The Case Study highlights how Subex’s Managed Services Fraud Management solution helped a leading African telecom mitigate business risks. The telecommunications company served residential, small and medium-sized enterprises, and large enterprise segments in southern Africa. The operator sought a comprehensive fraud management capabilities to address existing and emerging instances of fraud.
The company engaged Subex, and the engagement helped the telecom enterprise increase fraud coverage from 15% to 52% and enhance enterprise maturity to 69%. It reduced event runtime and alarm runtime by over two days. Significantly, it helped the telco avoid losses from fraudulent activity of over US$ 1.25 million.
Read how Subex was able to help the client in the case study