Solutions

Overview

Subex offers a range of solutions covering a host of BSS functions across the spectrum of fulfillment, revenue maximization and data integrity operations. From best-in-class solutions that can be easily integrated into your existing processes to complete, integrated suites that capture the best practices in efficient service delivery, margin enhancement, and cost reduction, Subex provides breakthrough technology with unparalleled domain expertise to enabling operations to reach their maximum potential.

Revenue Operations Center (ROC): The ROC is a Subex pioneered concept to enable a centralized and integrated operations infrastructure that:

• Monitors, controls and ensures integrity of the revenue chain and control over costs through continual automated tracking of KPIs.
• Provides tools to ensure that the impact of operations on profit is understood and managed proactively.
• Captures and delivers relevant and timely data for upstream analytics and planning systems, ensuring that decisions and initiatives continue to foster Operational Assurance.

ROC Asset Assurance : Asset Assurance is the new exciting space that has been discovered by Subex which helps operators in managing and reducing network capex. Subex’s ROC Asset Assurance provides an operator a complete, holistic view into current assets, consumption and placement of the assets, with subsequent recommendations on what, where, when, and why to spend capex.

Managed Services: Subex's Managed Services enable a true transformation of service provider operations and processes. With significant financial savings, lowered operational risks and enhanced business agility, service providers can now focus their resources on the core business-centric and customer-centric activities thus executing faster time-to-market for new services and delivering truly world-class customer experiences.

Subex’s Fraud Management Solution for Mobile Money: Subex, a leader in fraud management is leveraging its ROC Fraud Management solution to prevent mobile money fraud. The solution’s real time in-line controls prevents fraud in real time. It validates registrations, financial flow, commissions and controls responses and transactions all in realtime, thus assuring the business process. Its powerful rule based engine monitors transactions for potential fraud and misuse. It performs thorough customer checks and provides risk scorecards with the help of its Know Your Customer controls.  Since mobile money transactions contain highly sensitive information, the solution provides complete security by way of data encryption, masking and role based access.

Payment Channel Assurance Solution: Payment Channel Assurance is the use of control systems and processes to reduce the manual intervention to accurately reconcile and report customer payment transactions and adjustments in a service provider organization. In addition, Payment Channel Assurance helps in automating the validation of fees and charges associated from direct and indirect Partners.

ROCcloud: Now a BSS service that fits the size and speed of small and medium telcos. Small and medium telcos have business support system (BSS) needs very different from those of larger telcos. In the same vein, most BSS products are developed to address the needs of large telcos. ROCcloud makes available Subex's Revenue Operations Center (ROC) as an on-demand Software as a Service (SaaS) to small and medium telcos.