Improving Operational Efficiency through Effective Data Integrity Management - A Telstra Case Study

Driven by changing market realities and increasing network and IT complexity, Telstra embarked on an ambitious OSS transformation initiative in 2005. This case study will examine how Subex helped Telstra build data quality and integrity into the transformation. The project successfully helped to minimize operational inefficiencies and drive key processes such as error-free provisioning, service design and activation, customer care, and capacity and network planning