Overview
Operators across the world are moving towards delivering diverse, high-margin services in the next generation environment. Exposure to complex types of next generation fraud will increase dramatically for network operators depending on their business model. Fraud risks will be greater for operators having a high-value service offering.
Not only must operators be shielded against the newly emerging frauds that accompany these services, but the approach to fraud management must evolve to guard against today's fraudsters: smarter and shrewder with intentions and means to cause considerable damage to network operators.
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ROC® Fraud Management
ROC Fraud Management is built to drive fraud prevention by eliminating known frauds, uncovering new fraud patterns, minimizing fraud run time, augmenting internal controls, and supporting continuous fraud management process improvement. ROC Fraud Management detects known fraud types and patterns of unusual behaviour, helps investigate these unusual patterns for potential fraud, and uses the knowledge, thus generated, to upgrade and protect against future intrusions.
The solution is characterized by its unique architecture that harnesses the power of proven rules-based alarms and pattern matching driven by advanced statistical techniques. Adding power to this hybrid detection system is a set of potent case management tools. These tools provide relevant case data that are made easily accessible through a single window in a fast web-based GUI.
ROC Fraud Management's high flexibility allows operators of different sizes to customize rules to suit unique network and business requirements. A configurable workflow management tool integrates the investigation process with detection.
ROC Fraud Management has the ability to detect fraud types in all telecom environments: Wireline (PSTN, ISP, VoIP), and Wireless (2G, 2.5G, 3G); and across all services: postpaid, Payment, VAS, MMS and M-commerce.
Benefits
- Provide future proof-detection techniques
- Guard against habitual offenders
- Ensure that pre-paid service is truly risk free
- Launch profitable IP-based services
