SMART services leveraging proven technology
In an era of intensifying competition, demanding customers, shrinking margins and near-flat top lines, it is imperative to manage Business Support Systems (BSS) effectively. Whether you are a business executive or a functional leader, we understand your challenges related to running such operations. There is a dearth of domain experts; Commercial-Of-The-Shelf (COTS) software products while implemented are not being utilized to their maximum capabilities; there is a continuous pressure on managing with limited resources; even though output expectations are sky high.
Understandably, there is an opportunity to manage key BSS functions - revenue assurance, fraud management, cost management, interconnect and interparty billing, partner settlement, route optimization, data discovery and reconciliation - smartly.
Subex offers a solution - Managed Services. In fact, SMART services leveraging proven technology.
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Value from Subex Managed Services
Subex Managed Services experts are helping service providers around the world improve their BSS operations significantly, not just in the long term, but also on a day-to-day basis. We complement existing operations just as much as transform their business. The following figure illustrates how we add value to service provider operations.
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Subex Differentiators
Product Expertise
- Long standing experience of optimizing product performance as a result of strong product development legacy
- Improved product utilization from strong understanding of product features, functionalities
- High customization capabilities based on learning's from over 300 implementations across 200+ service providers world wide
Domain Expertise
- Over 1,500 Subex experts world-wide over various BSS domains
- Demonstrated thought leadership at multiple industry forums
- Eg. TM Forum, GSMA Fraud Forum, Global Settlements Carriers, ETNO, FIINA
- Consistent presentations at various industry events
Operations Expertise
- Best practices
- Standard operating procedures
- Measurements and operational controls
- Best in class processes libraries
- Process automation platform
- Global delivery model
