(Qtel) implements Subex's Revenue Assurance and Fraud Management Solutions
22 February 2010
Bangalore, INDIA - Subex Ltd., a leading global provider of Operations and Business Support Systems (OSS/BSS) for Communication Service Providers (CSPs), announced that Qatar Telecom (Qtel) has successfully implemented Subex’s Revenue Assurance (Moneta) and Fraud Management solutions (Nikira), both key components of the Revenue Operations Centre (ROC) platform.
With the current and expected changes in market dynamics and the need to deliver ‘next generation’ services, Qtel realized that Revenue Assurance and Fraud Management are becoming increasingly important to its business model.
Qtel’s Revenue Assurance and Fraud Management unit, under the Systems and Assurance department, acted accordingly and implemented the Fraud Management and Revenue Assurance components of Subex's ROC – Nikira and Moneta respectively, selecting them for their proven performance and functionality.
Nikira and Moneta together have provided the desired ROI to Qtel and have helped to increase the productivity of analysts across these functions. Nikira has helped Qtel protect itself against fraud with greater efficiency, while keeping operating costs in check.
“This implementation was imminent and is a logical step for us to attain our control objectives. Subex completed the implementation within the specified time frame and within budget. Our customer experience with them has been good so far and we look forward to a fruitful and long-term partnership with Subex,” said Adel Al Mutawa, Executive Director, Group Communications, at Qtel.
“We are glad that the Fraud Management and Revenue Assurance implementations have gone well at Qtel. Subex is committed to supporting any future requirements as Qtel continues to grow their footprint in the market,” said Sudeesh Yezhuvath, COO, Subex Ltd.
With its early fraud detection, easy usability as well as the ability to enhance the productivity of analysts, Nikira has helped Qtel to improve operational efficiencies to a notable extent. Moneta has helped Qtel boost its bottom line significantly through exposure of unbilled revenues.