Subex has co-sponsored the TM Forum report on "Exploiting Analytics: How to Improve Customers' Experience'.
The report examines a number of established and emerging solution areas, covering all customer contact channels including social networking. It pays special attention to the emerging field of predictive analytics and covers:
The report features Subex's industry pioneering Revenue Operations Center (ROC) that enables a positive customer experience, leveraging its advanced analytical capabilities, citing 3 specific applications:
To download a copy of this report, please fill the form below: