A leading telecommunications and Internet service provider in southern Africa wanted to mitigate business risks while addressing challenges such as network malfunction. The company served more than 100,000 subscribers, covering segments such as residential and small offices, small and medium enterprises, and large enterprises.
This leading African telco partnered with Subex for comprehensive revenue assurance coverage. The company achieved risk assessment coverage of 42.5%, increased automation coverage to 86%, identified 22 areas of revenue leakage, and generated savings of US$ 1.8 million.
Read how Subex was able to help the client in the case study