andy-jacobs-head-shotAndy Jacobs, Director of Business Development for Network Analytics

Andy has 20+ years of experience in engineering management, business operations and IT, primarily with Tier 1 operators including Level 3, MCI and GTE. His responsibilities included leading IT development teams that built mission-critical network management, provisioning and inventory systems with thousands of users. Prior to joining Subex, Andy was a Senior Manager overseeing a Data Governance organization at a major Internet Services provider. Andy graduated from the University of Pennsylvania with degrees in Electrical Engineering and Economics (Wharton). He holds an MBA from the University of Colorado.

Anne-Hill1Anne Hill, Director- Product Management

Anne has over 25 years experience in the Telecoms industry. At her time in BT she developed managed and deployed a wide range of enterprise systems including network, finance and billing systems. Her specialty subjects are billing and wholesale partner management. Anne holds a BA from the London School of Economics and an MBA from the university of Leicester where her specialism was in IT change management.

Ashwin_MenonAshwin Menon, Associate Director – BSCG

In his current role as Associate Director – Business & Solutions Consulting, Ashwin leads the team responsible for business consulting for Subex’s solution portfolio in Middle East, Africa and APAC.
Ashwin joined Subex in 2006 as a part of the Implementation team for Revenue Assurance & Fraud Management. Over the years, he has worked with cross-geographical teams to drive value discovery and creation for telecom operators across Middle East, Africa and APAC. Beyond his work in Subex, he has been involved in some of the most seminal Revenue Assurance public domain centers (both in terms of his work on popular RA blogs as well as his co-authored work on Revenue Assurance for Telecom Operators). He regularly speaks at various industry events in the MEA/APAC region on areas pertaining to Business Optimization.

debolina-rayDebolina Ray
, Technical Product Manager

Debolina is a seasoned professional who specializes in Telecom Partner Settlement, Route Optimization, Interconnect Billing and Order Management/Provisioning. She has over 9 years of experience in the Telecom industry and has a vast exposure to customers from all regions. Debolina currently works as a Technical Product Manager where she manages the product management for the Cost Analytics Portfolio of Subex. She is an active contributor on various forums like Actuate, QlikTech, and is also a voracious reader and an active blogger.

john-brooksJohn Brooks, Vice President – Product Management
John Brooks serves as the Vice President of Product Management in Subex. He has over 26 years of experience in Telecommunications, spanning Fixed, Mobile, Data, and Video technologies. Within the industry Mr. Brooks was a board member for the GBA, founded the TM Forum Fraud team (authoring the first International Fraud Operations and Fraud Classifications guides), and now leads the TM Forum Network Asset Management team, focusing on transformative best practices for SDN/NFV operations. Over the years Mr. Brooks has served as an Advisory Board member for a prominent technical university, and has spoken at over 50 industry events and authored numerous papers on topics spanning IoT, Digital Disruption, Big Data, and Enterprise Risk Management. With Subex (formerly Connexn/Azure) since 1999, he has directed over 40 successful Cost, Revenue, and Business Optimization engagements at over 24 top-tier carriers globally, including AT&T, America Movil, BT, Vodafone, and Verizon.

john-richardson-bio-photoJohn Richardson , Product Manager for Fraud & Credit Risk Products in Subex.
John has more than 35 years’ experience in the telecoms industry working in a variety of different roles and activities from engineering to Product Management via Project Management, Marketing, Programme Management, Presales and more….
He is a well-respected Subject Matter Expert in the area of fraud management and operations with a wealth of experience to draw on.John is also a qualified Project Manager with accreditation from International Project Management Association (IPMA) and is an active participant in the Telecommunications UK Fraud Forum ( – having been accredited by TUFF with Distinction as a Telecommunications Fraud Professional.

martin-bedfordMartin Bedford, Head of Billing Practice EMEA
Martin has over 13 years’ experience working with BSS systems in the telecommunications industry. Moving from a pure financial accounting background into business systems when joining Nokia Telecommunications, he specialised in ERP and BI implementation and operational support. Shifting direction to focus predominantly on billing systems, he has extensive knowledge in retail billing through his time at Convergys as a Business Consultant. Joining Subex in Feb 2007, he has in excess of 5 years’ experience of specializing in wholesale management, covering partner settlement, route optimization and cost management – where he now heads up the Billing Practice.

nithin-gangadharanNithin Gangadharan, Senior Consultant
Nithin has more than 6 Years of experience in Fraud Management. He started his career as an Implementation Consultant with Subex Ltd and has been part of many Fraud Management implementations across APAC & Middle East. Currently working as a Consultant for Business & Solutions Team, Nithin specializes in new areas of solution development for Fraud Management such as Mobile Money, Data Frauds etc…

Parag Sagalia
, Principal Consultant – Business & Solutions Consulting

Parag is a seasoned professional with rich experience in Telecommunications B/OSS space. In his current role, Parag leads the Consulting practice for Subex Network Analytics portfolio in Emerging Markets helping Telcos identify, manage and optimize avenues to achieve efficiency in Network Capex investments. He plays a key role in Product positioning & differentiation strategies, Functional & Technical solutions and Consultative selling.

With experience in diverse roles over the past 12+ years, ranging from mission-critical Network management, Business Analysis, B/OSS Delivery & Project Management and Consulting, he has successfully led transformation programs at Telcos helping them achieve business goals of automation, operational efficiency and improved cash flow.

Sai Thilak, Technical Product Manager

Sai Thilak has 11+ years of experience in engineering management, product development, solution architecting and customer deliveries in Telecom OSS/BSS space. Sai currently leads product management for Network Asset Assurance & Data Integrity Management products. He’s passionate about new age products, a voracious reader, biography & history buff, financial market student, cricketer & active blogger.

Srikanth Vasudevan
, Senior Consultant – Business & Solutions Consulting
Srikanth is a Senior Consultant in Subex’s Business & Solutions Consulting vertical, focusing on Emerging Markets. He has over 9+ years of experience in consulting and advisory in the telecom industry with key focus on Revenue & Cost Assurance, Information Security, Governance Risk and Compliance. His client portfolio includes Aircel, MTNL, Tata Communications, Videocon, DST and PGi in APAC; STC, MTN, BTC in EMEA; Verizon, XO, Fairpoint and AT&T in NA.

vinod-kumarVinod Kumar, Chief Operating Officer

Vinod Kumar is the Chief Operating Officer and overall responsible for managing the Portfolio Development & Innovation, Client Acquisition & Relationships and Fulfillment teams. Prior to this, he worked in the capacity of Group President of the Company, and has previously handled the role of President and Senior Vice President – Sales at the Company, where he was directly responsible for the worldwide revenue generation efforts as well as the day-to-day operations of the Company’s sales organisation including sales, sales operations, alliances, and channels. Mr. Kumar joined the Company in October 1997 and was involved in the development and implementation of the Company’s sales strategy. Prior to joining the Company, he spent five years as a marketing executive with Crompton Greaves, and also worked at Ashok Leyland Limited. Mr. Kumar holds a bachelor of technology degree in electrical and electronics from CET, University of Kerala.

will-richardsWill Richards, Head of Fraud Practice – Americas

Will Richards has worked in the telecommunications sector for 25 years, specialising in fraud for the last 18 years. He has fulfilled a number of roles during this time including fraud consultancy, Presales, Operational management and product development and has played a central role in the creation, development and launch of a range of Revenue Management products and services.

Will is regarded as an expert in Fraud Operations and has spoken many times on the International conference circuit on a wide range of subjects. In 2008, Will received an Outstanding Achievement Award from TUFF for his contribution to Telecommunications Fraud Management in the UK.

sunaySunay Zelawat, Product Manager

Sunay currently serves as the Product Manager of Cost Analytics portfolio. He specializes in Telecom Partner Settlement, Route Optimization, Interconnect Billing and Order Management/Provisioning. He has 10 years of experience in the Telecom Industry. He is also an keynote speaker in forums like GSC and an active contributor to online forums related to partner settlement.

Shara Evans – CEO & Technology Futurist at Market Clarity

Shara Evans is a Technologist, Futurist and Keynote Speaker. She is recognized as one of the world’s top female futurists, fusing her engineering background with an intuitive understanding of how society is likely to respond to new technologies. She’s the Founder and CEO of Market Clarity, an award-winning technology analyst firm which has been providing innovative research and strategic consulting on telecoms and technology for the past 19 years.