Overview
ROC Revenue Assurance is the telecom industry's first revenue assurance solution that simplifies RA. It tackles critical challenges across the entire revenue chain with ease. It offers two path breaking concepts - RevenuePad and Zen which simplifies and speeds up the process of revenue recovery. It helps customers address revenue assurance challenges inherent to individual service verticals: Wireless, Fixed, Cable MSPs, and MVNOs. It also helps them address revenue assurance issues across multiple functional areas, such as service fulfillment, usage integrity, retail billing, interconnect/wholesale billing, and content settlement. This helps customers dramatically reduce the time required to implement or extend the coverage of their revenue assurance practices. Moreover, customers can easily reconfigure or remodel existing solution to accommodate changing business requirements. ROC Revenue Assurance is designed not only to detect potential revenue loss, but also to proactively assist an operator with its investigation, diagnosis and recovery of these revenues. ROC Revenue Assurance is highly effective in both traditional circuit-switched and Next Generation packet-switched service environment.
ROC Revenue Assurance detects the symptoms of leakage, prevents incidents before they reach the customer bill, accelerates resolution times, and enables Revenue Assurance teams to align their successes with broader organizational goals - such as higher margins and customer satisfaction.
ROC Revenue Assurance's Philosophy
ROC Revenue Assurance philosophy is to simplify RA. It achieves this through two industry-first capabilities: RevenuePad and Zen. RevenuePad is the command center for Enterprise-wide RA that helps service providers to chart their RA roadmap, provides guidance on which assurance areas and metrics to cover, and offer Visual aides to isolate problem areas. Zen is the industry’s first Virtual RA Analyst, which directly gives root causes of leakages, improving analyst productivity by more than 90%. Not only this, ROC Revenue Assurance is mobile device enabled. So, executives can gauge RA health, analyze key metrics and make business critical decisions while on the move.
ROC Revenue Assurance Coverage
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Business Benefits
- Bird's eye view of the entire revenue chain
- Gauge RA health, chart RA roadmap and seek guidance on improving performance and maturity
- Get right down to the problem areas with the help of visual RA
- Increase productivity and ease knowledge management
- Get root causes of leakages easily thereby increasing productivity by more than 90%
- Recover revenues faster
- Build a knowledge repository to enable knowledge sharing
- Accelerate decision-making
- Well-articulated performance dashboard delivers end-to-end visibility of the revenue chain's health in real time which helps in accurate data analysis
- Make decisions on the move , as the solution is mobile device enabled
- Slash total cost of ownership
- Configuration can be easily done
- Evolve the solution easily to match the dynamic environment without any dependence on IT
- Launch profitable products and services
- Quickly identifying areas of potential leakage
- Counter the problem before launching a new service
