Actionable Intelligence is no longer an “optional extra” for service providers. In an ever-changing telecom landscape, it is now a business imperative. Service providers can get there by ensuring that the underlying data is accurate and has the trust of business users, and by using the right tools to collect, understand, visualize and leverage the data to uncover actionable insights across network, customers, products, revenue and risk. As it is the business users who need to act on this intelligence, they must have immediate access to both the tools and the data to ensure timely dissemination and response to the information. If they succeed in doing this, service providers will uncover a potential goldmine of business benefits.
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