Subex assisted this telco with a holistic approach for bad debt value management by identifying various stages from billing to collection phase.
Developed a three-pronged overall win back strategy: RFM Analysis, Cross-sell/Upsell Strategy, & Customer Feedback to gain market share.
This operator engaged Subex to bring in accountability and transparency across all product reviews and launches.
Subex designed a 4-step framework of identifying and targeting inactive mobile wallet customers leading to re-engaging 23% inactive customers.
This Middle Eastern operator improved their overall campaign performance and higher conversions from upsell/cross-sell campaigns.
A Case Study on how APAC region leveraged Subex Capacity Management to optimize its video services
A multi-dimensional IoT security partnership – the Pod Group case study
Reduced the bill generation duration from a week to two hours and off¬ered visibility into the revenue cycle for better revenue settlement with partners.
Read this case study to know how the Telco achieved cell site network optimization to deliver the best customer experience
Make smart investments towards video to maximize ROI, and enhance customer experience
Prevent 5.5x more Wangiri calls and deliver the best customer experience
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