Expands its reach to offer the benefits of ROC to medium and small telcos
14 April 2010
Bangalore, INDIA - Subex Ltd, a leading global provider of Operations and Business Support Systems (OSS/BSS) for communications service providers, announced today the launch of ROCcloud, an on-demand ROC (Revenue Operations Center) offering suited for small and medium telcos. With ROCcloud, these telcos can now enjoy the benefits of the ROC without upfront investment in infrastructure or implementation services.
Subex believes the BSS (Business Support System) needs of small and medium telcos are very different from those of larger telcos. In the same vein, most BSS products are developed to address the needs of large telcos. All the features in standard BSS products may not be required by smaller telcos, and hence it becomes difficult for them to justify the cost of procuring such products and realize the full ROI (Return on Investment). That said, it is also becoming increasingly important for smaller telcos to protect their revenues, manage costs and assure operations, especially when they are aiming to gain market share in a highly competitive and fast growing industry.
“We believe ROCcloud addresses the crucial need of small and medium telcos, the need to optimize business, in the most pragmatic manner. Given our proven expertise with the ROC for larger telcos, we felt it was time to expand our focus towards a segment that was hitherto, by and large, ignored by the industry. With this on-demand ROC offering, small and medium telcos can completely avoid costs incurred on setting up infrastructure, those arising out of implementation or people services as well as maintenance, while still addressing their unique business needs. ROCcloud broadens our addressable market toward the small and medium telco segment”, said Vinod Kumar, Group President, Subex Ltd.
ROCcloud promises to bring the ROC to small and medium operators. It runs on a monthly subscription based usage model and is immediately available on sign-up. The service is delivered entirely on the web through a completely secure environment and uses a shared infrastructure spread across various global locations, thereby eliminating the need for a dedicated infrastructure. ROCcloud is a pre-configured service that requires minimal customization and practically nil implementation services, thus enabling telcos to reap its benefits from day one. Its intuitive user interface, in-built video tutorials and configuration wizards, coupled with Subex support, ensure that telcos do not need significant in-house domain expertise to operate the service.
ROCcloud is currently available for fraud management, addressing all common fraud threats, for North American and European markets.
For more details on ROCcloud visit www.roccloud.com.