6 key roadblocks to profitable OTT-based partnerships
How to tackle telecom dealer risks through commission assurance
How to tackle telecom dealer risks through commission assurance
Making AI Accountable, Ethical, and Responsible-21
Point of View
Making AI Accountable, Ethical, and Responsible
AI Center of Excellence-23
Building an AI Center of Excellence
Be Vigilant Against SMS Fraud with Proactive Mitigation
Case Study
How Batelco is tackling nefarious telecom frauds with Subex’s Fraud Management system
Tier-1 Operator
Case Study
Tier-1 operator defends against SIP frauds with Subex’s Signaling Security solution
Tier 1operator implements
Case Study
Operator implements Subex Business Assurance to enhance customer experience on credit adjustment
Tier 1 operator _14 billion
Case Study
Tier 1 operator plugs US $1.4 million annually in leakages through enhanced commission management


From monitoring CDRs to Signaling Traffic: Why CSPs must make the shift
The increasing sophistication of technology provides fraudsters with new opportunities and methodologies to target their victims. In such a situation, it is paramount to nip things in the bud by leveraging mechanisms to look at the signaling traffic and proactively prevent fraud. 
Demystify mobile money risks with better monitoring controls
As revenues from traditional telecommunication products decline, the rapid adoption of mobile money and its related services enable operators to grow revenues and stay profitable. However, its modern services introduce new risks to the current ecosystem and require robust mitigation mechanisms.
Telecommunication’s generational paradigm shift
As the Communications Service Providers (CSPs) transition to the latest communications standards, 4G and 5G, the year 2022 will witness the shutdown of 3G networks or 3G Sunset. How will this shutdown affect the ecosystem?
Assuring customer experience in an omnichannel world
With 5G bringing multiple complexities in bundling, huge network investment, and dynamic technological change, the Omnichannel engagement to improve Customer experience becomes table-stakes for CSPs.
The case for Business Assurance in the 5G ecosystem
With 5G becoming a reality now, Communication Service Providers are already launching products on their 5G Networks. Business Assurance plays an important role in delivering the best customer experience and maintaining efficient partner management.
How is Augmented Analytics transforming Business Intelligence?
Data is the ultimate means of making excellent decisions, and why not? It helps determine the problems and challenges as they come our way, highlights opportunities, and helps see transformations, so we can work towards the desired goals.
Top 3 challenges to AI adoption and how the barriers are overcome
Over the last few years, many companies have rolled out successful proofs-of-concept and have even been successful in deploying AI in production. However, organizations still face some challenges in adopting AI. 
Top challenges faced by modern-day CMOs
In the upcoming years, CMOs will have a holistic approach to marketing strategy than just the strategic one and adopt new emerging technologies to make data-driven decisions and deliver an excellent customer experience.


Driving efficiencies in 5G through asset transformation-08
Driving efficiencies in 5G through asset transformation
In this webinar, we join KPMG to talk about how an innovative approach to holistic enterprise asset management can help CSPs mitigate the Capex strain in their journey towards 5G.


HyperSense takes home the 2022 Artificial Intelligence-09
HyperSense takes home the 2022 Artificial Intelligence Excellence Awards organized by the Business Intelligence Group.



Subex urges telcos to open the AI ‘black box’ of benefits
Digital Trust is on the Horizon: Interview with Subex
Global guidelines for building trustworthy AI
Building ethical AI products to inspire trust with your customers



Assuring and accelerating profitability in Telco-OTT partnerships
Telco-OTT partnerships can prove to be extremely mutually beneficial, enabling CSPs to enhance revenues and OTTs to expanding their reach. But this partnership also comes with several risks in the areas pertaining to integration, onboarding, subscription, etc.